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News Room
2016
FS.COM Built New Multilingual System for Global Services

FS.COM Built New Multilingual System for Global Services

By FS.COMJune 3, 2016

June 3rd, Shenzhen. FS.COM News – In order to better serve customers from all around the globe, FS.COM has built a new multilingual system for global services. This multilingual system include the online self-service translation function, multilingual live-chat support, and the global telephone.

FS.COM, as a globally oriented company of fiber optic products, has been recognized by the customers from around the world. In order to better serve our customers and expand our service network throughout the world, we have built a new multilingual system for global services. At present, there are three main parts of this multilingual system:

Online Self-service Translation Function

With the online self-service translation function on the right-top of FS.COM's official website, visitors can translate the page to their own language. It is very convenient for users that are not English-speakers.

Online Self-service Translation Function


Multilingual Live-chat Support

The multilingual live-chat support can solve any of your problems on our products and services in real time. According to your submitted message, our system will assign the corresponding language customer service to follow up your problems.

Multilingual Live-chat Support


Global Telephone

At present, we have opened up a global telephone ordering and supporting service which covers various cities of North America, South America, Europe, Asia and Oceania. In addition, customers can also contact us by telephoning our 24/7 hours global phone line.

North America South America
Western United States (Seattle) +1 (425) 226 2035 Brazil +55 (11) 4349 6175
Eastern United States (New York) +1 (929) 453 8283 Argentina +54 (11) 5031 9542
Mexico +52 (55) 4169 2630    
Canada +1 (647) 243 6342    

Europe Asia
United Kingdom (London) +44 (0) 203 287 6810 Singapore +(65) 3163 0003
France +33 (1) 82 884 336 Hong Kong +(852) 8176 3606
Netherlands +31 (20) 241 4029 Taïwan +886 (2) 7703 9076
Germany +49 (030) 2089 6762    
Spain +34 (91) 123 7299    
Italy +39 (02) 8295 0086    
Switzerland +41 (43) 508 5909    
Denmark +45 7876 8321    
Russia +7 (499) 643 4876    

Oceania
Australia +61 (2) 8005 1850    
New Zealand +64 (9) 950 8802    

More functions of our Multilingual System are coming soon. Stay informed with us.


FS.COM is a leading manufacturer and supplier of fiber optic subsystems, components and solutions. With last four years growing, we have built our strong and professional teams in optical communication product R&D, systematic solution and supply chain management. Nowadays, we are doing business with more and more worldwide well-known corporations like CloudFlare, EXFO, Apple, MRV, JDSU, ADTRAN, Avago, EMC, etc., who have put large volume of our products into production for their Data Center or Cloud Computing application and speak highly of our service and products. We will be working together with our customers, partners and co-workers to benefit them more and contribute more to the global popularity of optical communication.

How to get more support?

FS.COM focus on data center, enterprise and optical transmission network solution to help you build exactly what you need.
Email us at tech@fs.com or sales@fs.com.