Video Surveillance Common Troubleshooting Guide

11 Sep. 2025 - Video Surveillance Common Troubleshooting Guide 1. No Motion Detection Recording in Browser Playback Interface When encountering this issue in the browser, check the following settings on the camera and NVR. Any of these misconfigurations could result in missing recordings. Ensure that motion detection is enabled on the camera. image.png Verify that a motion detection area is configured on the camera. image.png Check if event-triggered recording is set up on the NVR or if a recording schedule is enabled. image.png 2. What to Do If the Camera's Address Is Lost 2.1 Method 1 (Without FS NVR Connection) Use FS Camera Station’s device search feature to find the camera and its IP address. Download the FS Camera Station client from the FS official website. Open the link for any camera model, navigate to the Resources section, and install the software. image.png After installation, launch the client (ensure your PC and the IPC are on the same local network). Go to the Device Management menu, where detected devices will be listed under Online Device. You can also click Search Config to scan for devices. Identify the camera's IP address based on its model information. image.png 2.2 Method 2 (With FS NVR Connection) Use the NVR's Camera Search Feature to find the device and its IP address Log in to the NVR via a browser, navigate to Setup → Camera → Camera, and click Auto Search. The NVR will automatically scan for discoverable IPCs within the local network. image.png Identify the device and its IP address based on the model or serial number from the auto or manual search results. image.png 2.3 Method 3 Use the FS Management Tool for search Download the FS Management Tool from the FS official website. Open the link for any camera model and find it in the Resources section. image.png Launch the Management Tool, click Search & Add, and the tool will automatically detect devices on the network. You can also manually enter an IP range for a more precise search. image.png image.png 2.4 Method 4 Try the Default Address if IPC Initialization Status is uncertain Attempt to log In – Open a browser on your PC and enter the device's default IP address 192.168.1.13 in the address bar. Ensure that your PC and the camera are on the same subnet. Check for DHCP assignment – The device is set to DHCP mode by default. If a DHCP server exists in the network, the IP address may have been dynamically assigned. Try connecting the camera directly to your PC and logging in using the default address. If the above steps do not resolve the issue: Check if the camera is functioning properly – Ensure the power adapter is working correctly. It is recommended to use the official Uniview power adapter. Verify network connectivity – Check if the Ethernet cable is properly connected. Observe whether the network port LED on your PC is blinking or if the network status is detected in the bottom right corner of your screen. Try using a different cable or reconnecting it securely. 3. Camera Playback Shows "No Recordings" Troubleshooting steps: Check the status of SD card--Check the recording policy--Check the camera time. 3.1 Step 1: Check the SD Card Status Open a browser and enter the camera's IP address to access the web interface. Go to Configuration → Storage → SD Card to check the total capacity and remaining space to ensure they are displayed correctly. (Note: The SD card needs to be formatted upon first use.) Cross-test the SD Card: If the "Storage Resources" show "Abnormal" and the "Format" option is grayed out and unclickable, try replacing the SD card with a new one for testing. 3.2 Step 2: Verify Recording Schedule and Recording Settings Check the camera's storage policy: Is it set to "Overwrite When Full" or "Stop When Full"? The default setting is "Overwrite When Full," which means that when the allocated local storage is full, the newest recordings will overwrite the oldest ones. If "Stop When Full" is selected, recording will stop when the storage is full. image.png Check the recording type: Is it set to "Scheduled Recording" or "Event Recording"? Scheduled Recording: Records at the specified times. Event Recording: Requires proper configuration of alarm-triggered recording storage. (For example: Set up motion detection-triggered recording storage.) image.png image.png 3.3 Step 3: Check the Camera Time Go to Configuration → System → Time and verify that the camera’s time is correct. The recording time should align with the system time. image.png If the above methods do not resolve the issue: Feedback diagnostic information by going to [Configuration → System → Maintenance → Diagnostic Info] and send the details to FS for further assistance. image.png 4. Troubleshooting Steps for Black Screen on Camera Web Live View Checking Steps: Turn on Live - Install plug-ins - Turn off firewalls - Check lens aperture - Check computer graphics card and drivers 4.1 Step 1: Turn on Live Log in to the camera's web page and check if "Auto Live View" is enabled. If it is not selected, the live view will not play automatically. image.png In the live view playback interface, click the play button at the bottom left corner. image.png 4.2 Step 2: Install the Plugin Open a browser (recommended to use Microsoft Edge) and enter the camera's IP address. On first login, you will be prompted to download a plugin. After downloading, close the browser, run the plugin, and once completed, click "Finish." image.png 4.3 Step 3: Disable the Firewall The computer’s firewall or antivirus software may block the stream. Try disabling or allowing exceptions for these programs. To disable the firewall, go to: Control Panel → System and Security → Windows Firewall. image.png 4.4 Step 4: Check the Lens Aperture Verify whether the lens aperture is closed. If the current light value is 0, it indicates that the lens aperture is closed. In this case, the device may require maintenance. image.png 4.5 Step 5: Check the Graphics Card and Driver To diagnose graphics card/driver issues: On Windows, go to Device Manager to check the graphics card status. Navigate to "My Computer" → "Properties" → "Device Manager" → "Display Adapters" to check if the graphics card is functioning properly. If you see a yellow exclamation mark or error symbol, it may indicate that the graphics driver needs updating or there is a hardware issue. image.png In the run dialog, type dxdiag and press Enter, or run the command in the command prompt to open the DirectX Diagnostic Tool. image.png image.png If there are issues with the graphics card driver, try updating the driver or use a different computer to log in and check if the live view works correctly. 5. IPC Product Time Synchronization Configuration Guide 5.1 Feature Introduction To adjust the device time, the time synchronization method can be used to update the time. 5.2 Configuration Steps Configuration StepsGo to Configuration > Common > Time and select the Time interface. Choose the appropriate time synchronization method based on the actual needs of the site. 15.png Time Synchronization Options: Synchronize System Time: This uses the current system time. Synchronize with NTP Server: Set the NTP server address, port, and update interval. The port range is 1-65535, and the update interval range is 30-86400 seconds. Click Test to check the NTP synchronization. Synchronize with Management Platform Time: The time is synchronized from a non-ONVIF protocol-connected server to the device periodically. Each synchronization updates the device's time. Synchronize with ONVIF Time: The time is synchronized from an ONVIF protocol-connected server to the device periodically. Each synchronization updates the device's time. Synchronize with All Server Time: All servers connected to the device will periodically synchronize their time to the device. Each synchronization updates the device's time. Synchronize with Cloud Server Time: Once the device is online with the cloud server, it will synchronize the time. No further synchronization will occur after going offline. Synchronize with Computer Time: Synchronizes the time with the current logged-in device's computer time. 5.3 Key Configuration Points Select the appropriate time synchronization method based on the network setup. For example, if an ONVIF protocol uplink device is used, choose Synchronize with ONVIF Time. If synchronizing with an NTP server, choose Synchronize with NTP Server Time, and configure the NTP server address, port, and update interval on the IPC side. 16.png 6. Network Camera Plugin Installation Failed 6.1 Step 1: Open Edge Browser It is recommended to use the Edge browser to log in to the camera's IP address. Click Download at the top of the browser, then close the browser during installation. image.png Ensure that the plugin is run with administrator privileges. image.png 6.2 Step 2: Add Trusted Sites Open Edge browser > More Tools > Internet Options > Security > Trusted Sites, and add the camera's IP address as a trusted site. image.png image.png 6.3 Step 3: Modify User Account Control Settings Go to the Control Panel > User Accounts, click Change User Account Control Settings, and set it to Never Notify. image.png 6.4 Step 4: Set Security Level In Edge browser, go to More Tools > Internet Options > Security > Internet > Custom Level, and enable all ActiveX controls. image.png Click Edge browser > More Tools > Internet Options > Security > Advanced, and select the options highlighted in the red box. image.png

FS Management Tool

11 Sep. 2025 - For details, please click the attachment icon below to view or download for a good reading experience or resources.

FS Camera Station_Mac

11 Sep. 2025 - For details, please click the attachment icon below to view or download for a good reading experience or resources.

FS Camera Station_Win64

11 Sep. 2025 - For details, please click the attachment icon below to view or download for a good reading experience or resources.

