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Shipping & DeliveryGlobal Storage and Shipping — Get Your Products Faster.

FS.COM carries a full inventory of fiber optic products and networking products available through our website, which enables us to ship most orders within 24 hours. For most orders over $79, UPS 2nd Day Air® is available at checkout to receive free shipping within North America. Order by 4:30 pm PST M-F and we'll ship it the same day!

Shipping Policy

Customers can enjoy FREE SHIPPING on orders over $79 from our Seattle warehouse to the United States.

Free Shipping with UPS 2nd Day Air® for standard in-store orders of less than 50lbs in the United States.

Free Shipping with UPS Ground for standard in-store orders of more than 50lbs in the United States.

Note: Our free shipping policy may exclude some heavy or large items.

FS.COM offers same-day shipping with UPS Next Day Air®. UPS Next Day Air® guarantees overnight delivery for day-definite shipments. Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination - order before 4:30pm PST to be eligible. We also offer Saturday delivery.

FS.COM offers low cost UPS Ground Shipping, get guaranteed, date-scheduled, cost-effective delivery for commercial and residential shipments with UPS ground. For UPS Ground Order by 4:30 pm PST, M-F and we'll ship it the same day.

For shipment via FedEx Standard Overnight®, FedEx 2Day® , order by 3:30 pm PST, M-F we will have it shipped out the same day! For FedEx Ground, we will be shipped out next business day.

FS.COM also offers "use my own shipping account" option at checkout, if you prefer to use your own shipping account and rates with DHL, FedEX, UPS or other logistics companies, just choose one carrier, shipping service and input corresponding account number. In this case, FS.COM will not charge you any shipping rates.

Warehouse Location

Our Seattle warehouse is located at:

820 SW 34th Street Bldg W7 Suite H
Renton, WA 98057
United States
Tel: +1 (877) 205 5306

Note: If you are located near our warehouse, in-person warehouse pickups are available.

Order Delivery

When placing an order on our FS.COM website, be aware of the following when shopping online:

1. When items you bought are all in stock, we will ship out the order same-day, excluding weekends and holidays.
2. When items you bought are partially in stock, we will break up the order according to product inventorys and different preparation times.

Please make attention to the "Availability" status below "Price" on our website, you will find the lead time for each product.
For example, some non-stock DWDM Mux & Demux will be marked as "Orders placed today will ship within 23 business days".
We ensure that we will do our best to prepare those non-stock products as soon as possible, and will keep you updated on order status in a timely manner.

For any order problems, please call +1 (877) 205 5306, or live chat with us.