| Sub-category | Return
Window | Exchange
Window | Warranty
Period | Notes |
|---|
| Enterprise Switches |
PoE+ Switches
|
30 days
|
30 days
|
4 years
| Warranty for #108716, #83325, #115387, #115386, #115388, #108718 is 5 years. |
1G/10G Switches;
25G Switches;
40G Switches;
100G Switches;
|
30 days
|
30 days
|
5 years
| 1. Warranty for #84912, #72946, #72944, #72945, #80365, #90130, #90131, #90132, #103011, #134655, #134656, #134657 is 4 years.
2. Warranty for #129513, #129514, #129515, #129516, #129517 is 1 year.
3. Warranty for #132526, #132527, #132528, #132529, #132530, #132531, #132532 is 2 years.
4. Return and exchange service is available for Hardware. |
Industrial Ethernet Switches
|
Unavailable
|
Unavailable
|
5 years
| |
Accessories
|
Unavailable
|
Unavailable
|
1 year
| There is no warranty for #71227, #71224, #71226, #71225, #71228. |
|
| Data Center Switches |
10G Switches;
25G Switches;
40G Switches;
100G Switches;
400G Switches;
Line Cards;
|
30 days
|
30 days
|
5 years
| |
Accessories
|
Unavailable
|
Unavailable
|
3 years
| |
|
| Wireless |
Indoor Access Points;
Outdoor Access Points;
Wireless Controllers;
|
30 days
|
30 days
|
3 years
| 30-day return and exchange are not available for #84026, #84027, #84028, #143356. |
Wi-Fi Routers
|
Unavailable
|
Unavailable
|
2 years
| |
Accessories
|
30 days
|
30 days
|
1 year
| There is no warranty for #71172. |
|
| Servers & Server Management |
Rack Servers
|
Unavailable
|
Unavailable
|
3 years
| |
Mellanox® Ethernet Adapters
|
Unavailable
|
Unavailable
|
1 year
| |
Intel Based Ethernet Adapters
|
30 days
|
30 days
|
3 years
| |
KVM
|
Unavailable
|
Unavailable
|
2 years
| |
|
| Network Security & Visibility, Routers |
Network Packet Brokers
|
Unavailable
|
Unavailable
|
5 years
| |
Gateways;
Enterprise Routers;
|
30 days
|
30 days
|
3 years
| |
Firewalls
|
Unavailable
|
90 days
|
1 year
| |
|
| Power |
Uninterruptible Power Supplies (UPS);
Power Distribution Units (PDUs);
Z-Lock Locking Power Cords;
|
Unavailable
|
Unavailable
|
1 year
| |
IEC60320 Power Cords;
NEMA Power Cords;
|
30 days
|
30 days
|
Lifetime Warranty
| |
|
| Media Converters, Extenders |
Copper to Fiber Media Converters;
Fiber to Fiber Media Converters;
Industrial Media Converters;
PoE Media Converters;
Media Converter Chassis;
|
30 days
|
30 days
|
2 years
| |
Extenders
|
Unavailable
|
Unavailable
|
1 year
| |
|
| Conferencing, Phones |
Conference Cameras;
Webcams;
Microphones;
|
30 days
|
30 days
|
2 years
| |
IP Phones;
IP PBXs;
Telephony Cards;
VoIP Gateways;
|
30 days
|
30 days
|
1 year
| |
|
| Video Surveillance |
Network Cameras;
Video Recorders;
Video Decoders;
Video Management System;
Face Recognition Terminals;
|
30 days
|
30 days
|
2 years
| In the case of not affecting secondary sales, 30-day return is only available for standard in-stock items. |
|
