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Free Project Support

For Enterprise

For Service Provider

For Cloud Provider

FHX Ultra HD Cabling System 

Data Center Structured Cabling 

Solutions

DC Cabling Technical Team
DCI Engineers
with CCIE/HCIE Certification

Free Project Support

Metro WDM System

FMT Multi-service Platform

Management System

Flexible Ring Architecture for 

Robust and Large-Scale

Optical Transport

OTN Technical Team
Senior Telecommunication
Engineers

Free Project Support

In-Building Wireless

Power Over Ethernet

Networking & Security

Enterprise Networks Solutions

Building a Modern-Day SMB 

Network

Enterprise Technical Team
Network Engineers
with CCIE/HCIE Certification

Free Project Support

Multi-brand Compatibility

Coded & Tested In-house

Design Consistency

FS Box - Data Centre Tool Kit

for SFP/SFP+/XFP/

QSFP+/QSFP28

Optics Technical Team
Senior Hardware Design
Engineers

Shipping Rates & Policies

Free shipping on orders of eligible items over US$ 79 within U.S.

  • Free Shipping for Orders Over US$ 79
  • Shipping Options & Time
  • TAX & Tariff

Free Shipping for Orders Over US$ 79

FS.COM delivers value for money and excellent customer services through global service centers. Leveraging warehouses, offices, and factories spread all around the world, we bring you more reliable products and faster shipping services. With full inventory of fiber optic and network products, most orders from U.S. can be shipped out within 24 hours (on business day).

Any time with “Free Shipping” messaging on the product detail page is eligible for Free Shipping if the order is over US$ 79.

Shipping Options & Time

Any shipping time listed, such as "1 Business Day", "1-2 Business Days", etc. are best estimates based on typical stock levels at our warehouses closest to your location. Orders placed after 3:00 PM Central will require an additional day. At the same time, Philadelphia can provide same day delivery service according to the postal code on the checkout page.

If you order multiple items on one order, different items may be shipped from different warehouses without any additional cost and may be delivered at separate times subject to inventory availability.

Shipping Services within United States Shipping Time after package picked up
(Business Days)
Costs
(Based on Zipcode)
FedEx Overnight 1 day From US$ 7.80
FedEx 2Day 1-2 days Free if an order over US$ 79.00
From US$ 7.80
Fedex Ground 1-5 days Free if an order over US$ 79.00
From US$ 7.80
UPS Next Day 1 day From US$ 7.80
UPS 2nd Day 1-2 days From US$ 7.80
UPS Ground 1-5 days From US$ 7.80
Pickup at warehouse 9:30am- 5:30pm (EST) Free
Use my own shipping account Depends on the logistic that you choose 0

Note:

Expedited Service: Saturday Delivery is available when you place an order on Thursday and Friday and items you purchased are all in stock.

Alaska, Hawaii, Puerto Rico and APO / FPO military may be charged shipping fees based on zipcode even if order is over US$ 79.

Shipping Services to Canada/Mexico Shipping Time after package picked up
(Business Days)
Costs
(Based on Zipcode)
DHL 1-3 days From US$ 7.80
UPS Express 1-3 days Free if an order over US$ 79.00
From US$ 7.80
FedEx 1-3 days Free if an order over US$ 79.00
From US$ 7.80
Use my own shipping account Depends on the logistic that you choose 0

Processing Time

Where your orders are dispatched from and the processing time will depend on the product availability.

Stock Items:

Products in stock will be dispatched from Delaware warehouse.

Orders placed by 5pm: Ship on the same business day

Orders placed after 5pm: Ship on the next business day

Non-Stock Items:

It is not available for immediate shipping and will be sent when arriving at Delaware warehouse from overseas warehouse.

Customised Items:

They need to be manufactured and tailored to the customer's request. The preparation may take weeks. You can check the estimated shipping date beside "customized" on the product page.

TAX & Tariff

A sales tax based on different zip code's tax rate will be charged in accordance with Washington State tax laws. However, sales tax will be exempted if the tax exemption certificate or Reseller Permit is provided before purchasing.

Only items' amount and shipping cost ( total value of order under US$ 79) will be charged. But duty tax may be assessed during custom clearance, and the buyers will be responsible for that.

If you experience any problems or have further questions, please contact customer service center or assigned sales representative for more details.

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