FS Protect Mobile APP User Manual

11 Sep. 2025 - FS Protect Mobile APP User Manual About This Manual Thank you for your purchase. If you have any questions, please do not hesitate to contact your dealer. Disclaimer The content in the manual is subject to change without prior notice due to product version upgrades or other reasons. This manual is for reference only, and all statements, information, and recommendations in this manual are presented without warranty of any kind. The illustrations and screenshots in this manual are for reference only and may vary depending on the version or model. 1.Introduction The FS Protect Mobile app (referred to as app for short) is a mobile application for small and medium-sized AIoT solutions. It has a fresh and simple UI, and provides various easy-to-use features including live view, playback, PTZ control, two-way audio, device sharing, alarm notification, file management. It is suitable for a variety of scenarios such as supermarkets, restaurants, and offices. 2.Function Overview The app mainly includes the following functions: Device management: share devices, cancel sharing, and transfer devices to other users. Cloud account management: sign up using an email address (mobile phone number is also supported in certain regions), edit account information, reset device password, and cancel accounts. File management: filter files by device/time/type (image/video), export files to album, and share files through third-party applications. Light maintenance: upgrade devices by cloud, export diagnostic information, and test network speed. 3.Sign-up and Login Sign-up 1.Tap Sign Up to sign up for an account. If you already have an account, log in directly. image.png 2.Read and accept the service agreement and privacy policy. 3.Enter your email address (mobile phone number is also supported in certain regions), and then tap Verify. 4.Enter the code you received and set the login password. 5.Tap OK to finish the sign-up. Password Login 1.Enter your username/email address and password. image.png Notice: If you forget your password, tap Forgot Password. A verification code will be sent to the email address (mobile phone number is also supported in certain regions) bound to your account. 2.Read and accept the service agreement and privacy policy. 3.Tap Login to log in to the app. Guest Login Guest mode is intended for quick and temporary use, such as trials, testing, and troubleshooting. 1.Read and accept the service agreement and privacy policy. 2.Tap Guest Mode and follow the on-screen instructions to enter the guest mode. image.png Notice: Each device can be bound to only one guest account at a time. If a device is not needed, please unbind it with your guest account before uninstalling the app; otherwise, you may have trouble binding the device again. For better use and management of the device, it is recommended to upgrade to a full account. After a successful upgrade, the devices under your guest account will be automatically synced to your full account. 4.Team Management The app allows you to manage users and devices in teams. A user can belong to multiple teams, including a default team, teams they have created, and teams they have been invited to join. After logged in with an account or as a guest, the FS Protect Mobile/Message/Application screen will display the relevant information of the default team. 4.1 Create Team An account can create up to 4 teams. The total number of teams (default, created, invited) cannot exceed 10. 1.Tap on the team name in the upper-left corner of the FS Protect Mobile/Message/Application screen. Tap Add Team. image.png 2.Set the team name, team type, and time zone. Notice: The team type cannot be changed once saved. Please choose carefully. 3.Tap OK. 4.2 Edit Team You can modify the name of teams you have created. 1.Tap on the team name in the upper-left corner of the FS Protect Mobile/Message/Application screen. Tap Team Configuration. 2.Tap on the team name you want to edit in the list. image.png 3.Tap below button image.png next to Team Name. image.png 4.Enter the new team name and tap OK. image.png 4.3 Remove Team You can remove teams you have created. Teams that contain devices cannot be removed. 1.Tap on the team name in the upper-left corner of the FS Protect Mobile/Message/Application screen. Tap Team Configuration. 2.Tap on the team name you want to remove in the list. image.png 3.Tap Remove Team and complete the verification. image.png 4.4 Leave Team You can only leave teams that you have been invited to join. 1.Tap on the team name in the upper-left corner of the FS Protect Mobile/Message/Application screen. Tap Team Configuration. 2.Tap on the team name you want to leave in the list. image.png 3.Tap Leave Team and confirm the operation. 4.5 Switch Team After login, the relevant information of the default team displays. You can switch teams in the upper-left corner of the FS Protect Mobile/Message/Application screen. image.png 5. Device Management Go to the FS Protect Mobile screen. Choose a team for configuration in the upper-left corner of the screen. 5.1 Add Device Add IP cameras, NVRs, access control devices, doorbells, and manage the added devices on the app. 1.Tap "+" in the top right corner of the home screen. image.png 2.Scan the QR code on the device body or the quick guide; alternatively, scan a local image or enter the device’s register code manually: To scan a local image, tap below icon image.png to open your album and choose the photo to scan. To enter the device register code manually, tap below icon image.png Notice: Tap Light to turn on the flashlight if it is too dark. 3.Choose a networking mode for the device. Notice: Some Wi-Fi device models might skip networking mode selection and directly enter Network Configuration. image.png Wi-Fi connection: Please place the device in the Wi-Fi environment and enable Bluetooth on your mobile phone, and then follow the on-screen instructions to add the device. Notice: Bluetooth on your mobile phone is used to search and connect to devices, and can also connect your device to network. The interface may vary with device model. Please refer to the actual interface. image.png Cable connection/4G connection: Set the device name, and then tap OK. 5.2 Device Operations You can perform the following operations on the FS Protect Mobile screen. QQ_1750239938510.png Table 5-1: Device Operations Icon Function Description image.png Switch Display List mode. image.png Switch Display Grid mode. image.png Sort Devices Press and hold the button behind a device and then drag up or down to rearrange its order in the list. image.png Sleep Mode Tap to enable the sleep mode. When enabled, live view will not be available. image.png Wi-Fi Display Displays the device's Wi-Fi strength. image.png 4G Display Displays the device's 4G strength. image.png Multi-Window Preview Tap to view all channels under the device. Play/Pause: Tap this button in the upper right corner to play all channels’ live videos. Tap again to pause. View live video: Tap on a channel to start live video in the live view window. image.png More Operations Receive Alarm Message: When enabled, the app will push the device's alarm messages. Share: Tap to enter the Add Sharing screen to share device permissions with other users. See Sharing Management. Set: Tap to enter the Settings screen to configure device parameters. See Device Configuration. Delete device: Tap and confirm the deletion to delete the device. image.png Arming Tap to enable sound and light linkage and alarm notification. image.png Disarming Tap to disable sound and light linkage and alarm notification. image.png SD Card Status No SD card. image.png SD Card Status Abnormal SD card. / View Help For certain IPC models, if the device is offline, you can tap Need help?on the FS Protect Mobile/Live View screen to troubleshoot issues such as the device's power status and SIM card status. Notice： For certain dual-channel IPC models, the live view images of both channels are displayed in the device list. One is displayed in normal proportion, while the other is scaled down and overlaid in the lower left corner. APN Settings for Offline Devices If a 4G IPC is offline, but has a properly inserted SIM card with remaining data, you can configure the APN information to connect the device to network using the specific APN information provided by the network carrier. 1.On the FS Protect Mobile/Live View screen, tap Need help?, and then tap configure device network in the context. image.png 2.When the IPC indicator flashes green, select The indicator flashes green, and then tap Normal Indicator Status. 3.Configure the APN information. APN settings must be used with an inserted SIM card. For detailed APN parameters, please contact your carrier. image.png 4.Tap Next. A network configuration QR code displays. Place the QR code 10-15cm in front of the camera's lens for scanning until you hear a sound. image.png 5.Tap Heard a Sound. The network configuration completes. 6.Video 6.1 Live View Tap a window to view live video and adjust image settings as needed. image.png Notice: For certain dual-channel IPC models, the layout of the Live View screens may vary. Please refer to the actual screen for details. Floating Toolbar Notice: For certain dual-channel IPC models, only the following functions are supported: pause/resume, mute/unmute, and image quality adjustment. Icon/Gesture Function Description image.png Pause Tap to pause the video. image.png Resume Tap to resume the video. image.png Mute Sound is muted by default. Tap to turn on the speaker. image.png Unmute Tap to mute the sound. image.png Window Layout You may choose to display 6, 9, 12, or 16 windows. Choose a window layout according to the number of connected cameras. If there are more cameras than windows, swipe left or right to view the next screen. image.png Video Quality Tap to switch image quality, including high, medium, and low. image.png Full Screen Tap below button in the bottom right corner to play video in full screen. image.png Tap below button in the top left corner to exit full screen. image.png image.png Share Device Tap to enter the Add Sharing screen to share camera permissions with other users. Please refer to Sharing Management. image.png Device Configuration Tap to enter the Device Configuration screen to configure device parameters. image.png Corridor Mode Tap to vertically magnify the image to full screen. This mode is suitable for narrow scenarios and requires you to enable rotation in Image Rotation. Pinch to Zoom Zoom in/out Image Pinch in/out with two fingers to zoom out/in on the image. Double Tap with One Finger Restore Image/ Enable Multi- Window When zoomed in, double-tap with one finger to restore the image to original. When not zoomed in, double-tap with one finger to play live videos of multiple channels in multiple windows. Toolbar Notice； For certain dual-channel models of IPCs, only the following functions are supported: snapshot, recording, two-way audio, PTZ control (for PT lens only), and enable/disable sleep mode. Icon Function Description image.png Snapshot Snapshot Tap to capture the image and save it to the album on your mobile phone. image.png Record Tap to start video recording, tap again to stop recording. image.png 2-way Audio Tap to start audio intercom with the device. image.png Sleep Mode When enabled, live view is not available. image.png Open Door Tap to open the door remotely. This function is available to online devices only. image.png Multiple Windows Tap Multiple Windows, select the desired online devices, and then tap Play to start live video from the cameras. In multi-window preview, you can Pause/resume: Tap image.png in the top right corner to pause video, tap again to resume. Switch view: Tap image.png in the top right corner to switch layout. View details: Tap an image to view the live video of the camera. image.png PTZ PTZ (for PTZ cameras only): Tap PTZ to open the PTZ control panel, and then press and hold the arrows to rotate the camera. image.png Rotate camera: Press the arrows to rotate the camera. Zoom : Tap + or - to adjust zoom. Focus: Tap + or - to adjust focus. Add preset: Tap image.png enter a name for the preset in the pop-up box, and then tap OK. Manage presets: Go to a preset: Tap Preset. On the pop-up preset list, choose the desired preset, and then tap Go to Preset. The camera will rotate to the specified preset. Manage presets: Tap Preset, tap image.png on the right, tap the preset to delete, and then tap image.png to delete the preset. Tapping image.png in the top right will select all the existing presets. Tapping image.png in the top left will exit the edit status. Patrol: The camera can go to the configured preset positions one by one in order within the set patrol time. The length of time that the camera stays at a preset is configurable. image.png 1.Tap image.png to enable or disable patrol. When enabled, the camera will patrol in accordance with the preset order, patrol time, and stay time. 2.Set a patrol time, which can be all-day or a specific time period. Only within the patrol time will the camera conduct patrol. 3.Preset Pause Time(s): Set the length of time that the camera will stay at a preset before going to the next. image.png Image settings Tap Image to adjust image settings. Tapping the restore button in the bottom right corner will restore the default image settings. Brightness: Adjust the level of lightness and darkness of the image. Saturation: Adjust the intensity and purity of colors in the image. Contrast: Adjust the ratio of brightness between the brightest and darkest at the same point on the screen. Sharpness: Adjust image clarity and sharpness of image edges. 2D NR: A noise reduction technique applied within each frame of image. The technique involves averaging the values of a pixel with its surrounding pixels to reduce noise. However, this process may lead to some loss of details in the image. 3D NR: A noise reduction technique applied between frames of image. By comparing adjacent frames, it identifies the positions of noise pixels and applies control to reduce the impact, resulting in a cleaner and more detailed image display. Image Rotation: Mirror the image, including normal, vertical, horizontal, 180°, 90° clockwise, and 90° anti-clockwise. image.png Multi-Window Playback Play recordings synchronously. image.png 1.On the Multi-Window Playback screen, the first window will play the recording of the current camera (if exists). 2.Tap image.png to select a device. 3.Tap Play to start playback. 4.Slide on the timeline to specify a time point, and the windows above will play the recordings at that time. image.png Alarm Output When enabled, if the device reports an alarm, the connected external alarm output device will also report an alarm. Other Operations Alarm: In the Today’s Alarm area, swipe up or down to view alarms triggered by the camera today. Playback: Tap Playback to play recordings. See Playback. 6.2 Playback On the Live View screen, tap the Playback tab to search and play recordings of the device. image.png Floating Toolbar Icon/Gesture Function Description image.png Pause Tap the pause button to pause the video image.png Resume Tap the resume button to resume the video image.png Mute Sound is muted by default. Tap this button to turn on the speaker. image.png Unmute Tap this button to mute on the speaker. image.png Video Quality Tap to switch image quality, including high and low. image.png Full Screen Tap to play video in full screen. Tap image.png in the top left corner to exit full screen. image.png Device Configuration Tap to enter the Device Configuration screen to configure device parameters. Pinch to Zoom Zoom In/Out Image Pinch in/out with two fingers to zoom out/in the image. image.png Snapshot Tap to capture the image and save it to the album on your mobile phone. image.png Record Tap to start video recording, tap again to stop recording. image.png Playback Speed You can play at a fast speed to quickly review the video and find the key events, or play slowly to examine the details. image.png Split Search Split the recordings of the selected time period to quickly locate the event/target in a long video. image.png 1.Select 4 Split or 9 Split. 2.Specify a time period for recording playback. 3.Tap Split to divide the selected recording equally into 4/9 parts. 4.Specify a time range for playback, and then tap Play to play the corresponding recordings on the screen. image.png Recording Download Save recordings to the album. image.png 1.Specify a recording of no more than 5 minutes by dragging on the timeline. 2.Tap Download to download the recording. image.png Recording Type Choose the recording type, including Motion Detection, VCA, Alarm and Normal. image.png Scale Timeline Zoom in or zoom out on the timeline. 7. Device Configuration Use the app to configure parameters of devices, including cameras, NVRs (including cameras connected to the NVR), access control devices, and doorbells. Notice: The UI display may vary depending on the device type. The following example is for reference only. If the solar device has been physically connected to the camera via a network cable, a solar device icon will appear on the upper-right corner of the device information in the project details screen. You can also view details and configure settings in > Set > Device Info > Solar Config. image.png Follow the steps below to access device configuration: On the home screen, tap behind the device name, and then choose Set. image.png On the Live View page, tap below button in the top right corner. image.png For some IPC models, you can tap below button on the Settings screen and enter keywords to search for functions. Tap on a result to redirect to the corresponding configuration screen. image.png 7.1 Basic Information View the device’s serial number and model, set the device name, time, password, send the mobile phone’s geolocation information to the device, and restart the device. 7.1.1 Edit Device Information View device serial number and model, modify basic information (device name, lens name, and password), upgrade device version, send location of the mobile phone to the device, and restart the device. 1.On the Settings page, tap the device name. The Basic Info page appears. Notice: Supported functions may vary with device models. Please refer to the actual screen for details. 2.Configure device information as needed. image.png To copy the serial number/device model/version number (if exists): Tap below button in the upper-right corner to copy to clipboard. image.png To change the device name: Tap the device name, input the new name, and then tap below button. image.png To rename the lens (for certain dual-channel IPC models only): Set the names for the fixed lens and PT lens, which will be displayed in the live view image. To change the access protocol (available to certain models only): Tap the access protocol, choose the desired protocol, and then tap below button. image.png To upgrade the device version: Tap the current version, and then check if the current version is the latest. If it is not, you can tap Upgrade to upgrade the device version. To change the device password: Tap Change Password, input the new and old passwords, and then tap OK. To restart the device: Tap Restart, and then confirm. To delete the device: Tap Delete Device, and then confirm. 7.1.2 Transfer Device You can transfer your devices to someone else. You will have no access to your devices after the transfer is complete. On the Basic Info page, tap Transfer Device. The Transfer Device page appears. A verification code will be sent to the mobile phone or email address linked with the device. Enter the verification code you received, tap Next. Input the account information of the user who will receive the device, and then complete the verification to finish the transfer. 7.2 Time Configuration Configure the time zone and time of the device. You can set manually or have them synchronized with those of your mobile phone. 1.On the Settings page, tap Time. image.png 2.Choose a way to set the time zone and time: Set manually: Tap Time Zone or Time, set the time zone or time accordingly, and then tap OK. Set automatically: Tap Sync with Mobile Phone. The time zone and time settings will be synchronized with those of your mobile phone. 7.3 Notifications Allow Alarm Notifications Enable or disable alarm notification. image.png Tap below button image.png behind Receive Alarm Message to enable or disable alarm notification. After enabling this setting, you also need to enable notification for the app in your mobile phone's system; otherwise, your mobile phone will not receive real-time alarm messages. Notice： You may also enable alarm notification by tapping Setting behind the device and then tapping Enable for Receive Alarm Message. Tap Enable behind Allow App Notifications, configure the notification interval and notification schedule, device alarms can be pushed to your mobile phone during the configured push time. Tap Enable behind Report Snapshot, if the device supports reporting alarms that include alarm snapshots, the alarm snapshots can be attached to the alarm information for reporting. Allow Video Call Notifications This function is available to certain device models only. When enabled, the app will notify you if there is a video call. 7.4 Device Operations Share Device You can share cameras with other users and set permissions the users will be allowed when using the shared camera. Permissions include live view, PTZ control, two-way audio, alarm message, playback, and device configuration. Please refer to Sharing Management. 7.5 Alarm Settings Set alarm sound, disarming, alarm parameters, and detection functions, etc. 7.5.1 Alarm Detection The supported detection functions may differ. For certain device models, there is a Smart Protection module where functions such as motion detection and human body detection are reintegrated for unified management.Enable Smart Protection to configure parameters for detection functions. Notice： In this module, parameters such as detection area, sensitivity, and detection time are configured uniformly and apply to all detection functions within the module. For certain dual-channel IPC models, you need to configure the parameters for both the fixed lens and the PT lens. (Switchable between the tabs at the top of the screen.) image.png 7.5.1.1 Motion Detection Motion detection detects motion of objects within a specified area during a specified period based on the sensitivity level set by the user. image.png See the descriptions below (the configuration completed in the app will overwrite the configuration on the device.): Item Item Common Parameters Detection area Draw the detection area. image.png Draw area: By default, the entire screen is the detection area (blue). Tap image.png and then tap or drag on the screen to erase detection areas; tap image.png and then drag on the screen to draw detection areas (blue). After you complete the drawing, tap image.png to save the area. Redraw area: Tap image.png to clear the existing area, and then tap image.png to redraw one. Tap image.png when you complete. Sensitivity Choose a sensitivity level, high, medium, or low, in accordance with the actual requirements. The higher the sensitivity level, the smaller the size of the object that can be detected, and the easier an alarm will be triggered. However, a high detection sensitivity may also lead to an increase in the false alarm rate. Normal Mode Detection Time It can be set to all-day or a specified time period. When Custom is selected, you need to select day(s) and set the arming period for each day. Tap on a day to edit the arming period. The device will only detect motions within the specified detection area during the specified time period every day. Notice： It can be set to all-day or a specified time period. When Custom is selected, you need to select day(s) and set the arming period for each day. Tap on a day to edit the arming period. The device will only detect motions within the specified detection area during the specified time period every day. Ultra Mode Snapshot object Choose a snapshot object: Motor Vehicle, Non-Motor Vehicle, or Pedestrian. Alarm sound Enable or disable sound alarm. After enabling alarm sound, you need to choose a linkage mode and a specific alarm sound that will be played when an alarm is triggered. Linkage mode: Choose day/night mode or custom mode. Day/night mode: Choose day or night mode. The camera will generate alarm sound when an alarm occurs within the specified time period. Custom mode: You can set a time period. The camera will generate alarm sound when an alarm occurs within the specified time period. Alarm sound: Tap and then choose an alarm sound from the list. You can choose an alarm sound provided by the system or an alarm sound that you have customized. Flashing light Enable or disable flashing light. Choose a linkage mode after enabling flashing light. For linkage mode descriptions, see Alarm Sound. 7.5.1.2 Human Body Detection Human body detection detects people entering a specified area on the live video image. image.png See the descriptions below: Detection area: Draw the detection area. image.png Draw area: Tap image.png on the right side. A hexagon appears on the screen. Drag a vertex to change the shape and size. When you complete the drawing, tap image.png to save the area. Redraw area: Tap image.png on the right side to clear the existing area, and then tap image.png to redraw one. When you complete the drawing, tap image.png Sensitivity: Choose a sensitivity level, high, medium, or low, in accordance with the actual requirements. The higher the sensitivity level, the smaller the size of the object that can be detected, and the easier an alarm will be triggered. However, a high detection sensitivity may also lead to an increase in the false alarm rate. Detection Time: It can be set to all-day or a specified time period. When Custom is selected, you need to select day(s) and set the arming period for each day. Tap on a day to edit the arming period. The device will only detect motions within the specified detection area during the specified time period every day. Notice: IPC can set up to 4 non-overlapping time periods per day; NVR can set up to 8 non-overlapping time periods per day. Arming schedule: Includes alarm sound and flashing light. After enabling alarm sound, you can choose a default system alarm sound or a custom alarm sound. PIR sensitivity: PIR devices can be activated to detect the presence of human body by sensing IR radiation from human body or other objects. Notice: The higher the sensitivity, the farther the detection distance and the smaller the detectable targets. 7.5.1.3 Audio Detection Audio detection detects sound within the specified area. After enabling audio detection, you need to set and adjust detection sensitivity based on actual requirements and testing. A higher sensitivity level will result in easier sound detection. image.png 7.5.1.4 Intrusion Detection Intrusion detection triggers an alarm when it detects an object entering the specified area in the live video and staying within the area for a certain length of time. image.png The parameters are described below. Draw Area: Tap to draw the detection area. Draw an area: Tap image.png on the right side. A hexagon appears on the screen. Drag a vertex to change the size and shape. After you complete the drawing, tap image.png on the right to save the area. Redraw an area: Tap image.png on the right side to clear the existing area, and then tap image.png A hexagon appears on the screen. Adjust the size and shape of the detection area as needed. Tap image.png to save the area when you complete. Sensitivity: Choose a sensitivity level, high, medium, or low, in accordance with the actual requirements. The higher the sensitivity level, the smaller the size of the object that can be detected, and the easier an alarm will be triggered. However, a high detection sensitivity may also lead to an increase in the false alarm rate. Stay Time: Set a dwell time. If the detected object enters the area and stays for the set time, an alarm will be triggered. Snapshot object: Choose an object type, including motor vehicle, non-motor vehicle, or pedestrian. Alarm sound: Enable or disable sound alarm. After enabling alarm sound, you need to choose a linkage mode and a specific alarm sound that will be played when an alarm is triggered. Linkage mode: Choose day/night mode or custom mode. Day/night mode: Choose day or night mode. The camera will generate alarm sound when an alarm occurs within the specified time period. Custom mode: You can set a time period. The camera will generate alarm sound when an alarm occurs within the specified time period. Alarm sound: Tap and then choose an alarm sound from the list. You can choose an alarm sound provided by the system or an alarm sound that you have customized. Flashing light: Enable or disable flashing light. Choose a linkage mode after enabling flashing light. For linkage mode descriptions, see Alarm Sound. 7.5.1.5 Cross Line Detection Cross line detection triggers an alarm when it detects an object crossing the detection line in the specified direction in the live video. image.png The parameters are described below. Draw the detection line. An alarm will be triggered when an object crosses the detection line in the specified direction. image.png Draw the detection line: Tap image.png on the right side. A detection line appears, which divides the image into two areas (A and B). You can drag an end of the detection line to the desired position. By default, an alarm will be triggered when an object crosses the line in either direction (from A to B or from B to A). You can tap image.png or image.png to change the trigger direction. The direction that the arrow points to is the trigger direction. For example, if the arrow points from A to B, then an alarm will be triggered when an object crosses the detection line from A to B; an alarm will not be triggered when the object crosses the detection line from B to A. After you complete the drawing, tap on the right to save the detection line. Redraw detection line: Tap image.png on the right side to clear the existing detection line, and then tap image.png A new detection line appears on the screen. Adjust its position and direction, and then tap image.png For other parameters, please refer to Instrusion Detection. image.png 7.5.1.6 Enter Area Enter area detection triggers an alarm when it detects an object entering the detection area in the live video. image.png 7.5.1.7 Leave Area Leave area detection triggers an alarm when it detects an object leaving the specified area in the live video. image.png For parameter descriptions, please refer to Instrusion Detection. 7.5.1.8 Auto Tracking The camera automatically tracks the detected object within the set detection time. image.png The parameters are described below. Detection time: It can be set to all-day or a specified time period. To specify a detection time, tap Custom, set the start time and end time, and then tap OK. The device will detect motion within the specified detection area during the specified time period every day. Continuous tracking: When enabled, the device will track the object until it leaves the detection area. When disabled, the device will track the object according to the maximum tracking time. Detection Time: It can be set to all-day or a specified time period. When Custom is selected, you need to select day(s) and set the arming period for each day. Tap on a day to edit the arming period. The device will only detect motions within the specified detection area during the specified time period every day. Notice: IPC can set up to 4 non-overlapping time periods per day; NVR can set up to 8 non-overlapping time periods per day. 7.5.1.9 Abnormal Sound Detection Abnormal sound detection is used to monitor abnormal sounds such as loud noises and cries in the detection area. 7.5.1.10 Package Detection Monitors your packages with video doorbell; alters you if someone approaches or if your package remains outside for too long. image.png 1.Tap image.png to enable package detection. 2.In advanced settings, you can enable or disable functions and configure parameters for package detection as needed. Package Guard: Triggers a sound alarm when someone approaches your package during the detection period. Alarm sound: You can use the built-in alarm sounds in the app, or manually add custom sounds (see Customize Alarm Sound). Detection time: Package guard function only works within the set time periods. Package Pickup Reminder: If your package remains outside after the check time, a pop-up window will display to remind you to pick it up. Package Checker: Triggers an alarm when your package is delivered or picked up. 7.5.2 Disarming You can disarm the system to deactivate alarm linkage during the disarming period. 