| Sub-category | Return
Window | Exchange
Window | Warranty
Term | Notes |
|---|
| Access Networks | FMT Series |
Unavailable
|
Unavailable
|
1 year
| 1. The warranty period for #35924, #35925, #35926, #36524, #65789, #66122, #69350, #72283, #72284, #65779, #65781, #72427, #65783 is 2 year.
2. 30-day return service is available for #39214, #65781, #65779.
3. 30-day exchange service is available for #92056, #30515, #65779, #65781, #65783, #72700, #70414, #70413, #66922, #66915, #39214. | M6200 Series |
30 days
|
30 days
|
2 years
| 1. The warranty period for #107368 is 1 year.
2. 30-day return service is not available for #107367,#121328,#109705,#111052,#190252,#188015 and #120424.
3. 30-day exchange service is not available for #190252 and #188015. | MS8100 Series |
Unavailable
|
Unavailable
|
2 years
| |
|
| Data Center Interconnect | M6500 Series; M6800 Series; |
30 days
|
30 days
|
2 years
| 30-days return/exchange service is not available for #191946. | DCP Series; NX N40 Series; |
Unavailable
|
Unavailable
|
2 years
| |
|
| PON Networks | GPON & EPON OLT |
Unavailable
|
Unavailable
|
3 years
| 1. The warranty period for #143753, #192934 is 2 years.
2. For #154792, #154793, #154794, return/exchange service is still available if there are quality issues within 180 days from the delivery date. | GPON & EPON ONT/ONU; ODN; |
Unavailable
|
Unavailable
|
1 year
| 1. For #154795, #154796, return/exchange service is still available if there are quality issues within 180 days from the delivery date.
2. The warranty period for #133619 & #185594 is 5 years, and 30-day return/exchange service is available. |
|
| Open Line System | Optical Amplifiers; DWDM Open Line System; |
Unavailable
|
Unavailable
|
2 years
| 1. 30-day return/exchange service is available for #107366.
2. 30-day exchange service is available for #107367, #121328. | Dispersion Compensation |
30 days
|
30 days
|
2 years
| 1. 30-day return/exchange service is not available for #188132, #188131, #72427, #65783.
2. The warranty period for #65783 is 3 years. | Fibre Monitoring |
Unavailable
|
Unavailable
|
1 year
| | Optical Protection |
30 days
|
30 days
|
1 year
| 1. Warranty for M6200 Series is 2 years.
2. For Line Protection category, 30-day return is only available for M6200 Series. | Chassis & Accessories |
Unavailable
|
Unavailable
|
Consumable
| |
|
| Mux Demux & OADM | DWDM Mux Demux |
Unavailable
|
Unavailable
|
3 years
| 1. 30-day return service is available for DWDM Mux #33485, #72430, #72433, #84492.
2. 30-day return/exchange service is available for DWDM Mux #35887.
3. The warranty period for #166000, #166001, #166004 is 2 years. | CWDM Mux Demux |
30 days
|
30 days
|
3 years
| | DWDM/CWDM OADM; Custom Mux Demux & OADM; Chassis & Accessories; |
Unavailable
|
Unavailable
|
1 year
| |
|
| Transponders & Muxponders | 1G/10G/25G Transponder; 100G/200G/400G Transponder; 10G/200G/400G Muxponder; Chassis & Accessories; |
Unavailable
|
Unavailable
|
2 years
| 1. The return period for #107365, #111053, #111049, #129994, #39214, #107371, #204099, #96454, #111050, #107372, #116144, #116884 is 30 days.
2. The exchange period for #30515, #107365, #92056, #111053, #111049, #129994, #39214, #107371, #204099, #111052, #96454, #111050, #66915, #107372, #116144, #116884 is 30 days.
3. The warranty period for #30515, #92056, #39214, #70413, #66915, #66922, #70414, #190253 is 1 year. |
|
| Optical Passive Components | PLC Splitters |
Unavailable
|
Unavailable
|
Consumable
| The warranty period for LGX PLC, FHD PLC and 1U Rack Mount PLC is 1 year. | FWDM Filters; xWDM/xPON Multiplexers; |
Unavailable
|
Unavailable
|
1 year
| |
|
| Transceivers | 200G/400G CFP2 |
30 days
|
30 days
|
5 years
| The warranty period for M-CFP2-DCO is 2 years. |
|
