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FS’s Accessibility Initiative is a company-wide effort that stresses the importance of creating accessible website

At FS, our aspiration is to provide universal access to the Internet, enabling everyone to reap its advantages. We are dedicated to transforming this vision into a tangible reality. Our unwavering commitment lies in guaranteeing digital inclusivity on our website through the integration of design principles that facilitate seamless transactions and interactions for all our customers. We are in a perpetual state of enhancement, consistently refining the user experience on our website while upholding the highest accessibility standards. Our goal is to align with the Web Content Accessibility Guidelines 2.1 at Level AA, ensuring a welcoming online environment for everyone.

Accessibility Laws and Standards


FS’s accessibility initiatives are based soundly on public standards, including those issued by the U.S. Access Board, and on guidelines, including those published by the international World Wide Web Consortium.

  • Web Content Accessibility Guidelines (WCAG) 2.1
    Web Content Accessibility Guidelines (WCAG) 2.1
    With a commitment to continuous improvement, FS has embarked on the journey towards aligning with WCAG 2.1 Level A and AA standards, initiating website testing based on these criteria since July 2023. The outcomes of these tests inform FS's ongoing efforts across various business units to enhance its compliance with WCAG Level A and AA, marking the beginning of an enduring cycle of improvement that will evolve with the standards themselves.
    More About WACG 2.1
  • Section 508 of the Rehabilitation Act
    Section 508 of the Rehabilitation Act
    FS complies with accessibility laws and strives to supply end-user devices that conform to and support the U.S. Access Board's standards as referenced in Section 508 of the Rehabilitation Act.
    More About Section 508
  • Americans with Disabilities Act (ADA)
    Americans with Disabilities Act (ADA)
    FS is now working complies with the ADA by enabling accessibility and implementing reasonable accommodation in public areas and in its own workplace.
    More About ADA

Measures We've Taken

We've enlisted the expertise of seasoned accessibility consultants to carry out website accessibility assessments and offer suggestions for aligning with the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

We consistently assess our accessibility standards, and our dedicated digital teams engage in ongoing education and training to enhance our website continuously. We incorporate accessibility considerations into our design and development processes to ensure that both existing and new features adhere to compliance standards.

We Know There is More Work to be Done

Despite our utmost commitment to ensuring accessibility on FS.com, certain limitations may exist. We are aware of several areas that require improvement and are currently in our development backlog. We greatly appreciate any feedback regarding the accessibility of FS.com. Although we may not be able to provide a personal response, rest assured that your feedback will be directed to the appropriate team for the consideration and evaluation of potential solutions.

Report Accessibility lssues

If you have feedback or concerns related to the accessibility of any content on this website, or have ideas or comments that would help us improve the accessibility and usability of our website, please email compliance@fs.com. If applicable, please include the web address or URL and the specific problems you have encountered.

Last updated on 09/28/2023

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