1.On the Settings page, tap Disarm Alarm Linkage. 2.To enable disarming, tap image.png When disarming is enabled, alarm linkage does not take effect during the disarming period. 7.5.3 Customize Alarm Sound Customize alarm sounds to be played when an alarm is reported. 1.On the Settings page, tap Customize Alarm Sound. 2.Tap Add Alarm Sound, press and hold image.png to record an audio, and release to stop recording. The maximum length is 6 seconds. Tap Play to try it. To save the recorded audio, tap image.png in the top right corner. 3.To customize more alarm sounds, repeat the above steps. To delete an alarm sound, tap image.png and then choose Delete. 7.6 Related Settings 7.6.1 Wi-Fi Configuration 1.On the Settings page, tap Wi-Fi Configuration.(The layout and display may vary with phone's operating system. Please refer to the actual screen.) 2.Select a Wi-Fi network for connection and enter the correct password. image.png 3.Tap Save. Notice: If the device is connected to Wi-Fi without a network cable plugged in, changing Wi-Fi information will cause the device to be offline briefly. 7.6.2 Image Configuration Image configuration includes image rotation, WDR, smart illumination, and day/night mode. Notice: For certain dual-channel IPC models, you need to configure the parameters for both the fixed lens and the PT lens. (Switchable between the tabs at the top of the screen.) Image Rotation Image rotation is suitable for inverted scenes. After enabling screen rotation, you can view the 180-degree rotated image in the camera. Tap image.png to enable or disable image rotation. image.png WDR WDR is suitable for scenes with strong contrast between light and dark. When WDR is enabled, both the bright and dark areas in the image can be clearly visible. Tap image.png to enable or disable WDR. image.png Smart Illumination 1.Tap image.png to enable or disable smart illumination. image.png 2.After enabling smart illumination, choose an illumination mode: White light mode: Renders color images at night or in a low-light environment. Infrared mode: Renders black and white images at night or in a low-light environment. Dual light mode: When at night or in a low-light environment, the infrared light is activated to render black and white images. When an event is triggered, the white light is activated to render color images; it restores the previous state after the event is ended. Smart white light: In this mode, all video images are displayed in color. When at night or in a dim environment, the white light operates in low brightness mode. When an event is triggered, the white light increases brightness; it restores the previous level after the event is ended. Day/Night Mode 1.Choose a day/night mode as needed. The day/night mode is related to the linkage mode in smart illumination and smart detection. The settings take effect immediately after you tap OK. image.png Auto: The device automatically switches between black & white mode and color mode based on changes in the ambient light. Day: The device uses daylight to provide high-quality images. Night: The device uses the low-light and smart illumination to provide high-quality images. 7.6.3 Video Configuration Configure video stream parameters of the device. 1.On the Settings page, tap Video. Notice: For certain dual-channel IPC models, you need to configure the parameters for both the fixed lens and the PT lens. (Switchable between the tabs at the top of the screen.) 2.For certain dual-channel IPC models, you need to configure the parameters for both the fixed lens and the PT lens. (Switchable between the tabs at the top of the screen.) image.png 7.6.4 Sound and Microphone 1.On the Settings page, tap Sound and Microphone. 2.After audio input is enabled, you can drag the sliders to adjust the input and output volume. image.png 7.6.5 OSD Configuration OSD (On Screen Display) refers to the text information, such as date and time, that appears overlaid on video images. 1.On the Settings page, tap OSD. Notice: For certain dual-channel IPC models, you need to configure the parameters for both the fixed lens and the PT lens. (Switchable between the tabs at the top of the screen.) 2.For certain dual-channel IPC models, you need to configure the parameters for both the fixed lens and the PT lens. (Switchable between the tabs at the top of the screen.) image.png 7.6.6 PTZ Configuration Use auto rectification to calibrate the PTZ. User operation does not take effect during the process, and the camera returns to the current saved position after the calibration is completed. PTZ Rectification 1.On the Settings page, tap PTZ. image.png 2.Choose a way to calibrate the PTZ. Manual rectification: Tap Rectify to start calibration immediately. Auto rectification: Enable Auto Rectification, and then set a time for the camera to perform automatic rectification every day. The camera will perform rectification automatically at the scheduled time on a daily basis. Preset Auto Guard With the preset auto guard function enabled, the PTZ camera will automatically return to the specified preset and monitor the key area after rotating to other directions. Preset: Choose the preset that you want use for auto guard. The preset you want to use must be added in advance under Live View > PTZ first (see Preset). Idle Duration: Time during which there's no user operation. The PTZ camera returns to the specified preset when the idle duration is over. 7.6.7 Power Consumption Management 7.6.7.1 Battery Dashboard On the Settings screen, go to Power Consumption Mode > Battery Dashboard. You can view the device's current battery level, along with detailed metrics such as the remaining battery percentage, charging efficiency, and charge duration, for three timeframes: Today, 7 Days, and 30 Days. image.png 7.6.7.2 Power Consumption Mode Configure the power consumption mode to ensure 24/7 recording while maintaining a long battery life. Types of Power Consumption Modes: Normal Mode: The device operates under standard conditions, consuming a high level of power. This mode is recommended when the device is connected to power. AOV Mode: Suitable for outdoor scenarios. The device automatically detects at the set interval. If anomalies are detected, it will push alarm messages and record videos. Otherwise, the device enters sleep mode. Sleep Mode: Available on certain models only. The device will automatically enter sleep mode after a period of inactivity to conserve energy. It will automatically wake up by operations such as live view, playback, etc. 1.On the Settings screen, go to Power Consumption Management > Power Consumption Mode. 2.Choose a mode switching policy and configure it accordingly. Manual: Use a fixed mode. Choose a mode as needed. If you choose the AOV mode, you need to set the AOV detection interval. image.png Custom Schedule: Set a custom weekly schedule for mode switching. You can set different modes for different time periods within a week. image.png (1)(Optional) If you want to enable AOV mode, you need to set the AOV detection interval. (2)Tap Custom Power Consumption Schedule. By default, the entire schedule is set to AOV mode. (3)Tap Add Schedule. (4)Select a day and tap Add Period. Select the start and end time and choose a mode for the period. There are 3 default time periods for quick configuration: Early Morning (00:00-06:00), Daytime (06:00-18:00), and Night (18:00-23:59). Notice: You can create up to 4 time periods per day, ensuring they cover the entire day without overlapping. (5)Tap Save. (6)Repeat the Step c & d & e to complete the schedule for the entire week. 7.6.8 Storage Medium View the capacity and status of storage medium on an NVR device, and format storage medium. On the Settings page, tap Storage Medium. View the capacity and status information of the storage medium. (Optional) Format the storage medium as needed. Tap below button in the top right corner. image.png Choose the storage medium, and then tap Format. Tap Format to confirm the operation. 7.6.9 Storage Configuration 1.On the Settings page, tap Storage. image.png Notice: The parameters displayed may vary. This section lists all parameters for your reference. For certain dual-channel IPC models, you need to configure the parameters for both the fixed lens and the PT lens. (Switchable between the tabs at the top of the screen.) 2.Configure the SD card: Overwrite: When enabled, the earliest recordings on the SD card will be overwritten when the space is used up. When disabled, video recording will stop when the space is used up. It is recommended to enable this function. Image clarity: Choose the desired stream type. The lower the clarity, the less storage space required. Recording type: Choose normal recording or event recording. Normal recording records video according to the configured schedule. Event recording records video of events that occur within the scheduled time periods. Recording schedule: Swipe on the screen to configure a recording schedule for the device to automatically record video based on the set time and recording type. Tap in the top right corner to save the settings when you complete. image.png 3.(Optional) To delete all the data stored on the SD card, tap Format. Notice: A prompt message as shown below will appear if the overwrite function is disabled. You can ignore the message or enable the overwrite function. With overwrite disabled: When the space on the SD card is used up, video recording will stop, and you need to format the SD card manually in order to continue video recording. With overwrite enabled: When the space on the SD card is used up, the new recordings will automatically overwrite the earliest recording on the SD card. 7.6.10 Solar Configuration For certain solar device models, once connected to a camera using a network cable and bound to the camera on the app, the solar device can power the camera. Additionally, the camera can provide network access to the solar device. Bind Solar Device with Camera After connecting the camera to the solar device using a network cable, you can bind the solar device to the camera through the app using the following methods: Scenario 1 (solar device already added to your account): If the solar device has been added to your account by scanning the QR code on the device, the solar device will automatically bind to the connected camera. Scenario 2 (solar device not added to any account): 1.On the main screen, tap below button next to the device name, and select Set > Solar Config. image.png 2.Confirm the connection between the solar device and the camera in the pop-up window. Once succeeded, you will be redirected to the device details page of the solar device. image.png Scenario 3 (solar device already added to another account): 1.Delete the solar device from the other account. 2.Log in to your account and follow the steps in Scenario 2. View & Rename & Delete Choose a following way to enter the device details page, then you can view the device status and runtime statistics. On the main screen, tap below button next to the device name, and select Set > Solar Config. image.png Go to Me > Solar Management, and select a solar device. image.png Tap image.png next to the solar device name to rename or delete the solar device from the account. image.png 7.6.11 Chime Configuration Chime is designed to work with doorbell through a binding process. Once bound, pressing the doorbell button will trigger the chime to sound, alerting you indoors. A wireless doorbell can be paired with either one mechanical chime or up to 3 wireless chimes. Notice: A wireless doorbell can only be paired with one type of chimes (wireless/mechanical) at a time. If you switch the chime type, all previously added chime(s) will be cleared. Before adding, please ensure the chime is installed correctly according to the wiring diagram (by tapping question mark in the upper-right corner) and the chime is powered on. Add Wireless Chime 1.Add chimes one by one. Up to 3 chimes can be added. Tap Add Chime and select Wireless Chime as the type. image.png 2.Press and hold the SYNC button on the chime until the indicator light flashes green, then release. 3.Select , and tap Next. The system will automatically search for available wireless chimes. image.png 4.Select the wireless chime you want to add in the list and tap Add. If the chime emits a ding-dong sound, the chime is added successfully. image.png Add Mechanical Chime You can only add one mechanical chime. Notice: Please make sure the doorbell is wired properly as illustrated; otherwise, the doorbell may be damaged. Tap Add Chime and select Mechanical Chime as the type. If the wiring is correct and the mechanical chime is powered on, the doorbell will automatically detect it, and the chime information will display in the list. image.png 7.7 More Device Indicator Use the app to turn on or off the indicator on a device. 1.On the Settings page, tapMore. 2.Tap image.png to turn on or off the device indicator. image.png Export Device Diagnostic Information 1.On the More page, tap Export Diagnostic Info. image.png 2.Tap Export to export diagnostic information to your mobile phone. Speed Test 1.On the More page, tap Speed Test. 2.Tap Test. The details are displayed. image.png Import Faces and License Plates Import faces or license plates into the face or plate libraries on the device by photo taking or manual input. Device Button Shortcuts Set shortcuts for the device button to quickly make/end calls and enable/disable sleep mode. image.png 8. Message View alarm, call, and service information. On the Message screen, choose a team from the upper-left corner to view the relevant messages. Only alarm messages are filtered based on the selected team. A red dot on a message type or specific message indicates unread status. Alarm You can filter alarm messages by tag (pedestrian, motor vehicle, pet, and non-motor vehicle), alarm source, and event type. Tap image.png for advanced filtering options. image.png Tap on a message to view details. You can also swipe left/right to browser multiple snapshots (for some alarm messages only). image.png Icon Description image.png Share the snapshot to other apps. image.png Save the snapshot locally. image.png View recording. image.png View live video. Call If a video intercom device (e.g., indoor station) is linked to the app, calls can be answered on this app. Call records are displayed here. You can filter call messages by call status and message status. image.png Tap on a message to view details. See other operations in Alarm. Service Service messages include device sharing and transfer messages. They appear when an installer completes setup and delivers the device to the FS Protect Mobile app user. Notice: Service messages remain valid for 30 days, after which they will be deleted automatically. You can filter service messages by message status. image.png Clear All Unread Messages Tap image.png to clear all unread alarm, call, and service messages. APP Notification Push Go to image.png > APP Notification Push. System Notifications: Tap Settings to enable/disable app notifications in System Settings. Allow Notifications: Device alarms are pushed to your phone only when both System Notifications and Allow Notifications are enabled. Notification Type Go to image.png > Notification Type. Select alarm/call/service message types to receive notifications for. Tap Confirm in each tab to save settings. 9. Application On the Application screen, choose a team from the upper-left corner, then the relevant applications will display. Notice: The available applications may vary based on the team type and your account permissions. Please refer to the actual screen. 9.1 Solar Energy All solar device information under the team is displayed. image.png You can filter devices by online status and name. You can also tap a device to rename or delete it from the current account. 9.2 Role Management Different roles have varying permissions. When a user is assigned to a specific role, they are granted all permissions associated with that role. You can also switch to User Control by tapping User at the bottom of the screen. image.png Search Enter the role name in the top search bar to filter roles. Add 1.Tap Add Role. image.png 2.Enter a custom role name. 3.(Optional) Select role member(s) (source: User Control). Selected users will be granted all permissions of this role. 4.(Optional) Select resource permission(s) to specify which resources members will have access to. 5.Select function permission(s). 6.Tap OK. Edit Tap on a role to modify its name, members, resources, and functions. Delete Tap image.png for the role and confirm the deletion. Transfer Super Admin The default super admin is the user who created the team and holds the highest level of permissions. 1.Tap image.png After security verification, a verification code will be sent to the email address of the current super admin. 2.After successful verification, select the user to whom you wish to transfer the super admin and confirm in the pop-up window. 9.3 User Control Manage user information (FS Protect Mobile account required) within teams. image.png Normal: The user has successfully joined the team. Pending: An invitation to join the team has been sent to the user and is awaiting confirmation. Search Enter the user's name in the top search bar to filter users. Add 1.Tap Add User. image.png 2.Complete the settings, including name, person ID, email address, department (source: Person Control), and role (source: Role Management). 3.(Optional) Select Send Email Invitation. 4.Tap OK. Then, the user's status is Pending. Once the user logs in using the provided email address and accepts the team invitation in the app, their status will change to Normal. Edit Tap on a user (excluding yourself) to modify the role information. Delete The super admin account cannot be deleted. Tap on a user (excluding yourself) and then tap Delete. 9.4 Pass Code Generate access codes and share with approved visitors for entry verification. Generate Access Code 1.Go to Pass Code > Generate Access Code. image.png 2.Fill in the information. Tap Generate Now to create an access code. image.png 3.Share the QR code or the link with the visitor. The visitor can scan this code within the allowed access period to gain entry. View Generation Records Go to Access Code > Generation Records. View the status of access codes (valid or expired). image.png 9.5 Open Key Open You can remotely open online and authorized doors. Tap image.png for the access control device to open the door. A success message will appear once the door has been opened. image.png 9.6 Travel Record View access records of users, visitors, and strangers. You can filter records by verification status and date. You can also tap image.png for a detailed search, including person, device, etc. image.png 9.7 Person Control Manage personnel and departments within teams, even for those without a FS Protect Mobile account. Notice: Only personnel and departments within authorized permissions are displayed, based on user permissions. A team can include departments and individual persons. Up to 10 levels of departments and up to 1,000 departments are allowed. You can enter the person/department name in the top search bar to filter. image.png 9.7.1 Department Management Add A team allows for up to 10 levels of departments and up to 3,000 departments. Tap Add Sub-Department. Enter the department name and select its parent department. (Optional) Select department admin(s). A department allows up to 5 department admins. Tap OK. Edit You can edit the department information within your permissions. Tap ... for the department, choose Edit Department to modify the department name and department admin, and then tap OK to save. Delete Departments that still contain personnel or sub-departments cannot be deleted. Tap ... for the department, choose Delete Department, and then confirm the deletion. 9.7.2 Personnel Management Add A team allows for up to 100,000 persons. 1.Tap Add Person. image.png 2.Complete the basic information and access information. 3.Tap Save. The person is added. To add more, tap Save & Continue. Edit Tap on a person's name to modify the information as needed. Delete Deleting a person will also remove their access control permissions and attendance information. Please proceed with caution. Tap on a person's name, tap Delete, and confirm the deletion. Batch Move Persons 1.You can move persons to another department within the team. Tap image.png select person(s) to move, and then tap OK. 2.Review the selected person list, and then tap OK. image.png 3.Choose the destination department and tap OK. 9.8 Visit Control Assign access permissions to persons by permission groups. Add 1.Tap Add Permission Group. image.png 2.Enter a custom permission group name. 3.(Optional) Assign persons and devices to the group. 4.Tap Save. Once saved, permissions will automatically sync to both the person and device sides (devices must be online). Edit/Delete Tap on a permission group name to modify or delete the information. Permission Search View permission sync records. If a sync fails and the conditions for re-sync are met (e.g., the device is online), tap Re-Sync for the failed record to retry. You can also tap the Resync icon to re-sync all failed operations. 9.9 Visitor Control You can pre-register visitor information, review visitor details, search visitor records, etc. Visitor Status Descriptions: Pending: The visitor has submitted an application and is awaiting review by the administrator. Unauthorized: The visitor has not yet been assigned an access range. Registered: The visitor has been granted an access range and can visit within the specified time range. Signed Out: The visitor has completed their visit and has left. 9.9 Pre-Register Visitor Info Go to Visitor Control > My Visitor. Choose a way to pre-register visitors. Invite via QR Code 1.Tap Invite. Share the QR code with visitors or send them the link to fill in their information. image.png Register Manually 1.Tap Register and fill in the visitor information. Notice: If the access range is not specified, the visitor status will be Unauthorized and they will not be permitted to visit. image.png 2.Tap Save. The visitor is added. To add more, tap Save & Continue. 9.9.2 Review Visitor Info Review the applications submitted by visitors and assign access range for them. 1.Go to Visitor Control > Review. image.png 2.Tap on an application to review its details. image.png 3.To approve the application, choose the access range, and then tap Approve. To reject the application, tap Reject. 9.10 Vehicle Passing Record Search vehicle passing records based on criteria such as capture device and time. image.png 1.Select capture device(s) and specify the time range. 2.(Optional) Tap More to set additional search criteria, and then tap OK to save. 3.Tap Search. Vehicle passing records that match the criteria are displayed in the list. image.png Filter search results: Enter the license plate number in the top search bar or tap image.png in the upper-right corner to filter the results. View vehicle passing details: Tap on a record to view the detailed information. See View Alarm Details for instructions. 10. Me 10.1 Set 10.1.1 My Profile Go to Me > Set > My Profile. Set profile photo 1.Tap on the profile photo. 2.Tap image.png to take a photo or tap image.png to choose a photo from album. 3.Drag and resize the photo as needed to ensure the circular area covers the desired contents. 4.Tap image.png to save it or tap image.png to return to the previous step. Change username Tap Username, enter the new username and password, and then tap Save. Change email address 1.Tap Email Address. 2.Tap Send Verification Code. A verification code will be sent to your current email address linked with your account. Enter the code you received, and then tap Next. 3.Enter the new email address, tap Send Verification Code. 4.Enter the code you received, and then tap Complete. 10.1.2 Account Security Go to Me > Set > Account Security. Change password: Enter the old password, tap Next, enter the new password, and then tap Complete. Cancel account: Carefully read the terms and conditions, ensure all cancellation conditions are met, and then tap Request to Cancel Account. Notice: Before cancellation, you must remove all teams you have created, unbind all devices associated with your account, and leave all teams you have joined in. Two-Factor Authentication: When enabled, the system evaluates the risk level of your login. If necessary, a verification code will be sent to your registered email. Enter the verification code to log in. 10.1.3 General Settings 1.Go to Me > Set > General. image.png 2.The general settings are described as follows: Push Notification Settings: When enabled, device alarm notifications will be pushed through the system notifications. PTZ Speed: Set the PTZ rotation speed. The greater the value, the higher the rotation speed. Use Device Time Zone: When enabled, alarms and playback will use the time of the device. When disabled, alarms and playback will use the time of the mobile phone. Pause Video Automatically: When enabled, video will be paused automatically after a certain period of inactivity (no user operation). When disabled, video will not be paused automatically. Auto Discover New Devices: When enabled, the app will automatically discover new devices on the LAN for quick adding. Filter Offline Cameras in Live View: When enabled, offline cameras will be filtered out in multi-window live view. Optimize Video Fluency: When enabled, video smoothness will be improved at the expense of latency. When disabled, the latency will be reduced but video may be stuttering. Cellular Data Used: View the data usage by the app, including cellular data usage and Wi-Fi data usage, for today, this month, and total. You can tap Clear All to reset the statistics and start again. image.png 10.1.4 Privacy Service Go to Me > Set > Privacy Service. View the privacy policy. 10.1.5 About Go to Me > Set > About. View the app version, Service Agreement, and Open Source Software Licenses. 10.2 Album View snapshots saved during live view or playback, and view recorded videos, and filter files by device name and date as needed. Select the desired images or videos; or tap Select All to select all the files on the page. Share: Share the selected photos or videos through other applications. Save: Save the selected photos or videos to your mobile phone. Delete: Delete the selected photos or videos. 10.3 Sharing Management Share devices under your account with other accounts so that they can view and control specified devices with allowed permissions within the set valid period. You can share devices by account or by QR code. This function displays only when you switches to the default team. 10.3.1 By Account Share device(s) with one account each time. 10.3.1.1 Add Sharing 1.Go to Me > Sharing Management > By Account screen. image.png 2.Tap Add Sharing. The Add Sharing screen appears. image.png 3.Enter the recipient's username/email address/mobile phone number, choose a validity period for the sharing, and then tap Select Device. The Select Device screen appears. 4.Select the device(s) or channel(s) you want to share, and then tap Next. image.png 5.Tap on a device. The Edit Device screen appears. image.png 6.Select allowed permission(s), and then tap Next. image.png 7.Tap Share, review the account(s) to share with, and then proceed to complete the sharing. 10.3.1.2 Manage Sharing The following operations are allowed after you complete sharing: View sharing details: On the Sharing Management > By Account screen, tap on a sharing record to view sharing details. image.png Stop sharing: Tap Stop Sharing to stop sharing all devices. Edit sharing: Tap Edit Sharing to modify the devices to share and the allowed permissions. Search sharing records: Go to the Sharing Management screen, enter an account in the search box to view the sharing with this account. 10.3.2 By QR Code Share device(s) with one or more accounts via a QR code. Other users can scan the generated QR code to get the devices specified in the code. 10.3.2.1 Add Sharing 1.On the Me > Sharing Management > By QR Code screen, tap Add Sharing. The Add Sharing screen appears. image.png 2.Set the QR code information. Name: Set a name for the QR code. QR code valid period: Set a valid period for the QR code. The QR code is valid and can be scanned only within the set period. Verification code: If enabled, you need to set the verification code. Other users must enter the verification code after scanning the QR code. They can only access the shared devices after successful verification. 3.Set the device information for sharing. Sharing valid period: Set the sharing valid period of devices. Other users can view and control the specified devices within the set period. Select devices: Tap Select Device. Select device(s)/channel(s) to share and then tap Next. image.png Assign permissions: Tap on a selected device. Select allowed permission(s) and then tap Next. image.png Notice: The configured information (sharing valid period, selected devices/channels, allowed permissions) for sharing cannot be edited after the QR code has been generated. 4.Tap Share to generate the QR code. Now, you can share or download the code. Other users can tap image.png in the upper right corner of the home screen in the app to scan the QR code to get the shared devices. image.png 10.3.2.2 Manage Sharing On the Me > Sharing Management > By QR Code screen, you can view and manage QR code sharing records. image.png View Details Tap on a sharing record to enter the Details screen to view sharing details. You can view sharing information, edit QR code name, change verification code, etc. image.png Share/Download QR Code Tap image.png on the By QR Code screen to share or download the QR code. Revoke Code Type image.png on the By QR Code screen or Revoke Code on the Details screen to invalidate the QR code. Edit QR Code Valid Period If the QR code has expired or you want to extend its valid period, you can tap on the By QR Code screen or QR Code Valid Period on the Details screen to edit its valid period. Stop Sharing Stop sharing with all accounts: Tap Stop Sharing on the Details > Device/Channel screen to remove all shared devices from all accounts who have obtained them. Stop sharing with one single account: Tap the corresponding Stop Sharing on the Details > Account screen to remove all shared devices from the account. Notice: Even after you stop sharing, the accounts can still scan the QR code to obtain the shared devices again. 10.4 Device Entrustment When your device needs after-sales service, you can entrust it to a service provider for troubleshooting and configuration. This function displays only when you switches to the default team. New Entrustment 1.Tap Me > Entrust. image.png 2.Set the service provider, device(s), valid period, and permission(s) for entrustment. Notice: If the camera for entrustment is bound with a solar device, a pop-up window will appear. Tap OK to also entrust the bound solar device; or tap Cancel to entrust the camera only. Modify Entrustment 1.Tap Me > Entrust > Modify Entrustment to edit the device(s), valid period, and permission(s) for entrustment. 2.To change the service provider, tap Cancel Entrustment and create a new entrustment task. Notice: When canceling an entrustment, if both the camera and the bound solar device have been entrusted, a pop-up window will appear. Tap OK to cancel the entrustment for both the camera and the solar device; or tap Cancel to cancel the entrustment for the camera only. 10.5 Local Device You can manage local devices that are not bound to FS Protect Mobile. Go to Me > Local Device. You can add devices on the LAN automatically or manually. The added devices will only be available for local use. 10.6 Retrieve Device Password 1.On the device's Web interface, tap Forgot Password on the login page. 2.In the app, tap Me > Tool > Forgot Device Password. 3.Use the app to scan the QR code displayed on the device's Web interface. A security code will be sent to the email address associated with the device. 4.On the device's Web interface, enter the received security code and log in to the device. Reset the password after login. 10.7 Help and Feedback Read the FAQs and user manual and participate in the user experience program. Tap User Experience Program, and enable Logs as needed. When Logs is enabled, you can tap Send to send operation logs to our maintenance engineers for assistance and troubleshooting. image.png

