| Sub-category | Return Window | Exchange Window | Warranty Period | Notes |
|---|
| Enterprise Switches | PoE+ Switches |
30 days
|
30 days
|
4 years
| Warranty for #108716, #83325, #115387, #115386, #115388, #108718, #149749 is 5 years. | 1G/10G Switches 25G Switches 40G Switches 100G Switches Industrial Ethernet Switches |
30 days
|
30 days
|
5 years
| 1. Warranty for #84912, #72946, #72944, #72945, #80365, #90130, #90131, #90132, #103011, #134655, #134656, #134657 is 4 years.
2. Warranty for #129513, #129514, #129515, #129516, #129517 is 1 year.
3. Warranty for #132526, #132527, #132528, #132529, #132530, #132531, #132532, #150492, #150493 is 2 years.
4. Return and exchange service is available for Hardware.
| Interfaces & Modules |
Unavailable
|
Unavailable
|
1 year
| There is no warranty for #71227, #71224, #71226, #71225, #71228. |
|
| Data Center Switches | 10G Switches 25G Switches 40G Switches 100G Switches 400G Switches Interfaces & Modules |
30 days
|
30 days
|
5 years
|
1. Warranty for #149854, #149855, #149856, #149857, #149858, #149860, #149861, #149862, #149863 is 3 years.
2. Warranty for #158396, #158397, #158398, #158399, #158701, #158702, #158703, #158704 is 1 year.
3. 30-day return and exchange service are not available for #149854, #149855, #149856, #149857, #149858, #149860, #149861, #149862, #149863, #158396, #158397, #158398, #158399, #158701, #158702, #158703, #158704.
| InfiniBand Switches |
Unavailable
|
Unavailable
|
1 year
|
|
|
| Wireless | Indoor Access Points Outdoor Access Points Wireless Controllers |
30 days
|
30 days
|
3 years
| 30-day return and exchange are not available for #84026, #84027, #84028, #143356.
| Wi-Fi Routers |
Unavailable
|
Unavailable
|
2 years
|
| Accessories |
30 days
|
30 days
|
1 year
| There is no warranty for #71172. |
|
| Servers & Server Management | Rack Servers Tower Servers High-Density Servers |
Unavailable
|
Unavailable
|
3 years
|
| KVM Switches |
Unavailable
|
Unavailable
|
2 years
|
| Mellanox® Ethernet Adapters |
Unavailable
|
Unavailable
|
1 year
|
| Intel®/Intel Based Ethernet Adapters |
30 days
|
30 days
|
3 years
|
|
|
| Network Security & Visibility, Routers | Network Packet Brokers |
Unavailable
|
Unavailable
|
5 years
|
| Fiber TAPs |
30 days
|
30 days
|
1 year
|
| Gateways Enterprise Routers |
30 days
|
30 days
|
3 years
|
Warranty for #115394, #115393, #108709 is 3 years. | Firewalls |
Unavailable
|
90 days
|
1 year
|
|
|
| Power | Uninterruptible Power Supplies (UPS) Power Distribution Units (PDUs) IEC60320 Power Cords Locking Power Cords NEMA Power Cords International Power Cords Hospital Grade Power Cords High Voltage Power Cords |
Unavailable
|
Unavailable
|
1 year
|
|
|
| Media Converters, Extenders | Copper to Fiber Media Converters Fiber to Fiber Media Converters Industrial Media Converters PoE Media Converters Media Converter Chassis |
30 days
|
30 days
|
2 years
|
| PoE Extenders |
Unavailable
|
Unavailable
|
2 years
| The refund or exchange service is not available unless there are quality issues. | AV Extenders KVM Extenders |
Unavailable
|
Unavailable
|
1 year
|
|
|
| Conferencing, Phones | Conference Cameras Webcams Microphones |
30 days
|
30 days
|
2 years
|
| IP Phones IP PBXs Telephony Cards VoIP Gateways |
30 days
|
30 days
|
5 years
|
|
|
| Video Surveillance | Network Cameras Video Recorders Video Management System Face Recognition Terminals |
30 days
|
30 days
|
2 years
| In the case of not affecting secondary sales, 30-day return is only available for standard in-stock items.
| Camera & Recorder Kits |
Unavailable
|
Unavailable
|
Consumable
|
|
|
