When and where do I have to go?
United Kingdom
Unit 8, Urban Express Park, Union Way, Aston, Birmingham B6 7FH, United Kingdom
+44 (0) 121 726 4775
10:00am - 12:00pm (GMT), 2:00pm - 5:00pm (GMT)Mon. - Fri.
United States
380 Centerpoint Blvd, New Castle, DE 19720, United States
+1 (888) 468-9910
9:30am - 5:30pm (EST)Mon. - Fri.
Germany
Röntgenstraße 18, 85757 Karlsfeld, Deutschland
+49 8131 377 3008
9:00am - 12:00pm (UTC/GMT+2), 2:00pm - 5:00pm (UTC/GMT+2)Mon. - Fri.
Singapore
7002 ANG MO KIO AVENUE 5 #05-02 Singapore 569914
+65 31381992
9:30am - 12:30am, 1:30pm - 5:30pm (GMT+8)Mon. - Fri.
Please note that all our warehouse will be closed on weekends and public holidays.
Australia
57-59 Edison Rd, Dandenong South, VIC 3175, Australia
+61 3 5909 9990
9:30am - 5pm (AEST)Mon. - Fri.
Japan
JS Progress Building 5F, 4-1-23, Heiwajima, Ota Ku, Tokyo, 143-0006, Japan
+81-3-6897-9438
10:00am - 5:00pm (GMT+9)Mon. - Fri.
Ready for collection
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Who Picks up the Goods
You can pick up the goods in person or entrust others to collect them. If you need someone else to collect your delivery, please tell us her/his name and phone number in advance.
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What to Bring
The person picking up the goods, you or someone you entrust, needs to provide the order number and a valid ID to pick up your order, typically a driver's licence, passport, or other card with a PASS logo.
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Delivery Options besides Pickup
If pickup is not available in your location, you can visit Shipping & Delivery to know how FS delivers orders to you timely.