FS Camera Station User Manual

11 Sep. 2025 - FS Camera Station User Manual 1.Introduction Guard Station 3.0 is a video management software. It provides video surveillance services including live view, playback, device management, recording schedule, alarm configuration, video wall, people counting, and e-map. The software is easy to deploy and operate, suitable for small and medium-size applications such as for super market, parking lot and residential area. For more details, see datasheet. Notice: The software has different versions and shall be installed on a compatible operating system. Please refer to the datasheet for details. Functions may vary depending on factors including but not limited to software version, device and version, and how the device is managed by the software (i.e., directly connected camera or NVR connected camera). This manual is not intended for a specific software version. Some functions or features described in this manual may be available to certain version(s) only. Directly connected camera: Camera that is directly managed by the software (in comparison with NVR connected camera). NVR connected camera: Camera that is managed by the software via an NVR (in comparison with directly connected camera). IPC: IPC, IP camera and camera refer to the same thing in this manual. PC: The computer that runs the software, also mentioned in this manual as the client. 2.System Requirements The PC that hosts the software shall meet performance requirements. The requirements may vary, depending on how you use the software. For example, live view at high resolution in multiple windows requires higher system performance. Software Version System Requirements 64-bit OS: Microsoft Windows 7/8/10 (64-bit) CPU: Intel Core i5 3.1 GHz or higher Memory: 4 GB or higher 32-bit OS: Microsoft Windows 7/8/10 (32-bit or 64-bit) CPU: Intel Pentium IV 3.0 GHZ or higher (4 Core, 3.0 GHz recommended) Memory: 2 GB or higher Note: The 64-bit Windows shall be able to host 32-bit software. Mac OS: Mac OS 10.11 or higher CPU: Intel Core i5 3.1 GHz or higher Memory: 4 GB or higher Notice: The 64-bit OS and software are recommended. Live view and playback consumes RAM, and the 32-bit software has a relatively small RAM. When RAM is running low, the software will be unable to play more channels of live or recorded videos, and it will display a message indicating insufficient RAM. 3.Installation and Startup Double-click the .exe file (for Windows) or the .pkg file (for Mac), and follow the wizard to complete the installation. When installation is complete, double-click the shortcut icon to start the software. Log in with your username and password. For first-time use, create an admin account and set up security questions before login. Notice: Please set a strong password with at least 9 characters including letters, digits and special characters. If you forget password, click Forgot Password. It is only available when security questions have been set. To set security questions or change password, click Username in the upper right corner after login. You see the main page when logged in. The main page includes the control panel, some functional buttons and the system menu. Notice: For first time use, a config wizard will guide you to add devices and start live view. The wizard uses the default username (admin/admin) to add devices. 4.GUI Introduction The main page is displayed after you log in. The main page consists of the control panel and some functional buttons. image.png The control panel includes the Common and Basic/Smart areas. Click an icon to access the corresponding module. You may drag an icon to change its position with another icon. Click the buttons in the top right corner: Icon Description image.png Menu. Click an icon on the menu to access the corresponding module. image.png Change appearance. You can choose the light or the dark theme color for the client. image.png Switch account. Username Click to change password. Note: When changing password, you also need to set security questions at the same time if it has not been set yet, so that you can reset the password if you forget it. image.png Lock the GUI image.png Open configuration wizard, user manual, view version number and update information. Note: If updates are available, you can click to view details and download the new version. The buttons in the bottom left corner: Icon Description image.png View realtime alarms, turn on/off alarm sound, enable/disable alarm-triggered live video. image.png View alarm triggered live video. image.png Download recording. image.png View and manage download tasks. 5.Device Management Devices include encoding devices, decoding devices, cloud devices, access control devices and network keyboards. The software supports up to 64 local devices and 64 cloud devices, up to 512 local channels and 512 cloud channels. 5.1Encoding Device 5.1.1 Add an Encoding Device Encoding devices include IPC (also referred to as IP camera, camera, or video channel in this manual), Network Video Recorder (NVR), hybrid NVR and AIBOX. Notice: Managing a device with different management software programs may cause unexpected problems. Please always add devices as admin (enter username "admin"). Click Device Management on the control panel and then follow the steps: Click Device > Encoding Device. The page is divided into two areas with two lists: Online Device list: The software searches online devices and refreshes automatically. Note: The discovered devices are not added yet, and you need to add them manually (see step 2). Managed Device list: lists devices that have been added to the software. image.png On the Online Device list, select device(s) and then click Add. You may add devices to different groups. The software uses the default username (admin/admin) to add a device. If the password of a device has been changed and is not admin, you need to change the password in step 3. In the Online Device list, you may: Click Refresh to refresh the list. Click Search Config to specify a network segment to search. Right-click a device to visit its Web interface. On the Managed Device list, check the status of the added devices and do the following: To How To Add device Click Add. Choose a mode. The device username (admin) and password are always required, regardless of the mode you choose. IP/Domain: Add a device with a known IP address. IP Segment: Add multiple devices with continuous IP addresses. MyDDNS: DDNS must be enabled on the device and port mapping must be completed beforehand. See Appendix for details. Click Add to add to the default group, or Add to Group to add to a specified group, see Group management. Edit Device Select device(s) and then click Edit. This button is especially useful when you want to set the same username and password for adding multiple devices. Delete device Select device(s) and then click Delete. The deleted online devices are still on the Online Device list. Sync time Click Time Sync to sync your PC's system time to the selected devices. View device status Click Status to view device online/offline status, alarm subscription status, recording status, and storage medium status. You may refresh manually or set an interval to refresh automatically. Use buttons in the Operation column : Edit device name, IP address, username/password. If the device status is Offline (incorrect username or password), click this button and change the password to the actual password. You may also double-click to edit a device. : Configure image, encoding and OSD settings of a device (see Configure an Encoding Device). : Visit the Web interface of the device. : Restart device. 5.1.2 Configure an Encoding Device On the Managed Device list, click image.png for an online device to configure image, encoding, OSD and temperature measurement settings without opening the Web interface of the device. Notice: This function requires device support and it may be unavailable if the device version is too low. Temperature measurement parameters are available to thermal cameras only. The configurations displayed may vary with device version and how the device is managed. For detailed explanations of image, encoding, OSD and temperature measurement parameters, please see device user manual. OSD configuration and temperature measurement configuration are not supported by the Mac version. image.png Note: The changed image and OSD settings take effect immediately. Encoding and temperature measurement settings must be saved first before they take effect. For an NVR, you need to select a camera from the drop-down list. When configuring OSD, you can double-click the image to display in full screen; the blue boxes (Area1, 2 …) appear only in the preview and do not display on the live view image. You can drag an OSD to relocate it. 5.1.3 Group Management You can create groups and manage cameras in different groups. 1.Add a group. image.png 2.Import cameras to the group. image.png To import cameras: click the group on the right, select cameras on the left, and then click Import Selected. To import all cameras, click Import All. To remove a camera from a group, place the mouse pointer on the camera and click Delete. To rename a camera in a group, place the mouse pointer on the camera and click Rename. 5.2 Decoding Device You need to add a decoding device before you can use the video wall function. The steps are similar to adding an encoding device. See Add an Encoding Device for reference. Note: Add a decoding device as admin. 5.3 Cloud Device Notice: The China version does not support this function. The software can manage up to 64 cloud devices simultaneously, including your own devices and devices shared from other cloud accounts. If the total number of cloud devices exceeds the limit, you can click Device Details and use the Add Manage or Cancel button to specify the cloud devices you want to manage. Click Device Management on the control panel and then follow the steps. 1.Click Device > Cloud Device. 2.Click Register to sign up for a cloud account; if you already have one, proceed to step 3. 3.Enter your username and password for your cloud account, and then click Login. Devices under your cloud account are listed, including your cloud devices (under My Cloud Device) and devices shared from other cloud accounts (under Shared Cloud Device).= image.png Tip: Use the buttons under Operation to edit device name, configure image, encoding and OSD settings, open the Web interface of the device, or restart a device. Click Cancel to cancel the management of a device without deleting the device from the cloud account. Click Time Sync to keep a device synchronized with your PC's system time. Click Device Details to add, edit, delete cloud devices, to share or cancel sharing, to manage or cancel management. image.png Tips: Click Add to add device(s) to your cloud account (the register code required is displayed in the Web interface of the device; see device user manual for details); click Delete to delete device(s) from your cloud account. Click Add Manage to add device(s) to the software; click Cancel to cancel management without deleting the device from the cloud account. Double-click a device or click Edit to change the device's name. To sync the new name to cloud, select Sync to Cloud. Click Share to share device(s) with another cloud account. Set a sharing period and permissions as needed. The permissions are pre-configured on the device. Click Sharing Records to view sharing history or cancel sharing(s) with other cloud accounts. Click Cancel Sharing to cancel sharing(s) from other cloud accounts. 5.4 Access Control Device See Add an Encoding Device for the steps to adding an access control device. Please add access control devices as admin. 5.5 Network Keyboard A network keyboard can be used to control live video, playback, PTZ camera and sequence resource on a video wall. The following steps describe how to play live video on a video wall. Before you start, refer to the keyboard user manual to connect the keyboard to your PC. And then, click Device Management on the control panel and follow the steps. 1.Add a camera. On the Camera tab, click Add, select the camera to play on the video wall and click OK. The camera appears on the list. Tip: You will use the number (e.g., 222) later when operating the keyboard. image.png 2.Add a video wall. On the DX Video Wall tab, click Add, select a video wall and then click OK. You need to configure video wall first. See Video Wall for details. Tip: You will use the number (e.g., 1) later when operating the keyboard. image.png 3.Add a sequence resource. On the Sequence Resource tab, click Add, select a sequence resource and then click OK. You need to configure sequence resource first. See Sequence Resource for details. Tip: You will use the number (e.g., 1) later when operating the keyboard. image.png 4.The following operations are on the network keyboard. Enter the keyboard number in step 2 (e.g., 1), then press AUX4. Enter the window number in the top left corner (which is 1 in both A and B), then press MON. Enter the split-screen number, then press WIN. If the window is split (as in A), enter the split-screen number 3; if the window is not split (as in B), enter 1. This step is only required for playing live video on video wall. For playing sequence resource, skip this step. Select the camera or sequence resource to play on the video wall. Live video: Enter the keyboard number in step 1 (e.g., 222), then press CAM. Sequence resource: Enter the keyboard number in step 3 (e.g., 1), then press CAM_G. 5.After live video starts on the video wall, you can: Use the joystick to control the rotation of a PTZ camera, and use the Zoom and Focus buttons to control the zoom and focus. Use the image.png button to switch live video to recording. See keyboard user manual for more information. 6.Live View 6.1 Live View Click Live View on the control panel to view live video from cameras. 6.1.1 Play Live Video 1.On the Camera tab, double-click a camera or drag it to a window to start live video. image.png 2.Right-click a camera to choose a stream type, rename the camera, view/change alarm output status. View/change alarm output status: Right-click an IPC or a channel under an NVR to view or change its alarm output status. Alarm output needs to be configured beforehand on the device. Or, hover the mouse on an NVR, click image.png to view or change the alarm output status of the NVR and all the channels under it. Click the button in the Operation column or the button on the top to change alarm status. image.png 3.You may drag the image to play it in another window. 4.Double-click a window to maximize it, and double-click again to restore. image.png After maximizing a window, move your mouse to the left or right side on the live view page, and then click image.png or image.png to switch to the live video of previous or next channel. image.png image.png 5.Use the live view toolbar or window toolbar during live view. 6.1.2 Play Live Video by View 1.By default view On the View tab, double-click a default view or click Play to start live video from the corresponding number of cameras on the camera list: 4 cameras for 4-split view, 9 for 9-split view, 16 for 16-split view, and 25 for 25-split view. Take the 4-Split view as an example. image.png Live video from the first 4 cameras on the camera list will be played, illustrated as below. image.png 2.By custom view Play live video from specified cameras by a custom view. On the View tab, click the Add View button to create a view. You may also click View on the control panel to add a sequence resource. image.png Select a window layout. Click image.png to edit a custom layout, use Combine or Undo when editing. image.png Drag cameras or sequence resources to the intended windows one by one. Click OK. Double-click the custom view or click Play to start live video from cameras (specified in step 3) in the corresponding windows in the layout (set in step 2). image.png 6.2 Live View Control 6.2.1 Live View Toolbar The live view toolbar is at the bottom of the live view window. image.png Button Description A Set window layout. B Save the current view directly or as another view. C Close all windows playing video. D Snapshot all. E Start recording of all windows playing. F Stop recording of all windows playing. G Pause/resume sequence display H/I Play the previous/next group or view in sequence display. J Switch to full screen mode. Press Esc to exit. 6.2.2 Live View Window Toolbar The window toolbar appears when you place the mouse pointer on a live view window. The toolbar is effective only to the current window. image.png Button Description A Take a snapshot. The snapshot format and storage path are configurable in System Configuration. B Records live video playing in current window to the PC. The video format and storage path are configurable in System Configuration. C Digital zoom. When enabled, drag the mouse to draw an area on the image to zoom in on, and use the scroll wheel to zoom in or out. D Adjusts the speaker volume or mute it for the PC. E Two-way audio. F Starts instant playback. Plays back the live video playing in the current window for the last 5 minutes and 30 seconds. The playback pauses at the end, and you need to start live video manually. G Enable/disable POS OSD. When enabled, POS OSD appears on the live view if the POS machine is connected to a camera via NVR. The POS OSD is configurable in System Configuration, including the position, size, color and duration. Note: You need to configure POS basic information on the NVR's web interface, and after that you can view the POS information on the client. H Trigger alarm output. This requires NVR/IPC to be connected to external devices. For example, if the IPC’s alarm output interface is connected to a lamp, then this button can control the switch of the lamp. I Stream type, bit rate and resolution of the current video. Note: The toolbar shows image.png when the camera is a PTZ camera. Click this button to open the PTZ control panel. The toolbar shows image.png when the camera is a fisheye camera. Click this button to open the fisheye control panel. The toolbar shows image.png when the camera is a four-sensor camera. Click this button to enable tracking mode. The toolbar shows image.png when box-dome linkage is configured on the camera. Click this button to open the Box-Dome linkage. The toolbar shows image.png when the camera is a multi-channel camera. Click this button to enable Multi-Sensor Mode. 6.2.3 Live View Shortcut Menu A shortcut menu appears when you right-click a live view window. Some items on the menu provide same functions as the live view toolbar and window toolbar. Some are described in the table below. Parameter Description Stream Type Select a stream type for the current window: auto, main, sub and third stream (options may vary with device). Note: Sub Stream and Third Stream are not displayed if not available. Manual Alarm Trigger an alarm manually. Note: It is recommended that you first configure the action(s) to trigger (see Configure Alarm-Triggered Action). A click of this button will generate an alarm and trigger the configured action(s). Camera Info Display frame rate, resolution, bit rate, video compression format, and packet loss rate for the window. System Configuration Open the System Configuration window (See System Configuration). Playback Switch to the Playback page to play recordings of the current video channel (referred to as channel A for easy explanation). If the current playback type on the Playback page is not Normal (that is, if it is Smart, POS, Event, or VCA), the software will search the Normal type of recordings of channel A and play the found recordings in the maximized window. If local recordings are playing on the Playback page, the software will search and play local recordings of channel A. If synchronous playback in underway on the Playback page, the synchronous playback will continue, and the playback of channel A will replace the recordings that are playing in the selected window. If you switch to playback from different video channels, playback will start in idle windows. If no idle windows are available, the playback will replace the recordings that are playing in the selected windows. Notice: The default stream type is auto. For local devices, the client chooses a stream type according to the screen layout. 4 windows or less: Main stream 4 to 16 windows(16 included): Sub stream More than 16 windows: Third stream For cloud devices, the default is third stream. 6.3 PTZ Control Control the rotation direction and speed, pan/tilt/zoom, focus of a PTZ camera. The software also provides other functions including 3D positioning, preset, and patrol functions. Notice: PTZ control is available to PTZ cameras only and it may vary depending on the camera's capability and the protocol it supports. For example, some manufacturers reserve certain presets for special use such as wiper or menu. Please refer to camera specifications before use. 6.3.1 PTZ Control Panel Click image.png on the live view window toolbar to open the PTZ control panel, which can fold and expand. You can also move the control panel to the left by clicking image.png image.png Parameter Description image.png Control rotation direction or stop rotation. Tip: You may also use shortcut PTZ control to rotate the camera: place the mouse pointer on the live view window, and when the shape changes to like , click and hold the left button to rotate the camera. You can enable or disable Shortcut PTZ Control under System Configuration > Audio & Video Shortcut PTZ control is not effective when 3D positioning is enabled. image.png Adjust focus and zoom. image.png Control the light. Control the wiper. Control the IR. Control the heater. Control the snow removal function. image.png Adjust rotation speed. image.png Click the tab to enable/disable 3D positioning. With 3D positioning enabled: Click somewhere on the image, and the camera automatically rotates toward the direction. Drag the mouse from top to bottom to zoom in on the selected area. Drag from bottom to top to zoom out. image.png Preset tab. image.png Patrol tab. image.png Auto Guard tab. 6.3.2 Preset Add a preset to save the status of a PTZ camera. When needed, you can rotate the camera to the previously set position with one click of the button. Presets are also used to set a preset patrol (see Preset Patrol). 1.Rotate the camera to the desired direction. image.png 2.On the Preset tab, click Add Preset. Enter a preset number that is not in use; otherwise, the existing preset will be replaced by the new preset. 6.3.3 Preset Patrol The camera patrols along multiple presets in the set order and stays at each preset for certain length of time. Because a preset patrol route consists of presets, you need to add all the needed presets first (see Preset). 1.On the Patrol tab, click Set Patrol. image.png image.png 2.Click Add, select a preset, and set the length of time that the camera stays at this position. Repeat this step to all the necessary presets. 3.Use the Set Top, Up, Down, Set Bottom buttons to adjust the order in which the camera patrols. 