Hi, we haven't updated it on our website at present. We will deal with it asap and keep you known the latest status. Thanks. от FS.COM 09/15/2018

Hi, the NVR doesn't support MAC computers. It can only used with Windows devices. And the cameras can be used via safari on MAC computers, thanks. от FS.COM 08/30/2018

Hi, I'm afraid that it's hard to save video to an external file server. To be honest, it could cover 12TB storage, which could satisfy the need for most customers. Hope this is helpful to you. Thanks от FS.COM 07/23/2018

Hi, many thanks for your question, yeah, we have the IOS App, you can search and download the FREEIP at App Store. от FS.COM 07/18/2018

The dimension of the HD is 260(W) x 215(D) x 43(H)mm, also included mounting holes for both 2.5" and 3.5" drives. Thanks. от FS.COM 07/04/2018

Hi, it can't be directly mountable in the rack, but it can be put on the shelf to use. Hope this is helpful to you. от FS.COM 06/15/2018

It supports Safari, Mac Safari2.IE. от FS.COM 06/08/2018

Here list the recording resolution below：5MP(2592×1944),4MP(2688×1520),3MP(2048×1536),1080P(1920×1080),960P(1280x960),720P(1280×720),D1 (720×576/720×480). This NVR can support up to 5MP(2592×1944p). Any other question, please feel free to contact with us. Thanks от FS.COM 05/28/2018

Hi, yes, we have the manual for how to config android APP. Your sales rep will send it to you via email, please note to check it, thank you. от FS.COM 05/22/2018

Hi, our NVR isn't Hick, but can be compatible to use with the Hick camera, thank you. от FS.COM 05/08/2018