When and where do I have to go?
Germany
NOVA Gewerbepark Building 7, Am Gfild 7, 85375 Neufahrn Germany
+49 (0) 8165 4099 260
10:00am - 12:00pm (UTC/GMT+2), 2:00pm - 5:30pm (UTC/GMT+2) | Mon. - Fri.
United States
380 Centerpoint Blvd, New Castle, DE 19720, United States
+1 (888) 468 7419
9:30am - 5:30pm (EST) | Mon. - Fri.
Singapore
30A Kallang Pl, #11-10/11/12, Singapore 339213
+65 6443 7951
9:00am - 5:00pm (GMT+8) | Mon. - Fri.
Australia
57-59 Edison Rd, Dandenong South, VIC 3175, Australia
+61 3 9693 3488
9:30am - 5pm (AEST) | Mon. - Fri.
Japan
JS Progress Building, 4-1-23 Heiwajima, Ota-ku, Tokyo 〒143-0006
+03-5826-8305
10:00am - 5:00pm (GMT+9) | Mon. - Fri.
Ready for Pickup



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Who Picks up the Goods
You can pick up the goods in person or entrust others to collect them. If you need someone else to collect your delivery, please tell us her/his name and phone number in advance.
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What to Bring
The person picking up the goods, you or someone you entrust, needs to provide the order number and a valid ID to pick up your order, typically a driver's license or state - issued ID card.
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Delivery Options besides Pickup
If pickup is not available in your location, you can visit Shipping & Delivery to know how FS delivers orders to you timely.