4.Click Save. image.png 5.The patrol route appears in the patrol route list. Click Start Patrol, and the camera will patrol along the presets that you have set. 6.3.4 Recorded Patrol The user operates the camera, and meanwhile the software records the movement track and status of the camera and saves it as a patrol route. Currently one recorded patrol route is supported. image.png 1.Click Start Recording Patrol Route. image.png 2.Use the directional buttons or shortcut PTZ control to rotate the camera to desired directions and stay for the intended length of time. Adjust zoom and focus as needed. 3.Click Stop Recording Patrol Route. The recorded patrol route appears in the patrol route list (by the name 0[Recorded Patrol]). 4.Click Start Patrol image.png The camera will repeat the actions you performed during the patrol. 6.3.5 Auto Guard After auto guard is enabled, the camera performs the action (start patrol or go to the preset) as configured if no operation is made during the specified time period. image.png 6.4 Fisheye Control Fisheye control, set mount mode and display mode to get desired images: Mount: Ceiling, Wall, Desktop Display Mode: Original Image, 360° Panoramic+1PTZ, 180° Panoramic, Fisheye+3PTZ, Fisheye+4PTZ, 360° Panoramic+6PTZ, Fisheye+8PTZ, Panoramic, Panoramic+3PTZ, Panoramic+4PTZ, Panoramic+8PTZ (clicking Original Image switches from dewarping mode to normal mode). Notice: The fisheye control button is available to fisheye cameras only. In dewarping mode, you may click a PTZ window and then use the mouse to drag the image, or zoom in/out using the scroll wheel; or click a panoramic window and then drag, zoom in or out on the demarcation area. Digital zoom is disabled in dewarping mode, and the digital zoom button is hidden. If you switch to dewarping mode when digital zoom is enabled, digital zoom will be disabled automatically, and the image restores its original size. Dewarping mode is not available when resolution is below than D1, and the fisheye control button is grayed out. 6.5 Tracking Mode In tracking mode, if you play main stream of the multi-sensor camera, the camera will automatically track the objects that trigger the set alarm rule. 1.Click image.png in the live view or playback window toolbar. The window is split into multiple windows: one big window showing the panoramic image, and multiple small windows showing PTZ images. The boxes on the panoramic image match the PTZ images. 2.Perform the following operations as needed: Drag a box in the panoramic image to change the range of the corresponding PTZ image. Scroll your mouse wheel on a box or a PTZ image to zoom in or out. Notice: To use auto tracking function, you need to enable perimeter protection function for the camera first. Enabling tracking mode will disable digital zoom. Tracking mode is not available on Mac OS. 6.6 Box-Dome Linkage View the specific details within the monitoring range quickly and clearly. Integrated with the features of box and dome cameras, this function uses the box camera to monitor the overall situation, and uses the dome camera to zoom in on specific details. Notice: Before using this function, please configure panoramic linkage and perform mark calibration on the device’s web interface. Click image.png on the live view window toolbar, and perform the following operations as needed: image.png (Default) auto-track : Mouse operation are not effective on the live video images of the dome and box camera. image.png Manual tracking :The dome camera can rotate to and track the object when you click a moving object on the live view image of the box camera. image.png Drag to zoom: Dragging on the live view image of the box camera will rotate the dome camera to the specific area and zoom in on the area. image.png Link : The dome camera automatically rotates to the position when you click it on the live view image of the box camera. You can also use the right-click menu to use the above features. Box-dome linkage and digital zoom cannot work simultaneously. 6.7 Multi-Sensor Mode Use the software to view live video from multi-channel cameras, including the directly connected cameras and cameras connected via an NVR. 1.On the video channel list, double-click a multi-channel camera (with below icon) or its channel to start live video. image.png 2.Click image.png on any channel’s window toolbar to enter multi-sensor mode and play live video of all the channels of the camera. Click image.png on a window toolbar to exit the multi-sensor mode. Click image.png in the lower left corner to switch the window layout: left-right layout or top-bottom layout. image.png 6.8 Sequence Display 6.8.1 Sequence Resource Play live video from cameras in a group one by one in a window. First, you need to create a sequence resource. 1.Create a sequence resource On the Live View page, click the Sequence Resource tab, and then click the Add button. You may also click Sequence Resource on the control panel to add a sequence resource. image.png Complete settings in the window, including sequence resource name, sequence interval, video channels to include, stream type, preset (PTZ camera). Click the Top, Up, Down and Bottom buttons to adjust the sequence as needed. image.png Click OK. 2.Play a sequence resource Double-click the sequence resource on the Sequence Resource tab to start sequence display. 6.8.2 Sequence View 1.Sequence a default view Play live video from cameras on the camera list in sequence based on a default view. On the View tab, click the Sequence Display button for a split view. Take 4-Split view for example. image.png Set sequence display interval. Assume there are eight cameras, and the sequence interval is set to 20 seconds. Then the sequence is illustrated as shown below. image.png 2.Sequence custom views Play live video by custom views in sequence. To create a custom view, click Add View. image.png Complete the settings in the window, including the view name, window layout, binding between the cameras/sequence resources and the windows (by dragging the cameras/sequence resources to the windows or by clicking Batch Add), stream type (for cameras only) and preset (for PTZ cameras only). Click OK when you complete the settings. image.png Repeat the above steps to create all the custom views you need. Click the Sequence Display button to sequence the custom views you have created. image.png 7.Recording and Playback Record videos and search for playback or download. 7.1 Configure a Recording Schedule Configure a recording schedule for an NVR to record video automatically. This function is available to NVR-connected cameras only. The recorded videos are saved on the NVR, not on the PC. Click Recording Schedule on the control panel and then follow the steps. 7.1.1 Configure a 24/7 Recording Schedule Use the template to configure a 24/7 recording schedule. image.png Select the camera for which you want to configure a recording schedule. Make sure the Enable check box is selected. Click the Select button and then select the All Day template. The green on the calendar means time periods during which video will be recorded. Click Save. 7.1.2 Customize a Recording Schedule Customize based on the 24/7 recording schedule. Click or drag on the green to erase, or click or drag on blank areas to draw. Clicking the Clear button in the top right corner will clear all time periods. In addition to the method described in step 1, you may also enter start and end times manually. Up to 8 time periods are allowed for each day. image.png After you complete the settings for a day, you may select from the drop-down list and copy the settings to other days. For example, select All. Click Save to complete the configuration for the selected camera. To make the same recording schedule for other cameras, click Copy To. Notice: In addition to the All Day and Work Day templates, you may customize 8 templates to save different recording schedules. 7.2 Record Video Manually Save live video to your PC as local recording by clicking the Start Local Recording (see below icon) image.png and Stop Local Recording (see below icon) buttons on the window toolbar. The storage path and video format are configured in System Configuration. image.png 7.3 Playback Click Playback on the control panel to search and play recordings, including device recordings and local recordings. 7.3.1 Play Device Recordings Device recordings refer to videos stored on an NVR or an SD card that is mounted on a camera. When you search for device recordings, the time displayed is same with the system time of the device, not your PC. The GUI and operations may vary with the playback type you choose. We take Normal Recording Playback for example to describe the general procedure. Step Description image.png 1）Select the source of recording (device recording). 2）Select the playback type. 3) Select the camera(s). 4) Select or set the search time. If the device is in another time zone, please use the local time of the device. 5) Click Search. Note: In step 2, you may select a sub type to search for event recordings or VCA recordings. In step 3, up to 16 cameras are supported if multiple selections are allowed. In step 4: The calendar shows search results for the selected camera(s) (blue means normal recording, and red means alarm recording). This feature is only available to Normal Recording Playback and Smart Recording Playback modes. When playback mode is set to SD in System Configuration, the search result will show SD video does not exist if videos are not stored in different clarity. You need to switch to HD mode and try again. Only videos stored on NVR support switching playback mode. 7.3.2 Local Recording and Image Search and view videos and images saved on your PC. The time of local recordings is the time of your PC. Step Description image.png Select the source of recording (local recording). Select the camera(s). Select or set the search time. Choose to search for recordings or pictures. The default is to search for recordings. Click Search. Note: In step 3: The calendar shows search results for the selected camera(s), and blue indicates recording on that day. 7.3.3 Playback Control Double-click a file on the right-side list to start playback; or click on the timeline to start playback from the corresponding time. 1.Playback Toolbar image.png Button Description A Set window layout. B Close all windows. C Click to take a snapshot of images in all windows. D Click to switch to synchronous playback mode. In synchronous playback mode, operations (e.g., pause, resume, stop, adjust speed, click on the timeline to start playing from that point) are effective to all the playing windows. Note: Frequent operations (such as pause/resume, adjust speed) during synchronous playback may affect the synchronous performance. E/H Play by frame. Click to play the previous/next frame of image. F Pause/resume. G Stop I Adjust playback speed. J Download recordings. K Switch to full screen mode. Press Esc to exit. L/N Move the timeline forward or backward. M Zoom in or out on the timeline. O Click on the image.png area, and select another date to search for recordings. Click on the image.png area, select a specific time point to search for recordings, and the recording will start from it. 2.Playback Window Toolbar The window toolbar appears when the mouse pointer rests on a playing window. Operations with the toolbar are for this window only. image.png Table 7-1 Playback Window Toolbar Button Description A Take a snapshot and save it to your PC. The image format and storage path is configurable in system configuration (see System Configuration). B Digital zoom. When enabled, drag the mouse to draw an area on the image to zoom in on, and use the scroll wheel to zoom in or out. C Clip the video to download. D Mute or adjust speaker sound volume on your PC. E Current playback mode, bit rate and resolution. Note! The toolbar shows image.png when the camera is a fisheye camera. Click this button to open the fisheye control panel. The toolbar shows image.png when the camera is a multi-sensor camera. Click this button to enable tracking mode. 3.Right-click Menu A menu appears when you right-click a window during playback. Many functions on the menu are same to the toolbar buttons. Some menu items are described in the table below. Parameter Description Playback Mode If there are recordings with different resolutions, choosing Playback Mode from the right-click menu allows you to switch between high definition (HD) or standard definition (SD). Note: This feature is only available to NVR. Live View Switch to the Live View page to view the live video of the video channel (referred to as channel A for easy explanation). Note: Up to 4 live view tabs are allowed. If the live video of channel A has already started, the tab on which the live video of channel A is playing will be displayed. If the live video of channel A has not started, it will be started in an idle window on an existing live view tab. If no idle window is available, the live video of channel A will be played in the selected window on the first live view tab. 4.Playback by View In normal recording playback mode, playback by view can play recordings of cameras bound to the windows in the set window layout. On the View tab, select a custom view, select a date on the calendar, and then click Search. This function is only available to device recording. 7.3.4 Smart Search The NVR records motion in different areas of the image when recording video. Smart search allows you to locate videos that include motion in the image. Notice: This function is available only when the software works with certain NVR models and versions. On the Device tab, select Smart Recording Playback from the drop-down list. Select a camera, and then select a date on the calendar. Search results appear on the timeline. The green means videos with changed images, and the green part plays at the normal speed; other irrelevant parts play at high speed. image.png By default, smart search searches the entire screen. You may click the Draw Area button (1) and then drag or click to edit the search area (covered by red grid). image.png Click the Finish Drawing button (2), adjust search sensitivity as needed, and then click the Search button to search again. 7.4 POS Recording Playback Select the desired camera, enter keywords of POS information and set the start time and end time, and then click Search. The time when the POS information was reported appears in the right-side list. You can set the time period before and after to view the whole video. image.png To configure the position, size, color and duration of POS OSD, see System Configuration. 7.5 Recording Download 7.5.1 Download Recordings Use the following methods to download recordings from a device to your PC. Download progress displays in real time on the bottom toolbar. After a search, click the Download button image.png under the recording list (see Playback Toolbar) to download recordings. Recording download is not available to smart search. Choose a download speed: a.High speed: Consumes more network bandwidth and PC performance and may affect other services. This option is recommended for scenarios where there is no need to guarantee the normal operation of other programs or services. b.Normal speed: Consumes less network bandwidth and PC performance and has limited impact on other services. This option is recommended for scenarios that need to guarantee adequate performance resources and network bandwidth for other programs or services. Notice: To search the moment when the POS information was reported from POS recording playback, you need to set the time period before and after to view the whole video. Use the Start Clipping and Stop Clipping buttons on the window toolbar (see Playback Window Toolbar). Use the right-click menu. Click the Recording Download button image.png in the lower left corner of the GUI, search device recordings and then download recording files. You can also download the recordings by time. 7.5.2 Manage Download Tasks 1.Click the Task Management button image.png in the lower left corner of the GUI to manage download tasks. 2.On the Recording Download tab, view and manage download tasks. The operations for the tasks vary with download status. You can stop download tasks, delete tasks, resume tasks, play downloaded recordings, and open a folder to view the downloaded recordings. image.png Notice: Stopping a download task does not delete the video that's already downloaded to your PC. You may set the file format and path at System Configuration > Audio & Video > Recording. A video player is needed to play the downloaded recordings. 8.Video Wall Play video on a physical video wall. Video wall is divided into DX video wall and decoding card video wall, depending on the device used to create the video wall. DX video wall: Video wall created by using a decoding device. Decoding card video wall: Video wall created using a decoding card on an NVR. Notice: Add a decoding device or an NVR as admin first under Device Management > Device. The number of video walls supported, operations allowed, and functions/features available may vary with decoding device and version. 8.1 Add a Video Wall Click Video Wall on the control panel. For the first time use, click image.png and then choose a video wall type. If a video wall already exists, click image.png right to the video wall name to add a video wall. image.png Enter the video wall name. Select the decoding device you want to use to create the video wall. The software automatically sets the video wall size and binds decoding channels to the windows. Decoding channel names appear on the screen. Edit the video wall size, resolution or the binding between the decoding channels and windows. Use the Unbind All image.png or Bind All image.png button as needed. Click OK. Notice: Make sure the video wall size is consistent with the physical video wall. Set small pixel pitch LED if necessary. The special LED width is the width of the last column; the special LED height is the height of the last row. The unit is pixel. To edit or delete a video wall, click image.png next to the video wall name. 8.2 Video Wall Operations 8.2.1 Play Video on Video Wall Before playing video on a video wall, you can place the mouse pointer on image.png after an online camera to preview live video. 1.Drag cameras to windows to start live video on the video wall. Notice: Some video walls require you to open window(s) on the screen first. The functions available may vary depending on the actual video wall, for example, you may open a window manually by dragging on the screen, automatically by choosing an existing layout, or by setting coordinates and window size. 2.To start live video from multiple cameras or group(s), select the cameras or group(s), click a window and then click Play on Screen or Play on Wall. Play on Screen: Play on one window. Play on Wall: Play on multiple windows. 3.To play a signal source (such as from a PC), click the Signal Source tab, and then drag the signal source to the intended window. Note！ Move the mouse cursor over the local signal source channel, click image.png and then you can change the channel name. 4.To choose a window to play alarm-triggered live video, right-click the window and click Set Alarming Window. Make sure alarm-triggered live video is configured (see Configure Alarm-Triggered Action for details). To cancel the setting, right-click the window and click Cancel Alarming Window. Notice: Only one window can be set as the alarming window. If the video wall is created using an NVR's decoding card, alarm-triggered live video is only available to a camera under the NVR. 8.2.2 Output Audio Use the audio output channel of a DX device to output audio of a camera playing in a window or a screen. Only DX video wall created with certain DX device models supports this feature. image.png Click (1) image.png and then select the audio channel. Click a window/screen, and then click (2) image.png or right-click and then select Turn Audio On. An icon appears in the top right corner, means the audio channel is outputting audio of the IPC in the window/screen. Adjust output volume or mute the sound as needed. 8.2.3 Play Sequence Resource Play sequence resources on video wall. Three sequence modes are available: sequence video on a single window, sequence video on multiple windows, and sequence scenes. 1.Sequence on Single Window On the Sequence Resource tab, drag a sequence resource to a window. 2.Sequence on Multiple Windows On the Sequence Resource tab, select the sequence resource, click Play on Screen, and then select the windows. image.png 3.Sequence Scenes Scene refers to video wall settings including screen layout, window, and video service (live view or sequence). The scene allows you to recall the video wall settings with one click of a button. Sequence scenes is to display different scenes according to set time. Click the right-side image.png or click image.png on the Scene tab to create scenes. image.png On the Scene Sequence tab, click image.png to create scene sequence plan. image.png Select the scenes and import them to the plan. image.png Set the sequence mode. You may choose to sequence by time interval or configure a 24-hour sequence plan. Sequence by interval: Display scenes one by one at set intervals, for example, 30 seconds in the figure above. 24-hour plan: Enable the plan, and then set the starting time. The scene will automatically display on the video wall at the set time. You may add scenes repeatedly as needed. image.png The scene sequence plan appears on the Scene Plan tab. Click Start to start scene sequence. image.png 8.2.4 Virtual LED Virtual LED is static or dynamic characters displayed on the video wall screen. Click image.png to overlay text or time on the video wall screen. To create a virtual LED, right-click and drag the mouse on the video wall. Configure the LED by referring to the table below. Some parameters are applicable to text LEDs, and some to time LEDs. The number of virtual LEDs supported by a video wall may vary with device model. Item Description Type Text Time X Coordinate (px) Set the X coordinate of the virtual LED on the screen. Y Coordinate (px) Set the Y coordinate of the virtual LED on the screen. Width Set the width of virtual LED. Height Set the height of virtual LED. Text Content Set the text that appears on the video wall screen. Time Format Set the time format as needed. Date Format Set the date format as needed. Display Style Single-line display Multi-line display Font Set font on the screen. Font Size Auto Custom Font Spacing Auto 1-10x: 1x means 0 characters, 2x means 0.5 characters, xx, and so on. Character size is the same as the set font size. Font Alignment Set the front alignment horizontally and vertically. Font Color Set the font color on the screen. Background Color Set the background color of virtual LED. Transparency Set the background transparency of virtual LED. Yes: Do not show the background color of virtual LED. No: Show the background color of virtual LED. Scrolling Speed Set the scrolling speed of the text on the video wall screen. Scrolling Mode Set the scrolling mode of the text on the video wall screen. 