Need Help?

Chat live with us

Live Chat

Want to call?

+44 (0) 121 716 1755

United Kingdom / £ GBP

Country/Region

United Kingdom

Language/Currency

English / £ GBP

  • English / £ GBP
Basket
Your Shopping Basket is Empty.

Free Project Support

For Enterprise

For Service Provider

For Cloud Provider

40G Data Centre Structured 

Fibre Cabling Solution 

DC Cabling Technical Team
DCI Engineers
with CCIE/HCIE Certification

Free Project Support

Metro WDM System

FMT Multi-service Platform

Management System

Flexible Ring Architecture for 

Robust and Large-Scale

Optical Transport

OTN Technical Team
Senior Telecommunication
Engineers

Free Project Support

In-Building Wireless

Power Over Ethernet

Networking & Security

Secure Data Centre Design and Deploymnet

FS Makes it Faster, More Reliable

And More Efficient

Enterprise Technical Team
Network Engineers
with CCIE/HCIE Certification

Free Project Support

Multi-brand Compatibility

Coded & Tested In-house

Design Consistency

FS Box V2.0 - Data Centre Tool Kit

for SFP/SFP+/XFP/

QSFP+/QSFP28

Optics Technical Team
Senior Hardware Design
Engineers

Delivery Rates & Policies

Free delivery on orders of eligible items over £79 within UK

  • Free Delivery for Orders Over £79 (ex. VAT)
  • Delivery Options
  • Multiple Shipments for a Single Purchase
  • VAT & Tariff

Free Delivery for Orders Over £79 (ex. VAT)

FS delivers value for money and excellent customer services through global service centres. Leveraging warehouses, offices and factories spread all around the world, we bring you more reliable products and faster shipping services.

Any item with “Free Delivery” messaging on the product detail page is eligible for Free Delivery (Overseas Territory excluded). Normally orders over £79 can receive the free delivery service. But Pre-Order products can ONLY enjoy this service when the order is over £299.

Delivery Options

FS provides different delivery options. You can choose the delivery option according to different time schedules and costs at the checkout page.

Delivery Options to UK Delivery Time after shipped out Delivery Cost
UPS Standard 1-3 working Days 1-3 working days FREE on orders over £ 79
From £ 7.35 on orders under £ 79
UPS Express Saver Next Day 1-2 working days From £ 16.79
DHL Express Worldwide 1-2 working Days 1-2 working days From £ 13.5
DHL Express 9:00® Service 9:00 am on the next working day From £ 38.5

Note:

● Orders containing items without “Free Delivery” message on product page will be dispatched from Asia Warehouse directly. And they can not receive the free delivery service.

● Orders delivered to remote areas will take longer time. All the delivery dates specified are estimates only and are subject to change depending on a number of factors, including weather conditions, customs procedures, and delivery companies, etc.

● The exact delivery cost for your order depends on the type of products you are purchasing (in particular, the size and weight of the products).

Multiple Shipments for a Single Purchase

To ensure that each customer can receive the items as soon as possible, if a single purchase includes multiple items, they may be shipped from different warehouses in multiple packages according to each item's stock availability. You can check the details for a specific order on checkout page.

In-Stock Items

Items in stock will be dispatched from Warehouse in Munich directly.
Orders placed by 3:30pm (UTC/GMT+1): Ship on the same business day.
Orders placed after 3:30pm (UTC/GMT+1): Ship on the next business day.

Non-Stock Items

They are not available for immediate shipping and will be dispatched upon arrival in Munich after transferred from Asia Warehouse. ● Pre-Order Items They are marked with “Pre-Order” in the item's title. Usually the processing time is around 15 business days but with pretty competitive price. It can help customers, who are likely to purchase in advance for scheduled projects, to save much budget. ● Customised Items They need to be manufactured upon a receipt of orders to meet customer's request, being marked with “Customised” in the item's title. ● Items in Transit or Need Transit They are marked with “Available” on the product page.


VAT & Tariff

When VAT Is Charged

For all orders delivered from Munich to UK & EU countries, FS.COM GmbH is obliged to charge VAT in accordance with the laws governing members of the European Union. All items in our category are subject to the regular VAT rate of 19% in accordance with the General Tax Law of Germany. The VAT for UK and France is 20%.

Countries VAT & TARIFF
UK A 20% VAT will be charged, but if a valid VAT Identification Number is offered, VAT will be exempted
Germany A 19% VAT will be charged
France A 20% VAT will be charged, but if a valid VAT Identification Number is offered, VAT will be exempted
Other EU Members A 19% VAT will be charged, but if a valid VAT Identification Number is offered, VAT will be exempted

When VAT Is Not Charged

VAT will not be charged under below circumstances:
● Orders that are delivered to destinations outside EU and UK;
● Orders that are directly dispatched from Asia Warehouse.

However, these packages may be subjected to import or customs fees depending on the laws of the particular countries. When placing the order online, we will only charge the shipping fee without any tariff from FS by default. Any charges caused by customs clearance should be borne by the recipient.

If you need us to help you arrange pre-pay duty tax, please contact our customer service centre.

Thanks for your feedback.

Your opinion matters to us. With your help we’ll continue to improve your shopping experience.

Make a Complaint

Thanks for visiting FS. Your advice will help us to make improvement.

*In order to deal with your complaint, we’re going to need a few things from you. Please fill in the form below. You can call us directly via +44 (0) 121 716 1755 if there is any question.

Please select a topic for your Complaint.*

0/1000

Please leave your contact information, We will solve the problem as soon as possible.