With a professional technical support team, FS can provide customers with timely technical support via email or phone, including installing, configuring or operating PicOS®, error corrections, software updates & upgrades, and other extensive network technology services to enhance your PicOS® experience. P-OS-25G-EE-S5 is applicable to standard maintenance support for one 25G switch within 5 years.
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P/N:P-OS-25G-EE-S5
SKU:194663
US$1,099.00
Product Highlights
Offer Information About Features and Functions of PicOS®
Provide Support for PicOS® Installation, Configuration, or Operation
Assist in Identifying and Verifying the Causes of Suspected Errors
Initial Response Times Range from a Few Business Days to as Little as 1 Hour
Global Services Localized for You
- 7 Local Warehouses Enabling 90% Same-Day Shipping
- 8 Local Presences Supporting 450K+ Enterprise Clients in Over 200 Countries
- Expert Customer Service On Call, 5x24 Phone Support
- Local Engineers Provide Professional FS Install™ Services
FS Install™
End-to-End Product Customization
- 600+ R&D Experts in Software and Hardware Domains
- Hardware Adaptation to Tailor Products and Ensure Seamless Compatibility
- Custom Protocol Development Aligned with Unique Business Needs
- Management Platform Integration for Device Onboarding and Feature Development
FS Product Custom
Always-On Tech Support
- 900+ Technical Support and Service Professionals
- 0.5-Day Average Solution Response Time
- On-Site, Remote, Demo, and Online Support Options
- Personalized Technical Services Tailored to Each Project
Tech Support
5 Years PicOS® Standard Maintenance & Support for 25G Switch, Per Device
Features
PicOS® Standard Maintenance & Support for 5 Years
During each Maintenance Term, FS will provide configuring or operating PicOS®, error corrections, software updates & upgrades, and other extensive network technology services.
Customer Assistance
PicOS® installation, configuration, or operation
Self Help Resources
Self-help documentation resources
Error Correction
Provide error corrections via email or other means
Videos
Questions & Answers
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Customer Reviews
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