8.2.5 Other Video Wall Operations For more video wall operations, see the tables below. image.png The buttons on the toolbar are effective to all windows on the video wall. No. Description A Save scene. See Sequence Scenes for details. B Audio management, choose an audio output channel. C Splice screens (combine several screens to make one bigger screen). D Window management, input coordinates to create a window on the set position with custom window height and width. E Close all windows. F/H Lock/unlock window position and shape. G Start decoding in all windows. I Stop decoding in all windows. J Click to renumber all windows according to their positions: from top to bottom, from left to right. The window numbers are displayed in the window's top-left corner. image.png Window control area. Buttons in this area are effective to a selected window. The actual buttons available may vary depending on the video wall type and device model. No. Description A Split a screen. B Start decoding. C Stop decoding. D Set sound volume. E Set the specified window to display on the top of all windows. F Set the specified window to display on the bottom of all windows. G Display/hide the window control area. H Display a window in full screen mode. I/J Set stream type and preset (PTZ camera only). K Search and play recordings. L Close window. 8.3 Screen Control On the Screen Control tab, you can turn on/off screens including small pixel pitch LED screens. Before you operate on the client, make sure the screen, the power distribution box (for LED screen), and the server are properly connected. 8.3.1 Configure Serial Port and Protocol Configure the serial port and protocol in accordance with the decoding device model and screen type. image.png 8.3.2 Turn On or Off the Screen Automatically at a Set Time Select Turn On At or Turn Off At, and then set the time(s) when the screen automatically turns on or off. Click Save. The screen will turn on or off automatically at the set time. 8.3.3 Turn On or Off the Screen Manually Click Turn On Screen. The screen turns on immediately. Click Turn Off Screen. The screen turns off immediately. 8.3.4 Turn Off the Screen with Delay Select the check box for Turn Off In and then enter the time in the text box. Click Turn Off Screen. A message as shown below appears. The screen turns off automatically when the timer expires. image.png 9.VCA The software can receive Video Content Analysis (VCA) alarms from devices such as IPC, NVR, and AIBOX to alert users to events involving pedestrians, motor vehicles, and non-motor vehicles. Notice: Please complete the configuration of the VCA function on the IPC/NVR/AIBOX beforehand. The actual alarm types supported may vary with device capability. 9.1 Realtime Monitoring View real-time monitoring screens, snapshots, and the latest VCA alarms. Double-click a camera to start live view. Up to four cameras can be viewed at the same time. image.png Alarm snapshots are displayed on the right side. You can filter snapshots by alarm type and object type. Click Details to view the detailed snapshot and alarm video. Click image.png in the upper right corner to stop refreshing alarms. Click again to start to refresh alarms. Notice: Alarm records are displayed in real time. Restarting the software client will clear the existing alarm records in the realtime monitoring. Other operations: • Live View Window Toolbar The window toolbar appears when you place the mouse pointer on a live view window. The toolbar is effective only to the current window. See Live View Window Toolbar for details. • Live View Shortcut Menu A shortcut menu appears when you right-click a live view window. See Live View Shortcut Menu for details. 9.2 Behavior Search Search VCA alarms received from NVR/AIBOX. Notice: The actual alarm types supported may vary with device capability. Only cross line detection, intrusion detection, enter area, leave area, smart motion detection alarms support searched by object (pedestrian/non-motor vehicle/motor vehicle). Follow the steps as illustrated on the image. image.png Perform the following operations as needed. Click a snapshot to view or download the alarm video (7) on the right side, and the alarm video duration can be configured in System Configuration. Click a snapshot to view or save the alarm image (6). You can click the left or right arrow to view the previous or next image. Click (8) to switch to list mode. Click (9) to export search results. 10.Face Recognition View live video, alarm records and pass-through records; manage device face libraries and monitoring tasks. Use face recognition to search people and count people coming in and out. 10.1 Realtime Monitoring View live video and snapshots of people passing through, view realtime alarm records. Double-click a camera to start live video. Up to four cameras are allowed. image.png Perform the following operations as needed: Click a snapshot to view details. Click More to go to the Pass-Thru Records tab. If a face is identified as a stranger, you can add it to a face library: put your mouse pointer on the snapshot, click image.png enter the required information, and choose the target library. image.png View realtime alarms. Click More to go to the Alarm Records tab. Choose a record type: Comparison Record: Click an icon to filter alarm records by comparison result match icon see below image.png not match icon see below image.png Mask&Temperature Records: View records of people not wearing a mask and people with an abnormal temperature. image.png Click a record to view the corresponding face comparison information. Personal information is displayed only when the degree of match between the captured face and the face in the library reaches the set alarm threshold. See Monitoring Task for details. View people counting statistics. The statistics are displayed only when Mask&Temperature Record is chosen. To view the statistics of people not wearing a mask and people with an abnormal temperature, you need to enable Mask Detection and Abnormal Temperature Detection first. See System Configuration for details. The statistics are automatically cleared at 0:00 every day. You can also click Clear Statistics to reset the statistics manually. image.png Configure epidemic control parameters. Click image.png under the live view window to configure epidemic control parameters. See System Configuration for details. Configure attributes to be displayed for match faces and not match faces. Click image.png under the live view window to configure attributes. See System Configuration for details. Notice: A device reports alarms only when a corresponding monitoring task has been configured. 10.2 Face Library Management Manage faces in different libraries to meet different monitoring needs. The libraries are saved on the device. 10.2.1 Create Face Library Select the device you want to manage, then the face libraries of the device appear in the list. Click image.png to create a new face library. You can edit the library name or delete a library you don’t need anymore. image.png 10.2.2 Add Face Data Choose one of the following ways to add face data to face libraries. 1.Option 1: Use Batch Add Click Batch Add, then select the target face library. You may select multiple libraries of different devices. Click Add, then select face images you want to add. The images must be JPG files and the size of each photo is between 10KB and 500KB. Click the edit button, enter the required information. image.png Click Next to save and continue to the next, or click Finish. Click OK when you complete the information for all. 2.Option 2: Import a file containing face data Import a file that contains the necessary face data. The file and its content must conform to the format, and the size of each photo is between 10KB and 500KB. Click Download Template and then enter the face data into the template file. Click Import and select the file you have edited. The imported data appear in the list. You can click the button in the list's upper right corner to switch display mode. image.png Edit or delete face data as you need; click Export to save the face data in the current library to a CSV file. 10.3 Monitoring Task Create monitoring tasks using the created face libraries. The device compares the captured faces with the faces in the libraries and reports alarms as configured. Select a camera on the left, and click Add to create a monitoring task. Set the task name, monitoring type, and choose a face library to be used for monitoring. Set the alarm threshold based on your needs. Match Alarm: If the similarity (or Match in Realtime Monitoring) between a captured face and a face in the library reaches the alarm threshold, the device reports a Match alarm. Not Match Alarm: If the similarity between a captured face and a face in the library fails to reach the alarm threshold, the device reports a Not Match alarm. All: To monitor all the faces that the device captures. image.png Notice: Personal information such as name and ID number will not be displayed in the realtime monitoring window for a Not Match alarm. Click OK. The task is created and appears in the list. For an NVR channel, you may copy the monitoring task to other channels of the same NVR. image.png 10.4 Alarm Records View alarm records generated by the configured monitoring tasks. Choose a video channel, set search conditions including monitoring type and alarm time, and then click Search. If you chose Match Alarm as the monitoring type, you can click More to set more conditions including name, ID number, degree of match, mask wearing status, and body temperature range. image.png Notice: Only NVR channels supporting face detection or face recognition can be selected. Perform the following operations as needed: Add the face snapshot of a stranger to a face library Put your mouse pointer on the face snapshot and then click image.png You need to enter the required information including name and ID number and specify the target library. View details Click a record to view alarm details. Export records Click Export to export all the search results. 10.5 Pass-Thru Records View pass-through records, people counting statistics, mask wearing status, body temperatures. Choose a video channel, set search conditions including alarm time, mask wearing status and temperature range, and click Search. image.png Notice: Only NVR channels supporting face detection or face recognition can be selected. Perform the following operations as needed: Add a stranger’s face snapshot to a face library Put your mouse pointer on the face snapshot and click image.png You need to enter the required information including name and ID number and specify the target library. View details Click a record to view alarm details. Export records Click Export to export all the search results. Search by image Put your mouse pointer on the face snapshot, and click image.png to enter the search by image page. 10.6 Search by Image This feature supports searching people by an image from a pass-thru record. Select a channel, upload a local image or select an image from a library, and set the time range and match degree. Then the system will compare face images from pass-thru records and retrieve images that exceeds the set matching threshold. The alarm video before and after the alarm image can also be generated. The length of the alarm video (time before and after the alarm time) is configurable in System Configuration. image.png Click a face image in the search results to view alarm images containing the face. The alarm video will also be displayed if available. Perform the following operations as needed: Click the left or right arrow below the alarm image to view the previous or next image. Add face to face library Place your mouse pointer on a face image in the search results, click image.png and enter name, ID number, etc. Click Next to add the face to the corresponding face library. Search by image Place your mouse pointer on a face image, click image.png to search again based on the snapshot. 11.People Counting Notice: This feature requires that the camera and NVR be capable of people counting, and the camera should be connected to a PC via the NVR. This feature is intended for people flow counting and crowd density monitoring. Realtime Statistics: Display and refresh counting results of the selected area in real time. Report Statistics: Display counting results in a bar chart or a line chart and export. This feature is only available for people flow counting. 11.1 Realtime Statistics Click People Counting on the control panel. On the Realtime Statistics tab, double-click a camera to start the live video. Statistics include: People flow counting: You can choose several channels to form a counting area. Counting results include the numbers of people come in to, out from, and remain in the specified detection area.You need to enable people flow counting and configure the detection area on the NVR in advance. Crowd density monitoring: Count the number of people in the current area, and count each channel separately. You need to enable crowd density monitoring and configure the detection area on the NVR in advance. image.png Place your mouse pointer next to the People Flow Counting folder or the People Density Monitoring folder on the left-side tree. Click image.png to add a detection area, select a channel and set an alarm threshold. Hover the mouse cursor on the counting area: Click image.png to start people flow counting/crowd density monitoring, and then the results appear on the right side. Click image.png to modify the area name, alarm threshold, and channel. Click image.png to delete the area. Notice: Live view and realtime statistics stop automatically when you close the People Counting page or log out of the system. 11.2 Report Statistics On the Report Statistics tab, select a counting area and then click on image.png to count directly; or set conditions first: Counting type: By minute, hour, day or month. Set a time period by selecting on the calendar or typing in the field. Count people entered, left and/or present by selecting the check box(es) image.png Display results in a line chart or a bar chart by clicking image.png Notice: The maximum time period you can set is 60 time units, depending on the counting type (minute, hour, day or month) you choose. For example, the maximum period is 60 months if you choose to count by month, and 60 days if you choose to count by day. This feature is only available for people flow counting. Click Count, and results appear. Place the cursor on the line/column to view the number at a time point. Click a column title, for example, People Entered or People Left to sort the results in ascending or descending order. image.png Click image.png to display in a bar chart. image.png Click Export to export statistics as a CSV file to your PC. You can use Microsoft Office Excel to open the file. 12.Access Control Manage access control libraries, perform realtime monitoring, search and export entry/exit records. 12.1 Library Management 12.1.1 Add a Library Add a library for an access control device and use the library to control access. Choose the target access control device in the drop-down list on the left. Click image.png behind the device name. A new library appears under the device. Click image.png behind the new library, and enter the device name. Click OK. Notice: To automatically read IC card information when you add personal data, move the mouse to the text box, and then swipe the IC card on the card reader. 12.1.2 Add Personal Data Add personal data to the library. You can add data for one person at a time, for multiple person using the Batch Add feature, or for multiple persons at a time by importing a file containing personal data of these persons. Option 1: Add data for one person Click Add > Add One Person. Enter the required information. Click the image on the left to upload a photo. Click Next Step, and choose the target library. Click OK. Option 2: Use batch add Click Add > Batch Add, and choose the target library. Click OK. image.png Click Add, and select face image(s) you want to add. Click image.png and enter required information including name and ID. Click Next to save and continue to the next, or click Finish. Click OK when you complete the information for all. Option 3: Add data for multiple persons at a time by importing a file containing personal data of these persons Click Generate Template, and use the template to create a file containing the required personal data. Click Import, and select the target library. Click image.png and select the file to import (CSV or XLSX). Click Import. Notice: Only JPG images are allowed. The size of each image must be within the range of 10KB and 500KB. XLSX files cannot be imported or exported on Mac OS. The following operations are allowed: Click image.png in the list's upper right corner to switch display mode. Click Export to save data in the library to a CSV or an XLSX file. 12.2 Realtime Monitoring View live video and snapshots of people passing through, take snapshots, use digital zoom, and open the door remotely. Double-click a camera or drag it to the window to start live video. Pass-through records are displayed on the right side. image.png The captured face snapshots and the corresponding library photos (if a match is found) are displayed on the right side. You can click a record to view details, including the original snapshot, mask wearing status and body temperature. image.png If a face snapshot does not have a match in the library, then no library photo is displayed, and the person will be identified as a strange. You can add the stranger to a library by placing your mouse pointer on the face snapshot and clicking image.png You need to enter a name and ID for the person and specify the target library. Notice: Mask detection and temperature detection are available only when they are supported by the device and have been configured on the device. See the user manual of the access control device for details. If the access control device can upload original snapshots, the Show Original Snapshot button will be displayed, and you can click it to view the original snapshot. Up to 10 pass-through records can be displayed. The oldest record will be replaced by the new one when more than ten pass-through records are generated. Pass-through records are displayed in real time. Restarting the software will clear the pass-through records in realtime monitoring. You are recommended to configure at least one library before you view pass-through records. The following operations are allowed: Live view window toolbar The window toolbar appears when the mouse pointer rests on a live view window. The toolbar is effective only to the current window. See Live View Window Toolbar for details. The on the toolbar is used to open doors. Live view toolbar See Live View Toolbar for details. System configuration Click image.png in the upper right corner to configure alarm sound, pop-up alarm window, etc. See System Configuration for details. 12.3 Entry/Exit Records Search entry and exit records by time, mask wearing status, body temperature range, authentication result, etc. You can further filter search results by name and IC card number after setting Authentication Result to Succeeded. image.png The following operations are allowed: Add a stranger to a library quickly The library photo is empty when a stranger is detected. To add the stranger to a library, click image.png in the Operation column, enter the required information including name and person ID, click Next Step, and then select the target library. View details Click image.png in the Operation column to view detailed personal information. Export search results Click Export to save search results to a CSV or an XLSX file. You can choose to export only text or both text and images. 13.E-map First complete configuration on the Edit Map tab, and then use the map on the Map tab. Hot spot: Video channels, alarm input/output channels, and devices added to the map. Live view and playback are only available for video channels. Hot zone: A map on a map. You may add hot spots on a hot zone. 13.1 Map Configuration 13.1.1 Add a Map Click E-map on the control panel, and then click image.png PNG, BMP and JPEG images are allowed. The added map appears on the page and on the Map Resources list on the left. image.png On the Edit Map tab, you can: Change the map scale: Use the scroll wheel or click the zoom buttons (1) to zoom in or out. Eagle eye: Drag on the yellow area (2) to view details on the map (or drag map directly). Add hot spots (3): Drag devices, video channels, alarm input/output channels to intended positions on the map. See Add a Hot Spot for details. Add hot zones (4): Add a map on the map. Up to 7 layers of maps are allowed. See Add a Hot Zone for details. Manage pictures (5): Add or delete maps. Deleting a map will also delete all hot spots and hot zones on it. Edit map resources (6): Edit map name, and change the icon color of hot zones. Filter map resources (7): Choose to display video channels, alarm input/output channels or devices on the map. 13.1.2 Add a Hot Spot Add hot spots so you can quickly locate them on the map when any event occurs. Hot spots include video channels, alarm input/output channels and devices. Right-click a hot spot to change color or delete it from the map. image.png When adding a device hot spot, you can also add video channels and alarm input/output channels under it. The channels and the device will appear together on a hot zone on the map. You need to choose a map for the hot zone. Follow the steps as shown below: image.png 13.1.3 Add a Hot Zone Follow the steps to add a hot zone. image.png The hot zone is displayed as an icon on the map and opens when you double-click it. Right-click a hot zone to change color or delete it from the map. 13.2 Map Operations After you complete the configuration, click the Map tab to use the map. You may view hot spots, hot zones, alarms, and trigger/clear alarms. 13.2.1 Locate a Hot Spot or Hot Zone on the Map Click the Locate button to locate a hot spot or hot zone on the map. image.png 13.2.2 Hot Spot Operations Click the Select button on the top toolbar and then drag on the map to select hot spots. Different hot spot types allow different operations: Video channel: Select video channels to view live or recorded videos. You may use the window toolbar during live view. Alarm input: Select channels to clear alarms. Alarm output: Trigger/clear alarms. You can use the buttons in the Operation column or the buttons on the top to trigger or clear alarms. You can also right-click a hot spot to perform the above operations. For alarm input channels and video channels, you can also view alarm information. image.png 13.2.3 Handle Alarms When an alarm occurs, the corresponding hot spot flashes red on the map. If the hot spot is on a hot zone, the hot zone flashes red. Right-click the hot spot to play live or recorded video, view alarm info or clear the alarm. image.png 13.2.4 View Hot Zone To view a hot zone, click the hot zone map on the Map Resources list on the left, or double-click the hot zone icon on the map. image.png Click the main map on the Map Resources list to return. 