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  • Highlights
  • Key Stats
  • Overview
  • Challenges
  • Solutions
  • Results
Highlights

Updated at Jan 24th 2025

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Highlights

  • The FS professional technical team provides VLAN and IP configuration services to accelerate network setup and improve delivery efficiency.

  • Comprehensive network inspection to ensure seamless communication across devices for stable network performance.

  • Efficient remote support to guide terminal VLAN configuration to ensure correct dynamic IP allocation.

  • Provide budget-friendly and on-time network upgrade solutions and products to meet business needs.

Key Stats

  • 48-port L2+ PoE+ Switch makes the network more simplified, flexible and high-performance.

  • 10 Gbps SFP+ ports enable high-bandwidth connectivity and low-latency data transmission.

  • Quickly respond and provide 3 hours of remote technical support to guide clients on interface VLAN configuration.

  • Improve management efficiency and reduce operating costs by 30%, staying within budget.

Overview

As a small technology service provider located in the greater Tucson area of the United States, the company mainly provides IT support and network services to local small and medium-sized enterprises, schools and government agencies. With the deepening of digital transformation, end customers have an increasing demand for more efficient and stable network solutions. The network can not only meet the current high-performance requirements, but also help support future business expansion. Therefore, they turned to the experienced FS for help to achieve a win-win cooperation.

Challenges

The client used equipment from other brands integrated with FS aggregation and access switches. However, during the configuration process, several issues arose. The client was unfamiliar with switch configuration commands, making it difficult to complete the setup independently and requiring external assistance for proper network deployment. Additionally, internal network devices failed to communicate with each other, necessitating thorough troubleshooting to resolve connectivity issues. Furthermore, end devices could not obtain IP addresses from the DHCP server, disrupting network access and functionality.

To address these challenges and expedite the network deployment, FS provided remote support to communicate with the client, troubleshooted the issues, and guided them step by step through the configuration process. This ensured the successful resolution of problems and the timely completion of the network setup.

Solutions

After detailed communication with the client, it was determined that the network includes three types of business services: surveillance, data, and voice networks. The network topology is designed to accommodate these distinct services:

1. Surveillance Network: This segment connects NVRs to switches, ensuring efficient video data handling from security cameras.

2. Data Network: This section consists of data switches that support the client's core business operations and facilitate data transmission between key devices.

3. Voice Network: This network ensures reliable voice communication by featuring an intercom control box connected to switches, with downstream devices including IP phones.

This topology ensures each service operates independently yet integrates seamlessly within the overall network, meeting the client's specific operational and performance requirements.

To meet the above three business scenarios of users, FS recommends using the S3950-4T12S-R core switch and pairing it with two popular S3410 series PoE+ switches as access layer devices. The S3950-4T12S-R core switch provides high-speed performance and advanced Layer 3 functionalities, enabling efficient routing and seamless integration of surveillance, data, and voice networks. In addition, the S3410-48TS-P and S3410-24TS-P switches feature robust PoE+ support, allowing direct connections for devices such as Wi-Fi 6 access points, IP phones, and IP cameras without requiring separate power supplies.

With a variety of port options, the solution accommodates diverse downstream devices, including printers, IP systems, and other peripherals, ensuring seamless integration of all critical business equipment. Designed for scalability, the network can easily grow alongside the client's needs by adding more devices or expanding capacity. The FS network solution combines high performance with cost-effectiveness, delivering excellent ROI and supporting the client's long-term operational goals.

Results

With the support of FS's technical team, the customer successfully resolved their network issues. FS not only recommended suitable products to address the connectivity challenges but also provided step-by-step guidance on CLI configurations. This assistance enabled the customer to better understand the configuration process, empowering them to handle similar tasks more confidently in the future.

"We finished the project on Friday and the network is running smoothly, which I am very satisfied with. I am very grateful for the help on Wednesday. The FS technicians were very professional and explained a lot to me about the FS operating system, especially the CLI interface."

Larry L Foreman

Technical Staff