Hi, this product doesn't support RAID. But you can use network cable to transfer data to the storage device which supports RAID. The file of up to date firmware has been sent to your mailbox. Thanks. By FS.COM on August 09, 2018

Hi, Computer Client software & Mobile phone APP are available. VMS software is similar to the Web interface in use. PC's system needs to be Windows's. Your sales repl will contact with you for more details. Thanks By FS.COM on July 05, 2018

It can support the latest computer client, IE browser, and mobile phone app. By FS.COM on June 20, 2018

We'll send the newest version firmware to you. If there is an update in the future, we'll send it to you timely, pls rest assured of that. By FS.COM on March 20, 2018

The online manual is unavailable now, we'll send a CD to you together with the good, the CD is in the form of video will teach you how to operate it, and related colleague will send Operating instructions & User manual to you by email. And I'll forward your demand for the online manual to our colleagues, they will arrange it as soon as possible. Thanks By FS.COM on March 20, 2018

Thanks for your question. Yes, there is. You can download Freeip APP to support for remote NVR viewing or control. By FS.COM on March 20, 2018