14.LPR The license plate recognition (LPR) function uses cameras installed at road checkpoints to monitor and record passing vehicles in real time. By managing vehicle libraries, users can monitor interested vehicles by comparing the captured vehicles with vehicles in the library to trigger match or not match alarms. For example, you can configure match alarms to monitor specific vehicles such as illegal vehicles and suspect vehicles, and configure not match alarms to monitor unidentified vehicles. The LPR function is widely applicable in various scenes, including industrial parks, toll stations, and road traffic. Notice: If the LPR camera is directly connected to the software, the camera can only report the captured vehicle information to the software but cannot implement vehicle monitoring. If the LPR camera is connected to the software through an NVR, the software can implement vehicle monitoring and alarm notification via the NVR. 14.1 Realtime Monitoring View the real-time passing vehicles and alarm information. On the video channel list, double-click a camera (or NVR-connected camera) to start its live video. image.png Click image.png to switch the window layout (1-window or 4-window). The vehicle images and plate images captured in real time are displayed at the bottom. Clicking More will redirect you to the Pass-Thru Records page, where you can view all the records. Real-time alarm records are displayed on the right side. You can filter alarm records by selecting Match Alarm image.png Not Match Alarm image.png All Camera, and Live Cameras. Clicking More will redirect you to the Alarm Records page, where you can view all the records. Double-click a vehicle snapshot to view the vehicle details. On the Details page, you can add a captured vehicle or a mismatched vehicle (vehicle reported in a not match alarm) to a specified vehicle library. 14.2 Vehicle Library Management A vehicle library contains vehicle information. By adding different vehicle libraries, you can manage different types of vehicles efficiently. image.png 14.2.1 Add Vehicle Library Select an NVR from the left-side list. Click image.png next to the NVR to add a vehicle library (the default library name is “New Library+No.”). Click image.png to change the library name as needed. image.png To delete a vehicle library, click image.png Deleting a library will also delete all the vehicle information in the library and invalidate all the related monitoring tasks. 14.2.2 Add Vehicles Add vehicle data to a library. You can add vehicles one by one or by add in batches by importing a template file containing all the vehicle data. Add one by one Click Add on the right. The Select Library page appears. Select the target vehicle libraries, and then click OK. image.png Enter the vehicle’s plate number. image.png Click Next to save the current vehicle and continue to add the next. When you complete adding all the vehicles, click OK. Add in batches Click Download Template to download a template file. Input all the plate numbers in the template file, and then save. Click Import, select the target vehicle library, upload the template file you completed, and then click Import. image.png 14.2.3 Manage Vehicle To change a vehicle’s plate number, click the corresponding image.png for the vehicle. To delete a vehicle, click the corresponding image.png for the vehicle. To export vehicle information, select the vehicle(s) in the list, and then click Export. 14.3 Monitoring Task Create a monitoring task for a vehicle library, so the software will compare vehicles captured by the cameras with vehicles in the library to generate match or not match alarms. image.png Follow the steps below to add a monitoring task: Select an NVR-connected camera from the video channel list. The camera will be used for monitoring. Click Add. The Add Monitoring Task page appears. Set monitoring parameters by referring to the table below. image.png Parameter Description Task Name Input a task name that is easy to recognize. Monitoring Type Match Alarm: When a captured vehicle matches a monitored vehicle, a match alarm is reported. For example, when a wanted vehicle is detected. Not Match Alarm: When a captured vehicle does not match any vehicle in the vehicle library, a not match alarm is reported. For example, when an unidentified vehicle is detected. Monitoring Cause Choose a cause for the monitoring: robbed vehicle, stolen vehicle, suspect vehicle, traffic violation, emergency control. Vehicle Library Choose the vehicle library you want to use for the monitoring. Video Channel Choose camera(s) to be used by the monitoring. The selected camera(s) must be connected to an NVR. Click OK. Notice: A monitoring task does not expire. So if monitor is unneeded, you need to delete the monitoring task. Other operations: On the monitoring task list, click image.png to modify the monitoring parameters, or click image.png to delete the monitoring task. 14.4 Alarm Records View vehicle monitoring alarm records, including match alarms and not match alarms. On the channel list, select the camera(s) used in the monitoring task. Set the monitoring type, alarm time (set a time range, or click Today/Last 3 days/Last 7 days), plate number, plate color, vehicle color, and monitoring cause. Click Search. Search results are displayed. image.png You can: Click image.png to switch display mode. Click a record to view details on the right side. Alarm image: Click image.png to save the alarm image to your computer. Alarm video: Video recorded before and after a vehicle alarm (the length of time is configurable at System Configuration > Alarm). Click image.png to download the recording to your computer. Vehicle details: View snapshot information and vehicle attributes. image.png Click Export to export the search results. 14.5 Passing Vehicle Records View information about vehicles captured by cameras. Select camera(s) on the channel list. Set the alarm time (set a time range, or click Today/Last 3 days/Last 7 days), plate number, plate color, and vehicle color. Click Search. Search results are displayed. image.png You can: Click image.png to switch display mode. Click a record to view details on the right side. Alarm image: Click image.png to save the alarm image to your computer. Alarm video: Video recorded before and after a vehicle alarm (the length of time is configurable at System Configuration > Alarm). Click image.png to download the recording to your computer. Vehicle details: View snapshot information and vehicle attributes. image.png Click Export to export the search results. 15.Audio Audio services include audio, two-way audio and broadcast. Two-way audio cannot work at the same time with audio or broadcast, which means, starting two-way audio will stop audio or broadcast, and vice versa. Note: Broadcast is not available on Mac OS. 15.1 Audio When live video is playing, click image.png in the window toolbar to turn on audio from the camera. The audio is one-way from the camera to your PC and it stops when live video is closed. Note: Turning on audio for another camera will turn off audio from the current camera. 15.2 Two-Way Audio Two-way audio is audio communication between a device (camera or NVR) and your PC. Both the device and the PC shall be connected to audio input and output devices. Note: Two-way audio is available to one device at a time. 15.2.1 Two-Way Audio with a Camera Double-click the camera or drag it to the window on the right. When two-way audio is started, the audio channel symbol changes (1), the two-way audio symbol flashes in the window's upper right corner (2), and a hint appears indicating two-way audio is in use (3). During two-way audio, you can adjust sound volume (4)(6) or stop two-way audio (5). image.png Note: You may also start two-way audio with a camera (camera only) by clicking below icon in a live view window. image.png 15.2.2 Two-Way Audio with an NVR On the Two-way Audio tab, double-click the NVR or drag it to the window on the right. When two-way audio is started, the audio channel symbol changes (1), and a hint appears (2) indicating two-way audio is in use. During two-way audio, you can adjust sound volume (3)(5) or stop two-way audio (4). image.png 15.3 Broadcast Broadcast is one way from your PC to cameras. Click the Broadcast tab. Select audio channels from the left-side list. You can: Select audio channels one by one. Select an NVR or an organization to select all audio channels under it. Click Add. The selected audio channels appear on the broadcast list on the right. After all the channels are added, click image.png to start broadcast. image.png After broadcast is started, you can: Add more audio channels: Select audio channels on the left-side list (1) and then click Add. Broadcast starts automatically for these channels. Adjust sound volume (2) or click image.png to turn off the microphone. Delete audio channels from the broadcast list: click (3) image.png to delete one by one; or select the check box (4) and then click (5) image.png to delete in batches. Stop broadcast: click image.png or close the Audio page. Notice: Currently, broadcast to an NVR is not available. 16.Alarm Configuration Configure action(s) to trigger when an alarm of a certain type occurs at a specified source; view alarm records and handle alarms. 16.1 Configure Alarm-Triggered Action Alarm configuration includes the configuration of alarm source, alarm type, device to link, and action to trigger. Click Alarm Configuration on the control panel and then follow the steps. image.png Click a tab according to the alarm type you want to configure. Take Camera Alarm for example. Camera alarm: includes camera online/offline, event alarm and VCA alarm. Device alarm: includes device online/offline, disk online/offline, high/low temperature, etc. For DX devices, the following alarm types are available: fan failure, LED distribution box high temperature, LED distribution box smoke alarm, fan failure cleared, LED distribution box high temperature cleared, LED distribution box smoke alarm cleared, high/low temperature cleared. People counting alarm: includes crowd density minor/major/critical alarm, and crowd density minor/major/critical alarm cleared. Select an alarm source. The subsequent settings are all configured for this alarm source. Select an alarm type. An alarm of the specified type will trigger the configured actions. If you choose face recognition match or not match alarm, make sure the monitoring task has been configured (See Monitoring Task). Configure alarm parameters. Notice: Only camera alarm and device alarm can be configured. For the following alarm types, you need to click Configuration to access the device's Web interface and complete configuration first: motion detection, tampering detection, alarm input, audio detection, enter area, leave area, intrusion detection, cross line detection, face detection, defocus detection, object left behind, object removed, human body detection. Take motion detection as an example, you need to make sure motion detection is enabled, detection area is specified, and arming schedule is configured. Click the Trigger Actions tab. To receive an email alert when an alarm occurs, select the check box and complete email configuration (see System Configuration). Click Add. A dialog box appears. Select the device(s) to link and then click OK. The linked device(s) appear on the list. The device(s) will be triggered to perform the specified action(s) when an alarm of the specified type (step 2) occurs at the specified source (step 1). Configure actions to trigger: Alarm-triggered live view: An alarm will trigger a pop-up window playing live video from the camera. Alarm-triggered preset: An alarm will trigger the PTZ camera to rotate to the preset. The presets in the list must be configured beforehand. Alarm-triggered output: An alarm will trigger the camera to output an alarm and trigger an action by a third-party device. Alarm-triggered video wall: An alarm will trigger the video wall to play live video from the camera. You need to complete video wall configuration first. Only one camera can be selected. Click Save. Note! In order for alarm-triggered live view to take effect, click image.png in the bottom left corner of the GUI and select Display Link Video. Triggering live video from multiple cameras may cause high CPU usage of your PC and may therefore affect other services. 16.2 View Alarm Records Click Alarm Records on the control panel to view alarm records, acknowledge alarms, and export alarm data to your PC. 16.2.1 Latest Alarm The Latest Alarm tab list alarms reported since your current login and refreshes automatically. image.png Search alarm records by alarm type or alarm level as needed. On the alarm list, you can: Sort records in ascending/descending order by clicking a header (e.g., Alarm Time). Acknowledge alarms: Select (or double-click) an alarm and click Acknowledge. Acknowledged alarms are moved to the History tab. Click image.png to turn on/off alarm sound. Click image.png to play an alarm video. The length of alarm video is configurable in system configuration (Operation > Alarm > Stop Playback After and Start Playback Before). Click the Latest Alarm button image.png in the lower left corner of your GUI. On the page displayed, you can turn on/off alarm sound, select/deselect Display Link Video to enable/disable alarm-triggered live video, or double-click a record to display the full Realtime Alarm tab. image.png Click the Alarm-triggered View button image.png to view alarm-triggered live video. image.png Tips: The window toolbar is available (see Live View Window Toolbar). Lock Screen: When this option is selected, the current window layout (e.g., 4-window layout) is locked, and it does not change as new alarm-triggered live video occurs. Lock Current Live View: When this option is selected, the current live video will not be replaced by new alarm-triggered live video. Live video stops when the set play time is over (see Configure Alarm-Triggered Action). You can play the video again by double-clicking the alarm record in the top left area. Click the button in the lower left corner to open the alarm records page. 16.2.2 History Alarm All alarms, including latest alarms and history alarms, can be retrieved on the History tab. image.png You can: Set search conditions. Click Reset to reset search conditions. Click a header (e.g., Alarm Time) to sort records in ascending/descending order. Choose the number of records displayed per page. Double-click a record to view details. Alarm Time is your PC's system time when the alarm occurs, and Device Time is the device's system time when the alarm occurs. The times can be different. You will also find a time difference if your PC and the device belong to different time zones. image.png Select an alarm and click Acknowledge to acknowledge it. Click Export to export search results to your PC as a CSV file. Use Microsoft Excel to open it. 17.Operation Logs Click Operation Log on the control panel to query logs and export search results to your PC. Log information includes username, operation details and result. image.png You can: Set search conditions. Click Reset to reset search conditions. Click a header (e.g., Log Time) to sort records in ascending/descending order. Choose the number of records displayed per page. Double-click a record to view details. Click Export to export search results to your PC as a CSV file. 18.System Configuration Click System Configuration on the control panel to configure the following parameters. Parameter Description Audio & Video Video Play Mode Min. Delay: No delay or the shortest delay though video quality may not be satisfactory. Balanced: Balance between the video latency and fluency. Fluent: Video fluency is better though video delay may occur when network is poor. Stream Type Adapt to Screen Layout: When this option is selected, the client chooses a stream type according to the number of windows: Windows > 16: Third stream 4 < Windows ≤16: Sub stream Windows ≤ 4: Main stream Use Default Stream Type: Choose the main, sub or third stream. Playback Mode Select the default playback mode: HD, SD. Note: This feature is only effective for videos stored on NVRs. Stream Transmission Protocol Transmission protocol for a camera to send video data to the display window. The changed setting takes effect at the next startup of the software. Note: TCP is recommended in poor network conditions. For UDP, make sure the software is not blocked by the firewall. Play Main Stream in Maximized Live View Window Selected: When you maximize a live view window by a double-click or using the shortcut menu, the system automatically switches to the main stream if it is not the current stream type; and when the window restores, so does the stream type. Not selected: Maximizing a live view window does not change the stream type. Enable Shortcut PTZ Control When enabled, shortcut PTZ control is available. Enable VCA Rule When enabled, VCA rules display on the live video of the camera that supports this function. Note: This feature is not available on Mac OS. Enable GPU Mode When enabled, the software can start stream for more cameras. The supported encoding formats (e.g., H.264, H.265) are displayed when this option is enabled. Note: This feature is not available on Mac OS. Snapshot Snapshot Mode Auto: Save snapshot(s) in specified format to the specified path. Manual: In this mode, user can select the snapshot(s) to save, set the path and format, and enter remarks (for JPEG only). Continuous Snapshot Interval Time interval between two snapshots. Continuous Snapshots Number of snapshots to take every time. Snapshot Format Choose the format of snapshots taken to be saved on your client computer: BMP: Save snapshots without compression. It takes more space than JPEG. JPEG: Snapshots are compressed to save space at the expense of reduced image quality. Recording Downloaded Recording Format and save path of downloaded recordings. Local Recording Format and save path of local recordings. Set the recording policy when recording space is used up: Overwrite: Earliest recordings will be overwritten by new recordings when space is used up. Stop: Recording stops when space is used up. Recording space: The disk space used to save recordings. Note: It’s recommended to set at least 2GB recording space. Recording file size: The size of a single recording. POS OSD Configuration To configure the position, size, color and duration of POS OSD in the live view. Duration: How long POS OSD appears on the live view. Custom: Customize the duration of POS OSD. Auto: Automatically resolve the duration of POS OSD set in POS machine. System Startup Enable Auto Login to Guard Station 3.0 When enabled, you will automatically log in to Guard Station after you start the software. If Enable Auto Login to Windows is enabled at the same time, the software will automatically start after the computer accesses the Windows operating system. Enable Auto Login to Windows When enabled, automatically log in to Windows with the provided username and password at startup. Note: This feature is not available on Mac OS. Log Save Operation Log For Retention period for operation logs. Save Alarm Log For Retention period for alarm logs. Maintenance Import Configuration Import configurations from a configuration file. Export Configuration Export configurations to save as a file. Operation Alarm Enable Alarm Sound If enabled, you can custom alarm sound duration and set different sounds for different alarm types. Start Playback Before/After Length of video before/after the alarm time for playback. Use these settings to customize the length of alarm video that plays on the Alarm Records page. Service Enable Auto Time Sync If enabled, the software syncs the PC's system time to cameras at the synchronization interval. Email Required for alarm-triggered email (see Configure Alarm-Triggered Action). The specified email address(es) will receive an email when an alarm occurs. Encryption Type: choose the encryption type of email transmission. Sender: Email address used to send emails. Recipient: Email address used to receive emails. Tip: Use the sender address as the recipient and click Send Test Email to make a test. Epidemic control Temperature Unit Choose Celsius or Fahrenheit as the temperature unit. Mask Detection Enable/disable mask detection. When enabled, the number of people not wearing a mask is displayed in Face Recognition > Realtime Monitoring. Abnormal Temperature Detection Enable/disable abnormal temperature detection. When enabled, the number of people with an abnormal temperature is displayed in Face Recognition > Realtime Monitoring. Abnormal Temperature Threshold The system reports an alarm when the temperature measured is higher than the threshold. Alarm Sound When enabled, the alarm will sound when an abnormal temperature or a person not wearing a mask is detected. Make sure you enable Abnormal Temperature Detection or Mask Detection first. Pop-up Alarm Window When enabled, an alarm window will pop up when an abnormal temperature or a person not wearing a mask is detected. Make sure you enable Abnormal Temperature Detection or Mask Detection first. Send Email When enabled, an alarm email will be sent when an abnormal temperature or a person not wearing a mask is detected. Make sure you enable Abnormal Temperature Detection or Mask Detection first. Attribute Display Configure parameters to be displayed on the Realtime Monitoring, Alarm Records, and Pass-Thru Records tabs in the Face Recognition module. All parameters are displayed by default. You can hide certain parameters on these tabs and still view all parameters in the Details window. 19.User Management Click User Management on the control panel to add, edit or delete users, and assign permissions. "admin" is the super administrator and cannot be deleted. To add a user, click Add: Administrator: Only admin can add administrator. Administrator has all permissions by default. Operator: Admin or administrator with user management permissions can add operators. An operator has no permission by default. To assign permissions, specify permissions on the left. For some permissions (e.g., Live View), you need to select device(s) on the right. To edit a user (username, password, permissions), double-click the user on the list; to delete user(s), select and click Delete. Notice: Menus may be grayed out or hidden for lack of permission. Contact admin if necessary. 20.Appendix 20.1 Add an Encoding Device by MyDDNS Enable UPnP on your router. Refer to router's user guide. Log in to the Web interface of your device and enable port mapping (Network > Port Mapping). Mapping Mode: UPnP is recommended Mapping Type: Auto is recommended. The device and the router negotiate external ports. If you choose Manual, make sure the ports you set are valid; otherwise, port mapping does not take effect. If external IP address is not displayed: a. make sure UPnP is enabled on the router; b. some routers limit the number of devices for port mapping. If the maximum number has reached, revoke unnecessary port mapping. On the Web interface of the device, configure DDNS (Network > DDNS) as follows: DDNS Type: MyDDNS Server Address: www.star4live.com Port: 80 Domain Name: Choose one that is easy to remember (e.g., myNVR123) and test whether it is available. If configuration succeeds, the device is online, and the server address is displayed (e.g., www.star4live.com/myNVR123). Add the encoding device on the software: Adding Mode: MyDDNS Device Name: Set as needed Domain: Domain name you get in step 3 (myNVR123 in this case) Enter the username and password of the device Click Add. 20.2 Auxiliary Monitor Recovery If your PC is connected to an auxiliary monitor, you can use it to display a tab (e.g., Live View) by dragging the tab to the auxiliary monitor. The tab will remain on the auxiliary monitor when the software restarts. 20.3 Multi-Window Display Drag a tab to open a new window. Example: image.png

