Remote Technical Support - FS

FS United States Free shipping on orders over US$ 79. Delivery times may be longer than usual due to COVID-19 effect.

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United States

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Product and Solution Support

Product Support

Obtain online technical resources for hardware installation, software configuration and related documentations.

Product Support 
Solution Support

Design your cost-optimal networking, structured cabling and OTN solutions tailored to your applications and demands.

Knowledge Base 
Remote Support

Diagnose core issues and provide targeted solutions timely through one-on-one remote support by technical experts.

Request Support 
Training & Guidance

Tap our expertise to help you make the best of training & guidance.

Support Videos 
Trouble Shooting System

Trouble Shooting

Support simulation-based product testing solution to guarantee performance reliability before shipment.

Test Bed 
Cloud Configuration

Make it easy to help you configure transceivers with FS box in real time wherever it is through a smart cloud platform.

FS Box 

Need Help? Choose a Service Option Below to Connect with FS

Online Chat

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Email Us

Get in touch with us via email. We'd like to help with any questions you have.
Technical Support

Get free support & solution design for your project online.

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