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Payment Methods
Mind your business with a variety of trusted payment options
- Shipping & Delivery
- Local Pickup
- Payment Methods
- Return Policy
- Product Warranty
- Free Product Trial
Payment Options
- PayPal
Redirect to PayPal via a secure online connection, and pay with the balance of your Paypal account or Credit/Debit Card.
- Credit/Debit Card
The credit card listed at the Checkout page are the most commonly used credit cards on this website. When you are ready to place the order, select Credit/Debit card on the Checkout page, and enter your card details.
- Direct Deposit
Direct Deposit is simply the direct transfer of funds from one bank account into another, which is quite simple.
- Net Terms
Net terms mean business customers can get the goods when the goods are needed but without making the payment in advance, and then wait for a certain period before payment becomes due. Available for business accounts with a line of credit established. For more information on how to establish a line of credit click here.
- Cheque
Support to pay with Cheque to make the purchase convenient for you at any time, just send it to us.
Compare Features
| Payment Method | How long is the application period? | What is the processing time for the payment? | Which third-party partners are involved? |
| PayPal | N/A | Instant | PayPal |
| Credit/Debit Card | N/A | Instant | Credit/Debit Card |
| Direct Deposit | N/A | 2-3 Business Days Upon Payment | ANZ Bank |
| Net Terms | 2~3 Business Days | Varies | None |
| Cheque | N/A | 2-4 Business Days After Deposit | ANZ Bank |
*For pending orders via different payment methods, there are different payment timelines before the order is automatically cancelled.
Currencies
Do you offer Cash on Delivery service?
Sorry that we do not offer Cash on Delivery service. Multiple payment methods are supported when you place an order at FS, including credit/debit card, PayPal, Direct Deposit, Net Terms, etc.
Why is certain payment method not available?
Possible reasons:
1. Country does not support. What payment methods are available mostly depends on the country in the shipping address. Some methods might not be available to buyers from a certain country.
2. Your FS account doesn't support. For example, Net Terms are available for business accounts with a line of credit established. If your account isn't Net account, Net Terms payment method won't be shown at checkout.
Please choose from the available methods at checkout to make payment.
Can I change my payment method?
Yes, you can change your payment method anytime before the payment is successfully paid to FS.
Payments that are yet to be completed can be found on My Orders. To change your payment method go to the My Orders > Pending > select the relevant order > Pay Now > select available payment method.
How do I know if my payment is successful?
Once the payment is received, you will receive an order email and you can also check the status under My Orders.
Why was my Credit/Debit Card refused?
If you can't check out with your credit/debit card, it may be due to transaction limits, card errors, unaccepted cards, or restrictions due to card misuse.
To find out why your card was refused in the first place, just contact your bank. They should be able to help. If the problem can't be solved in a short time, please try to pay again using a different card if you have one. Or, you can consider to change to a different payment method.
How can I get the help?
We are here to help. Any questions, you can refer to our FAQ for help, or Contact Us.
When you are ready to place the order, select Bank Transfer on the Checkout page, and you will see our bank account infomations.
After you make the payment with bank transfer, please kindly send the bank slip to remittance@fs.com and your account manager so that we can pay close attention to.
| Bank Name: | ANZ Bank |
|---|---|
| Account Name: | FS.COM Pty Ltd |
| BSB: | 013160 |
| Account No.: | 416794959 |
| Swift Code: | ANZBAU3M |
| Bank Address: | 230 Swanston St, Melbourne, VIC, 3000 |
Please post your Cheque to the following address:
- FS.COM Pty Ltd
- 57-59 Edison Rd, Dandenong South,
- VIC 3175, Australia
To pay with PayPal, select PayPal as your payment method at Checkout and then you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on Credit/Debit Card and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Our PayPal account is paypal@fs.com.
Company
User Center
FS acknowledges the Traditional Custodians of the land on which we operate, live and gather as a team. We recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.
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