IPC101-5M-D V250303 Software

28 Ago. 2025 - For details, please click the attachment icon below to view or download for a good reading experience or resources.

FS Security Cameras Comparison

26 Ago. 2025 - FS Security Cameras Comparison Overview This document includes two parts, they are product series introduction and product comparison, aiming to comprehensively introduce FS security cameras and compare their important parameters to help you get an overview of our security cameras and find the most suitable for your needs. Product Series Introduction Product Series Series Characteristics Application Scenarios Lite Series Provide reliable protection and smart functions at fairly reasonable prices, it support basic event detection and in-depth intelligent perimeter intelligent detection. Designed to meet the needs of family, small office, store, etc. Pro Series On the premise of realizing basic monitoring, it is equipped with starlight function and even realizes full-color pictures, and has intelligent functions such as line crossing detection and item left behind detection. Designed to meet the needs of small and medium-sized enterprises, schools, hospitals, etc. Ultra Series Support 30 frames high frame rate, high magnification zoom. At the same time, support infrared with longer distance. Support deep intelligent functions such as face recognition, temperature alarm, and passenger flow statistics. Designed to meet the needs of large enterprises, smart cities, airports, etc. Product Comparison Bullet Cameras Lite Series Case Type Bullet Cameras (Lite Series) Models IPC101-2M-B IPC101-5M-B IPC104-2M-B IPC104-5M-B Image Sensor 1/2.8" Progressive Scan CMOS 1/3" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS Max. Resolution 1920x 1080@ 25fps 2592×1944 @20fps 1920x 1080@ 25fps 2880×1620 @25fps IR Range Up to 30m (98 ft) Up to 30m (98ft) Up to 50m(164ft) Up to 50m(164ft) Wide Dynamic Range (WDR) DWDR DWDR 120dB 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.02 Lux, 0 Lux with IR on Colour:0.02 Lux, 0 Lux with IR on Colour:0.01 Lux, 0 Lux with IR on Colour:0.005 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264 H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Support Focal Length 2.8mm, Fixed 2.8mm, Fixed 2.8~12mm, Motorized 2.8~12mm, Motorized Field of View 106.7°(H), 57.1° (V), 115.7° (D) 89.1°(H), 47.3°(V), 94.3°(D) 108.05°~32.59°(H), 56.81°~18.36°(V), 111.91°~36.53°(D) 102.79°~30.86°(H), 54.50°~17.49°(V), 106.94°~35.49°(D) Aperture F2.1 F2.1 F1.8 F1.8 Audio Built-in Microphone Built-in Microphone Built-in Microphone Built-in Microphone PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af Power Supply DC 12V ± 25% DC 12V ± 25% DC 12V ± 25% DC 12V ± 25% Max. Power Consumption 3.5W 4.5W 7.5W 7.5W Material Metal and Plastic Metal and Plastic Metal and Plastic Metal and Plastic IP Rating IP67 IP67 IP67 IP67 Local Storage N/A N/A Micro SD, up to 128GB Micro SD, up to 256GB Dimensions (L×W×H) 5.6”×2.4”×2.6”(144×60×65mm) 5.6”×2.4”×2.6”(144×60×65mm) 7.8”×2.9”×2.9”(198×74×74mm) 7.8”×2.9”×2.9”(198×74×74mm) Operating Temperature -30 to 60°C (-22 to 140°F) -30 to 60°C (-22 to 140°F) -30 to 60°C (-22 to 140°F) -30 to 60°C (-22 to 140°F) Interoperability ONVIF® Profile S, T ONVIF® Profile S, T ONVIF® Profile S, T, G ONVIF® Profile S, T, G Compliant NDAA NDAA NDAA NDAA Intelligent Events / / Intrusion Detection (Based on Human Body Detection) Intrusion Detection (Based on Human Body Detection) Lite Series Case Type Bullet Cameras (Lite Series) Models IPC101-5M-WB IPC201-FC-4M-B IPC201-8M-B Image Sensor 1/3" Progressive Scan CMOS 1/1.8" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS Max. Resolution 2880x1620 @25fps 2560x1440 @25fps 3840x2160 @30fps Illumination Distance IR: 20m/66ft, Warm ligth: 10m/33ft Warm light: 30m (98ft) IR: 30m (98ft), Warm light: 30m (98ft) Wide Dynamic Range (WDR) DWDR 120dB 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination 0.003 lux 0.003 lux 0.005 lux Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Focal Length 2.8mm, Fixed 2.8mm, Fixed 2.8mm, Fixed Field of View 97.0°(H), 52.6°(V), 107.5°(D) 107.6°(H), 58.4°(V), 126.4°(D) 98.7°(H), 53.9°(V), 103.6°(D) Aperture F1.6 F1.0 F1.8 Audio Built-in Microphone ＆Speaker Built-in Microphone Built-in Microphone ＆Speaker PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af Power Supply DC 12V±25% DC 12V ± 25% DC 12V ± 25% Max. Power Consumption 5.7W 3.5W 5.5W Material Metal and Plastic Plastic and Graphene Metal and Graphene IP Rating IP67 IP67 IP67 Local Storage Micro SD, up to 512GB Micro SD, up to 512GB Micro SD, up to 512GB Dimensions (L×W×H) 148×78×78mm(5.8”×3.1”×3.1”) 206×73×73mm(8.1”×2.9”×2.9”) 192×75×74mm (7.6”×2.9”×2.9”) Operating Temperature -30 to 60°C (-22 to 140°F) -30 to 60°C (-22 to 140°F) -30 to 60°C (-22 to 140°F) Interoperability ONVIF® Profile G, S, T ONVIF® Profile G, S, T ONVIF® Profile G, S, T Compliant NDAA NDAA NDAA Intelligent Events Motion Detection, Ultra Motion Detection, Audio Detection, Tampering Alarm Motion Detection, Ultra Motion Detection, Tampering Alarm, Audio Detection Cross line (based on human body detection), Intrusion (based on human body detection), Motion detection, Ultra motion detection, Tampering alarm, Audio detection Pro Series Case Type Bullet Cameras（Pro Series） Models IPC301-5M-B IPC304-8M-B IPC305-2M-B IPC305-5M-B Image Sensor 1/2.7" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS Max. Resolution 2880x1620 @30fps 3840x2160 @20fps 1920x1080 @30fps 2880x1620 @30fps IR Range Up to 40m(131ft) Up to 50m(164ft) Up to 50m(164ft) Up to 50m(164ft) Wide Dynamic Range (WDR) 120dB 120dB 120dB 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.005 Lux, 0 Lux with IR on Colour:0.0025 Lux, 0 Lux with IR on Colour:0.001 Lux, 0 Lux with IR on Colour:0.002 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Support Focal Length 2.8mm, Fixed 2.8~12mm, Motorized 2.7~13.5mm, Motorized 2.7~13.5mm, Motorized Field of View 96.1°(H), 55.3°(V), 111.1°(D) 107.4°~29.2°(H),54.2°~16.3°(V), 111.0°~33.1°(D) 107.4°~29.2°(H),54.2°~16.3°(V), 111.0°~33.1°(D) 106.25°~30.42°(H),56.36°~17.22°(V), 110.34°~34.18°(D) Aperture F1.6 F1.6 F1.2 F1.2 Audio Built-in Microphone Audio 1 in and 1 out Audio 1 in and 1 out Audio 1 in and 1 out PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af Power Supply DC 12V ± 25% DC 12V ± 25% DC 12V ± 25% DC 12V ± 25% Max. Power Consumption 5.0W 10.5W 8.5W 8.0W Material Metal Metal Metal Metal IP Rating IP67 IP67 IK10 IP67 IK10 IP67 IK10 Local Storage Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Dimensions (L×W×H) 6.3”×2.5”×2.6”(160×64×66mm) 10.1”×3.5”×3.3”(256×88×85mm) 9.7”×3.4”×3.4”(245.4×85.4×86.4mm) 10.1”×3.5”×3.3”(256×88×85mm) Operating Temperature -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） Interoperability ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T Compliant NDAA NDAA NDAA NDAA Intelligent Events Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Pro & Ultra Series Case Type Bullet Cameras (Pro Series) Bullet Cameras (Ultra Series） Models IPC501-FC-4M-B IPC501-FC-8M-B IPC501-2X4M-B IPC701-4M-B IPC704-LPR-4M-B Image Sensor 1/1.8′′, Progressive Scan, CMOS 1/1.8′′, Progressive Scan,CMOS 1/2.9" Progressive Scan, CMOS Thermal Modul：Vanadium Oxide Uncooled Focal Plane Arrays Optical Module：1/1.8" Progressive Scan CMOS 1/1.8′′, Progressive Scan, CMOS Max. Resolution 2688x1520 @30fps 3840x2160 @30fps 3840x1080 @25fps Thermal Modul: 1280x720@30fps Optical Modul: 2688x1520@30fps 2688x 1520 @60fps IR Range Up to 30m (98ft) Up to 30m (98ft) Up to 30m (98ft) Up to 50m（164ft) Up to 50m（164ft) Wide Dynamic Range (WDR) 120dB 120dB 120dB 120dB 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR 3D DNR Min illumination Colour:0.0005 Lux, 0 Lux with IR on Colour:0.001 Lux, 0 Lux with IR on Colour:0.005 Lux, 0 Lux with IR on Colour:0.001 Lux, 0 Lux with IR on Colour:0.0005 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265, H.264 Day/Night Capable Support Support Support Support Support Focal Length 4.0mm, Fixed 4.0mm, Fixed 4.0mm, Fixed Thermal Modul: 3.2mm, Fixed Optical Modul: 4.0mm, Fixed 2.8~12mm, Motorized Field of View 103.0°(H)69.2°(V)134.6(D) 94.29°(H)49.73°(V)115.97°(D) 160.00°±10°(H)43.22°(V)180.13°±10°(D) Thermal Module: 57.0°(H)~42.0(V) Optical Module: 89.9°(H)~49.1(V) 106.4°~50.3°(H),57.1°~27.8°(V), 127.4°~57.3°(D) Aperture F1.0 F1.0 F1.0 Thermal Module: F1.1 Optical Module: F1.6 F1.4 Audio Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out Audio 1 in and 1 out Audio 1 in and 1 out PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3at Power Supply DC 12V ± 25% DC 12V±25% DC 12V ± 25% DC 12V ± 25% DC 12V±25% Max. Power Consumption 9.0W 11W 6.5W 12W 20W Material Metal Metal Metal Metal Metal and Plastic IP Rating IP67 IK10 IP67 IK10 IP67 IK10 IP67 IP67 IK10 Local Storage Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 512GB Dimensions (L×W×H)/(ØxH) 9.6”×3.4”×3.3”（245×86×85mm） 9.6”×3.4”×3.3”（245×86×85mm） 10.7”×5.1”×3.0”（273×130×76mm） 13.9”x4.1”x4.6”(354mmx104mmx116mm) Ø5.0''x5.1''(Ø126x130mm) Operating Temperature -30°C~60°C(-22°F~140°F） -30°C ~ 60°C (-22°F ~ 140°F) -30°C~60°C(-22°F~140°F） -40°C~70°C(-40°F~158°F) -40 to 60°C (-40 to 140°F) Interoperability ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T Compliant NDAA NDAA NDAA NDAA NDAA Intelligent Events Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring / Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, Object left behind Detection,Object Removed Detection,Scene Change Detection License Plates Recognition Dome Cameras Lite Series Case Type Dome Cameras (Lite Series) Models IPC101-2M-D IPC101-5M-D IPC104-2M-D IPC104-5M-D Image Sensor 1/2.8" Progressive Scan CMOS 1/3" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS Max. Resolution 1920x1080 @25fps 2592×1944 @20fps 1920x1080 @30fps 2880×1620 @25fps IR Range Up to 30m (98ft) Up to 30m (98ft) Up to 30m (98ft) Up to 30m (98ft) Wide Dynamic Range (WDR) DWDR DWDR 120dB 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.02 Lux, 0 Lux with IR on Colour:0.02 Lux, 0 Lux with IR on Colour:0.01 Lux, 0 Lux with IR on Colour:0.005 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Support Focal Length 2.8mm, Fixed 2.8mm, Fixed 2.8~12mm, Motorized 2.8~12mm, Motorized Field of View 106.7°(H), 57.1°(V), 115.7°(D) 89.1°(H), 47.3°(V), 94.3°(D) 108.05°~32.59°(H), 56.81°~18.36°(V), 111.91°~36.53°(D) 102.79°~30.86°(H), 54.50°~17.49°(V), 106.94°~35.49°(D) Aperture F2.1 F2.1 F1.8 F1.8 Audio N/A N/A Built-in Microphone Built-in Microphone PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af Power Supply DC 12V±25% DC 12V±25% DC 12V±25% DC 12V±25% Max. Power Consumption 3.5W 4.5W 6.0W 6.0W Material Metal and Plastic Metal and Plastic Metal and Plastic Metal and Plastic IP Rating IP67 IK10 IP67 IK10 IP67 IK10 IP67 IK10 Local Storage N/A N/A Micro SD, up to 128GB Micro SD,up to 256GB Dimensions (ØxH) Ø4.3”x3.2”(Ø109x81mm) Ø4.3”x3.2”(Ø109x81mm) Ø5.0”x3.9”(Ø128x100mm) Ø5.0”x3.9”(Ø128x100mm) Operating Temperature -30 to 60°C (-22 to 140°F) -30 to 60°C (-22 to 140°F) 30 to 60°C (-22 to 140°F) 30 to 60°C (-22 to 140°F) Interoperability ONVIF® Profile S, T ONVIF® Profile S, T ONVIF® Profile S, T, G ONVIF® Profile S, T, G Compliant NDAA NDAA NDAA NDAA Intelligent Events / / Intrusion Detection (Based on Human Body Detection) Intrusion Detection (Based on Human Body Detection) Pro Series Case Type Dome Cameras (Pro Series) Models IPC301-5M-D IPC301-8M-D IPC304-8M-D IPC305-2M-D IPC305-5M-D Image Sensor 1/2.7" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS Max. Resolution 2880×1620 @25fps 3840x2160 @20fps 3840x2160 @20fps 1920x1080 @30fps 2880x1620 @30fps IR Range Up to 30m (98ft) Up to 30m(98ft) Up to 40m(131ft) Up to 40m(131ft) Up to 40m(131ft) Wide Dynamic Range (WDR) 120dB 120dB 120dB 120dB 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.002 Lux, 0 Lux with IR on Colour:0.003 Lux, 0 Lux with IR on Colour:0.0025 Lux, 0 Lux with IR on Colour:0.001 Lux, 0 Lux with IR on Colour:0.002 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Support Support Focal Length 4.0mm, Fixed 2.8mm, Fixed 2.8~12mm, Motorized 2.7~13.5mm, Motorized 2.7~13.5mm, Motorized Field of View 78.7°(H), 44.9°(V), 89.2°(D) 112.9°(H), 51.9°(V), 121.2°(D) 107.4°~29.2°(H),54.2°~16.3°(V), 111.0°~33.1°(D) 107.4°~29.2°(H),54.2°~16.3°(V), 111.0°~33.1°(D) 106.25°~30.42°(H),56.36°~17.22°(V), 110.34°~34.18°(D) Aperture F1.6 F1.6 F1.6 F1.2 F1.2 Audio Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af Power Supply DC 12V±25% DC 12V±25% DC 12V±25% DC 12V±25% DC 12V±25% Max. Power Consumption 4.5W 6.0W 9.0W 7.0W 7.0W Material Metal Metal Metal Metal Metal IP Rating IP67 IK10 IP67 IK10 IP67 IK10 IP67 IK10 IP67 IK10 Local Storage Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Dimensions (ØxH) Ø4.3”x3.2”(Φ108.7x81.0mm) Ø4.3”x3.3”(Φ109x83mm) Ø5.8”x4.4”(Φ148x111.4mm) Ø5.8”x4.4”(Φ148x111.4mm) Ø5.8”x4.4”(Φ148x111.4mm) Operating Temperature -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） Interoperability ONVIF® Profile S, G,T ONVIF® Profile S, G,T ONVIF® Profile S, G,T ONVIF® Profile S, G, T ONVIF® Profile S, G, T Compliant NDAA NDAA NDAA NDAA NDAA Intelligent Events Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Turret & Fisheye Cameras Pro Series Case Type Turret Cameras (Pro Series） Models IPC301-5M-T IPC301-8M-T IPC304-8M-T IPC305-2M-T IPC305-5M-T Image Sensor 1/2.7" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.8" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS Max. Resolution 2880×1620 @30fps 3840x2160 @20fps 3840x2160 @20fps 1920x1080 @30fps 2880×1620 @30fps IR Range Up to 30m (98ft) Up to 30m (98ft) Up to 40m(131ft) Up to 40m(131ft) Up to 40m(131ft) Wide Dynamic Range (WDR) 120dB 120dB 120dB 120dB 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.002 Lux, 0 Lux with IR on Colour:0.0025 Lux, 0 Lux with IR on Colour:0.003 Lux, 0 Lux with IR on Colour:0.001 Lux, 0 Lux with IR on Colour:0.002 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Support Support Focal Length 2.8mm, Fixed 4.0mm, Fixed 2.8~12mm,Motorized 2.7~13.5mm, Motorized 2.7~13.5mm, Motorized Field of View 96.1°(H), 55.3°(V), 111.1°(D) 86.5°(H), 44.1°(V), 112.5°(D) 107.4°~29.2°(H),54.2°~16.3°(V), 111.0°~33.1°(D) 107.4°~29.2°(H),54.2°~16.3°(V), 111.0°~33.1°(D) 106.25°~30.42°(H),56.36°~17.22°(V), 110.34°~34.18°(D) Aperture F1.6 F1.6 F1.6 F1.2 F1.2 Audio Built-in Microphone Built-in Microphone Built-in Microphone Built-in Microphone Built-in Microphone PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af Power Supply DC 12V±25% DC 12V±25% DC 12V±25% DC 12V±25% DC 12V±25% Max. Power Consumption 4.0W 5.0W 9.0W 7.0W 7.0W Material Metal Metal Metal Metal Metal IP Rating IP67 IP67 IP67 IK10 IP67 IK10 IP67 IK10 Local Storage Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Dimensions (ØxH) Φ4.4”x3.7”(Φ110.5x94.1mm) Φ4.4”x3.7”(Φ110.5x94.1mm) Ø5.1”x4.3”(Φ129x110mm) Ø5.1”x4.3”(Φ129x110mm) Ø5.1”x4.3”(Φ129x110mm) Operating Temperature -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） Interoperability ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T Compliant NDAA NDAA NDAA NDAA NDAA Intelligent Events Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Pro & Ultra Series Case Type Turret Cameras (Pro Series) Fisheye Cameras (Pro Series) Fisheye Cameras (Ultra Series) Models IPC501-FC-4M-T IPC501-FC-8M-T IPC301-5M-F IPC701-12M-F Image Sensor 1/2.8" Progressive Scan CMOS 1/1.8",progressivescan,CMOS 1/2.8" Progressive Scan CMOS 1/1.7" Progressive Scan CMOS Max. Resolution 2688x1520 @30fps 3840x2160@30fps 2592x1944 @30fps 4000x3000 @30fps IR Range Up to 30m (98ft) Up to 30m (98ft) Up to 10m (33ft) Up to 15m (49ft) Wide Dynamic Range (WDR) 120dB 120dB 120dB DWDR Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.0005 Lux, 0 Lux with IR on Colour:0.001 Lux, 0 Lux with IR on Colour:0.01 Lux, 0 Lux with IR on Colour:0.03 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Support Focal Length 2.8mm, Fixed 2.8mm, Fixed 1.4mm, Fixed 1.8mm, Fixed Field of View 108.6°(H)81.3°(v)135.1°(D) 110.15°(H)59.06°(v)143.19°(D) 360° 360° Aperture F1.0 F1.0 F2.0 F2.0 Audio Built-in Microphone, Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out Built-in Microphone, Audio 1 in and 1 out PoE Standard IEEE 802.3af IEEE 802.3af IEEE 802.3af IEEE 802.3af Power Supply DC 12V±25% 11W DC 12V±25% DC 12V±25% Max. Power Consumption 9.0W 9.0W 8.5W 12W Material Metal Metal Metal and Plastic Metal and Plastic IP Rating IP67 IK10 IP67 IK10 IP66 IK10 IP66 IK10 Local Storage Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Dimensions (ØxH) Ø5.1”x4.3”(Φ129x110mm) Ø5.1”x4.3”(Φ129x110mm) Φ4.9" × 1.7"(Φ125 × 43.7 mm) Φ5.9” x 2.2”(Φ149 x 55mm) Operating Temperature -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） -30°C~60°C(-22°F~140°F） Interoperability ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T Compliant NDAA NDAA NDAA NDAA Intelligent Events Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring, Face capture Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring / Cross Line Detection, Intrusion Detection PTZ Cameras Lite Series Case Type PTZ Cameras (Lite Series) Models IPC201-2M-P IPC204-2M-PD IPC204-5M-P-V1 IPC205-5M-P Image Sensor 1/3" color CMOS Sensor 1/2.8" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS 1/2.7" Progressive Scan CMOS Max. Resolution 1920 × 1080@15fps/10fps 1920x1080 @25fps 2880×1620 @30fps 2880×1620 @30fps IR Range 3.6mm, Fixed Up to 50m(164ft) Up to 50m(164ft) Up to 30m(98ft) Pan and Tilt Pan 0° to 355°, Tilt -20° to 90° Pan 0° to 345°, Tilt -10° to 100° Pan 0° to 345°, Tilt -10° to 100° Pan 0° to 350°, Tilt 0° to 90° Wide Dynamic Range (WDR) / 120dB 120dB 120dB Digital Noise Reduction / 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.01 Lux, 0 Lux with IR on Colour:0.002 Lux, 0 Lux with IR on Colour:0.005 Lux, 0 Lux with IR on Colour:0.003 Lux, 0 Lux with IR on Shutter Time / 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.264, H.265 H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Support Focal Length / 2.8mm, Fixed 2.7-13.5mm, Motorized 2.7~13.5mm,Motorized Field of View 85° (H), 48°(V), 100° (D) 108.05°~32.59°(H), 56.81°~18.36°(V), 111.91°~36.53°(D) 30.6°~106.9°(H), 17.7°~56°(V), 34.4°~108.3°(D) 106.9°~30.6°(H), 56.0°~17.7° (V), 131.5°~39.8°(D) Aperture / F1.6 F1.2 F1.2 Optical Zoom / 4 5 5 Audio Built-in Microphone ＆ Speaker Built-in Microphone ＆ Speaker Built-in Microphone ＆ Speaker Built-in Microphone ＆ Speaker PoE Standard / IEEE 802.3at IEEE 802.3at IEEE 802.3at Power Supply 1 Micro USB interface, DC 5V/1A DC 12V±25% DC 12V±25% DC 12V±25% Max. Power Consumption / 16W 18W 15W Material Plastic Metal and Plastic Metal and Plastic Metal and Plastic IP Rating / IP66 IP66 N/A Local Storage Micro SD, up to 128 GB Micro SD, up to 256GB Micro SD, up to 512GB Micro SD, up to 256GB Dimensions 4.5''× 2.8'' x 2.8'' (115.5 × 72.3 x 72.3mm) Φ134 x 192 x 302mm (Φ5.3” x 7.6” x 11.9”) Φ5.2”x 11.3”(Φ133mm×286mm) Φ5.1’’x5.7’’(Φ129x143.6mm) Operating Temperature -10 ~ 45°C(14 to 113℉) －20°C ~ 60°C (-4°F ~ 140°F) －20°C ~ 60°C (-4°F ~ 140°F) -10°C~50°C(14°F~122°F) Interoperability / ONVIF® Profile S, G ONVIF® Profile S, G, T ONVIF® Profile S, G, T Compliant / NDAA NDAA NDAA Intelligent Events Motion Tracking, Intelligent Push, Pet Detection, Human Detection / Exception Detection, People Counting, Smart Intrusion Prevention, Auto Tracking / Pro Series Case Type PTZ Cameras (Pro Series) Models IPC325-4M-PD IPC425-4M-P IPC425-8M-P Image Sensor 1/2.7" Progressive Scan CMOS Panorama: 1/1.8", Progressive Scan, CMOS Detail: 1/2.7", Progressive Scan, CMOS 1/1.8''CMOS Progressive Scan Sensor Max. Resolution 2880×1620 @30fps 2688x1520 @30fps 3840x2160 @30fps IR Range Up to 30m(98ft) Detail:Up to 100m (328ft) Panorama:Up to 30m (98.4 ft) Up to 200m(656ft) Pan and Tilt Pan 0° to 360°, Tilt -15° to 90° Pan 0° to 360°, Tilt -15° to 90° Pan 0° to 360°, Tilt -15° to 90° Wide Dynamic Range (WDR) 120dB Panorama: 120dB Detail: DWDR 120dB Digital Noise Reduction 2D/3D DNR 2D/3D DNR 2D/3D DNR Min illumination Colour:0.003 Lux, 0 Lux with IR on Colour:0.003 Lux, 0 Lux with IR on Colour:0.003 Lux, 0 Lux with IR on Shutter Time 1 ~ 1/100000s 1 ~ 1/100000s 1 ~ 1/100000s Video Compression H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG H.265+, H.265, H.264, MJPEG Day/Night Capable Support Support Support Focal Length 2.7~13.5mm,Motorized Panorama: 4.0mm, Fixed Detail: 4.8~120mm, Motorized 6.0 ~ 150.0mm, Motorized Field of View 106.9°~30.6°(H), 56.0°~17.7° (V),131.5°~39.8°(D) Panorama: 94.9° (H)51.5°(v)116.7°(D) Detail: 55.46° ~ 3.09° (H), 32.94° ~ 1.73°(V), 68.22° ~ 3.65°(D) 60.5° ~ 3.1° (H), 36.3° ~ 1.8°(V), 74.3° ~ 3.7°(D) Aperture F1.2 Panorama: F1.0 Detail: F1.5 F1.5 Optical Zoom 25 25 25 Audio Built-in Microphone ＆ Speaker Built-in Speaker, Audio 1 in and 1 out Audio 1 in and 1 out PoE Standard IEEE 802.3at IEEE 802.3at IEEE 802.3at Power Supply DC 12V±25% DC 12V±25% AC 24V±25%, DC 24V±25% Max. Power Consumption 15W 24W 58W Material Metal and Plastic Metal and Plastic Metal and Plastic IP Rating N/A IP66 IP66 Local Storage Micro SD, up to 256GB Micro SD, up to 256GB Micro SD, up to 256GB Dimensions (ØxH) Φ5.1’’x5.7’’(Φ129x143.6mm) Φ6.4” x 12.0”（Φ163 x 304mm） Ø8.9” x 15.1”（Ø227 x 384.8mm） Operating Temperature -10°C~50°C(14°F~122°F) -40℃ ~ +65℃(-40°F ~ +149°F) -40℃~70℃(-40°F ~ 158°F) Interoperability ONVIF® Profile S, G, T ONVIF® Profile S, G, T ONVIF® Profile S, G, T Compliant NDAA NDAA NDAA Intelligent Events / Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring Cross Line Detection,Intrusion Detection, Enter Area Detection, Leave Area Detection, People Flow Counting, Crowd Density Monitoring

Network Cameras Web Management User Manual

27 Jun. 2025 - For details, please click the attachment icon below to view or download for a good reading experience or resources.

FS Network Camera Accessory Quick Selection Guide

05 May. 2025 - For details, please click the attachment icon below to view or download for a good reading experience or resources.