Payment Options
When you're ready to pay, simply go to Checkout. You'll be able to select your payment method and review your order details, including your shipping address, before you pay. If you have any problems paying for your items, we can help troubleshoot the issue.
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Redirect to PayPal via a secure online connection, and pay with the balance of your Paypal account or Credit/Debit Card.
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The credit card listed at the Checkout page are the most commonly used credit cards on this website. When you are ready to place the order, select Credit/Debit card on the Checkout page, and enter your card details.
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Net terms mean business customers can get the goods when the goods are needed but without making the payment in advance, and then wait for a certain period before payment becomes due. Available for business accounts with a line of credit established. For more information on how to establish a line of credit click here.
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Pay online with iDEAL through your own bank. Payments can be made via bank app or online banking environment.
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Bank transfers are simply the direct transfer of funds from one bank account into another, which is quite simple.
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Working on the basis of online banking, SOFORT is an online direct payment method. With the SOFORT direct transfer method, you can pay easily and securely with your usual online banking data.
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Pay online with Giropay, within the trusted online banking environment of your own bank.
Compare Features
Payment Method | How long is the application period? | What is the processing time for the payment? | Which third-party partners are involved? |
PayPal | N/A | Instant | PayPal |
Credit/Debit Card | N/A | Instant | Credit/Debit Card |
Bank Transfer | N/A | 2-3 Business Days After Payment | Sparkasse Freising |
Net Terms | 2~3 Business Days | Varies | None |
iDEAL | N/A | Instant | Payone |
SOFORT | N/A | 2-5 Business Days After Payment | Payone |
Giropay | N/A | Instant | Payone |
*For pending orders via different payment methods, there are different payment timelines before the order is automatically cancelled.
Currencies
The currency you pay in is determined by the country you pay from and the payment method of your choice. You can change default currency by clicking on the upper right corner of FS website, and select the currency you'd like to pay with.
FAQ
Q: Do you offer Cash on Delivery service?
A: Sorry that we do not offer Cash on Delivery service. Multiple payment methods are supported when you place an order at FS, including credit/debit card, PayPal, wire transfer, Net Terms, etc.
Q: Why is certain payment method not available?
A: Possible reasons:
1. Country does not support. What payment methods are available mostly depends on the country in the shipping address. Some methods might not be available to buyers from a certain country.
2. Your FS account doesn't support. For example, Net Terms are available for business accounts with a line of credit established. If your account isn't Net account, Net Terms payment method won't be shown at checkout.
Please choose from the available methods at checkout to make payment.
Q: Can I change my payment method?
A: Yes, you can change your payment method anytime before the payment is successfully paid to FS.
Payments that are yet to be completed can be found on My Orders. To change your payment method go to the My Orders > Pending > select the relevant order > Pay Now > select available payment method.
Q: How do I know if my payment is successful?
A: Once the payment is received, you will receive an order email and you can also check the status under My Orders.
Q: Why was my Credit/Debit Card refused?
A: If you can't check out with your credit/debit card, it may be due to transaction limits, card errors, unaccepted cards, or restrictions due to card misuse.
To find out why your card was refused in the first place, just contact your bank. They should be able to help. If the problem can't be solved in a short time, please try to pay again using a different card if you have one. Or, you can consider to change to a different payment method.
Q: How can I get the help?
A: We are here to help. Any questions, you can refer to our FAQ for help, or Contact Us.