*For pending orders via different payment methods, there are different payment timelines before the order is automatically cancelled.
Do you offer Cash on Delivery service?
Sorry that we do not offer Cash on Delivery service. Multiple payment methods are supported when you place an order at FS, including credit/debit card, PayPal, wire transfer, Net Terms, etc.
Why is certain payment method not available?
1. Country does not support. What payment methods are available mostly depends on the country in the shipping address. Some methods might not be available to buyers from a certain country.
2. Your FS account doesn't support. For example, Net Terms are available for business accounts with a line of credit established. If your account isn't Net account, Net Terms payment method won't be shown at checkout.
Please choose from the available methods at checkout to make payment.
Can I change my payment method?
Yes, you can change your payment method anytime before the payment is successfully paid to FS.
Payments that are yet to be completed can be found on My Orders. To change your payment method go to the My Orders > Pending > select the relevant order > Pay Now > select available payment method.
How do I know if my payment is successful?
Once the payment is received, you will receive an order email and you can also check the status under My Orders.
Why was my Credit/Debit Card refused?
If you can't check out with your credit/debit card, it may be due to transaction limits, card errors, unaccepted cards, or restrictions due to card misuse.
To find out why your card was refused in the first place, just contact your bank. They should be able to help. If the problem can't be solved in a short time, please try to pay again using a different card if you have one. Or, you can consider to change to a different payment method.