Help Topics
Delivery Time
FS uses the best carriers in the business to make sure your order gets to you on time. And for orders qualified for free shipping, FS offers two free shipping options to make sure orders delivered within 1-3 business days from our warehouse located in:
FS.COM INC
380 Centerpoint Blvd, New Castle,
DE 19720, United States
+1 (888) 468 7419
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1-3 days / FedEx Ground® service
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2-3 days / FedEx 2day® service
Note:
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The above stated delivery times are industry averages as provided by our carriers.
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FS will choose FedEx Ground or FedEx 2day for your free shipping order according to your location. (If order is over 50Ibs, FedEx Ground is the default option for delivery.)
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FS provides more shipping options to addresses within the 50 U.S. states, APO / FPO military bases and Puerto Rico. You can choose on the checkout page according to the time schedule and costs.
FREE SHIPPING on Orders over US$ 79
Any items with “Free Shipping” listed on the product page are eligible for the free shipping service. Orders over US$79 can enjoy our free shipping service and will be dispatched by different shipping carriers according to the weight of your order and location.
Pre-Order items can ONLY enjoy the free shipping service when the order is over US$ 299.
Oversized or heavy items (without “Free Shipping” listed on the product page) are not included in this offer for free shipping. Zip codes in Alaska, Hawaii, Puerto Rico and APO/FPO military may be subject to shipping charges.
Local Service Management
Preserving a belief in "Concentration, Innovation, Progression", FS is committed to providing you with reliable products and dedicated services. Relying on our large inventory and automatic order processing system, we make sure that you have a hassle-free shopping experience at FS.
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Delaware Warehouse offers in-time support and delivery
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Large inventory and automatic warehouse management
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Smart order processing procedure ensures fast shipping
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Multiple logistics partners, quick pick-up and secure delivery
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Pick up service from our Delaware location
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Dedicated customer support offers 24/7 assistance
Multiple Shipments for a Single Purchase
To ensure that each customer will receive the items as soon as possible, if a single purchase includes multiple items, they may be shipped from different warehouses in multiple packages according to each item's stock availability. Before payment, you can check the details for a specific purchase on checkout page.
