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I forgot my password

I know my password, but it’s not working

Tip: please double check the account you're trying to sign in to. Sometimes people mistype the email address. Please also make sure to use the correct domain for your account, such as hotmail.com, live.com, or outlook.com.

I think someone else is using my FS.COM account

Optional: why do you think someone else has access to your account?

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  • Someone else is sending email from my account
  • I see unusual sign-ins on my recent activity page
  • Someone told me that my account has been hacked
  • Purchases are showing up on my account that I did not authorize
  • Other (please explain)