FS Full Lifecycle Quality Management
FS implements comprehensive quality management throughout the entire lifecycle of its products, including design, research and development, manufacturing, market sales, user utilization, and maintenance services. This ensures stable and sustainable quality of the products.
Design
Research and Development
Production
Sales
After-sales
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Design
2
Research and Development
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Production
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Sales
5
After-sales
Quality Management Strategy
Over the years, FS has received several international certifications, including ISO 9001:2015, and remains committed to enhancing customer experience and product quality in key areas:
Agility and Responsiveness
Ensure product parameters and performance meet the requirements with professional testing equipment.
High Quality andReliability
FS rigorously implements quality control and assurance measures, ensuring our products and services consistently meet customer expectations.
Customer-centric Focus
By listening and exploring, we precisely deliver customer needs and expectations, integrating them into the entire value chain to create high quality.
Effective Communication
FS accurately convey customer needs throughout the entire value chain to achieve better product and service quality.
Continuous Improvement
Through quality improvement plans and control tools, we continuously enhance product and service quality, improve competitiveness, and increase customer satisfaction.
Timely Professionalism
FS adheres to established rules and processes, maximizes the potential of our global workforce, and strives for excellence, aiming to get things right the first time.
Quality Products
Our product manufacturing is considered to meet stringent quality standards, including usability, durability, and reliability. Each laboratory is equipped with state-of-the-art facilities for manufacturing and testing our products, ensuring the production of high-performance products with compatibility and reliability.
Compatibility Test
Verify software and hardware compatibility in targeted devices to ensure availability.
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Performance Test
Ensure product parameters and performance meet the requirements with professional testing equipment.
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Reliability Test
Establish a standardized test environment and test items to verify reliability and stability.
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Scenario Test
Recreate customers' unique network environments to verify that product features meet user needs.
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Supplier Quality Management
FS has established a comprehensive supplier quality management system to ensure quality control throughout the entire lifecycle of the products.
Supplier Selection
FS evaluates suppliers' quality management systems, technical manufacturing capabilities, creditworthiness, etc., through inspections, qualification certifications, experimental testing, and other methods.
Contract Management
FS strictly supervises and manages the specifications, quality standards, delivery deadlines, warranty periods, payment terms, and other aspects of supplier products and services.
Supplier Quality Control
FS manages supplier quality by monitoring their production processes, conducting finished product inspections, and deploying quality engineers for on-site quality management.
Supplier Performance Management
FS conducts comprehensive performance assessments of suppliers, evaluating their product quality, service quality, delivery rates, and after-sales rates.
Supplier Quality Audits
FS regularly conducts quality audits of suppliers' design and development processes, production manufacturing processes, and product inspections.
Continuous Improvement
FS shares quality management experiences and best practices with suppliers, encouraging them to improve and innovate to enhance the quality of products and services.