Remote Technical Support

FS United States FREE SHIPPING on Orders Over US$ 79

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Product and Solution Support

Data Center
Enterprise
Telecom

Product Support

Obtain online technical resources for hardware installation, software configuration and related documentations.

Product Support
Solution Support

Design your cost-optimal networking, structured cabling and OTN solutions tailored to your applications and demands.

Knowledge Base
Remote Support

Diagnose core issues and provide targeted solutions timely through one-on-one remote support by technical experts.

Request Support
Training & Guidance

Tap our expertise to help you make the best of training & guidance.

Support Videos
Trouble Shooting System

Support simulation-based product testing solution to guarantee performance reliability before shipment.

Test Bed
Cloud Configuration

Make it easy to help you configure transceivers with FS box in real time wherever it is through a smart cloud platform.

FS Box

Need Help? Choose a Service Option Below to Connect with FS

Online Chat

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Email Us

Get in touch with us via email. We'd like to help with any questions you have.
Technical Support

Get support & solution design for your project online.

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